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Ubisoft Reviews

1.1 Rating 360 Reviews
2 %
of reviewers recommend Ubisoft
1.1
Based on 360 reviews
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Customer Service
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Ubisoft 1 star review on 13th April 2025
Anonymous
Ubisoft 1 star review on 22nd March 2025
RemTooKawaii
Ubisoft 1 star review on 22nd March 2025
RemTooKawaii
Ubisoft 1 star review on 22nd March 2025
RemTooKawaii
Ubisoft 3 star review on 14th March 2025
Anonymous
Ubisoft 1 star review on 21st February 2025
Anonymous
Ubisoft 1 star review on 21st February 2025
Anonymous
9
Anonymous
Anonymous  // 01/01/2019
Everyone just team kills and I keep getting banned for people being dickheads and running into my smoke
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Posted 1 year ago
Crappy servers and ban people when it's their fault... how can we your customers receive backlash when it's purely your servers that is the cause
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Posted 1 year ago
After a long silence from ubisoft support I can finally access my ubisoft+ acount 29 days into my 30 day subscription.... They will not refund me or extend my service. F#^$ ubisoft+
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Posted 1 year ago
dogshit company
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Posted 1 year ago
GOT BANNED ON SEIGE FOR DISCONNECTING. fix your game.
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Posted 1 year ago
pumping out games left and right but offer zero support and their servers are a joke. if i could rate lower than 1... i would
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Posted 1 year ago
So much money for producing games that are full of hackers with no security. Continues to crash, full of bugs. Don't waste your money or time. Avoid anything with this companies brand on it
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Posted 1 year ago
I have been contacting Ubisoft and going back and forth with them because of an issue I’m having with being unable to buy an in game subscription. I keep getting notices from them saying they haven’t solved my issue but are “escalating it” to someone else, which ends up going nowhere. They also told me to not contact them back because it’ll restart my submission. So when I didn’t reply back they said they closed my ticket because they haven’t heard back even though they’re the ones who told me not to reply. I have asked to return my game car and get a new one since this is clearly an issue they are u able to resolve, I also asked to speak to someone on the phone and they said they don’t have that option. Basically this has been going back and forth the same conversation over and over again and it is probably the worst service I’ve ever gotten in my life especially when I am literally trying to give them money by purchasing a subscription. This has seriously left a sour taste in my mouth and I am very noted with Ubisoft.
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Posted 1 year ago
I’ve had to sign in each time to play the game and clicking remember device and the stupid two step verification pops up each time and takes about one year to send maybe 2 then when you actually get on the game you get brainless teammates and go against champs this game sucks
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Posted 1 year ago
Worst company around fix your ban bots yall make millions and run the company like children
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Posted 1 year ago
Terrible service, discontinue Ubisoft connect
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Posted 1 year ago
Don't ever do business with them they will sell you games that don't work if you try ask for help you'll never receive it an when you ask them why they haven't gotten back to you in over 3 weeks they lock ur account an deny you support which is very strange.
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Posted 1 year ago
They reset my password for the 5th time. deleting all ubisoft software!
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Posted 1 year ago
I raised a case two weeks ago regarding removing two step authentication from my account. Not even had a generic auto reply since. Absolutely shocking service.
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Posted 1 year ago
Sweetbabyinc!!
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Posted 1 year ago
Been trying to contact support for two weeks. I keep getting automated messages that do not relate to the issues I am experiencing. Trash company.
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Posted 1 year ago
Your servers suck. Your rank system sucks. Why am I emerald playing nothing but diamond players and mnk users. I genuinely hope all yours games shut down permanently.
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Posted 1 year ago
They don't finish games and the games that they do release are full of bugs and crash constantly. They should absolutely be ashamed of themselves for releasing have completed games and expecting people to pay full price for them and then not even bothering to fix it. In my personal opinion I think everybody should boycott Ubisoft until they change their mantra. They are an absolute disgrace to the gaming world.
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Posted 1 year ago
Wow Imagine a company with terrible support, they charge for every little in game content that should be free woth most games, support is so trash id rather deal with Microsoft for 8 hours then ubisoft for 3.
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Posted 1 year ago
Their support should be renamed as useless. I tried to get a account linking thing fixed and after they told me what I needed to give them in order to remedy the issue they would not respond. It was open for a week with no response. I refunded the game via steam (thank God for that and my God is Ubisoft hot garbage). The steam refund literally took a couple hours. I am definitely never buying another ubicrap game.
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Posted 1 year ago
Ubisoft is rated 1.1 based on 360 reviews