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Ubisoft Reviews

1.1 Rating 359 Reviews
2 %
of reviewers recommend Ubisoft
1.1
Based on 359 reviews
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Ubisoft 1 star review on 13th April 2025
Anonymous
Ubisoft 1 star review on 22nd March 2025
RemTooKawaii
Ubisoft 1 star review on 22nd March 2025
RemTooKawaii
Ubisoft 1 star review on 22nd March 2025
RemTooKawaii
Ubisoft 3 star review on 14th March 2025
Anonymous
Ubisoft 1 star review on 21st February 2025
Anonymous
Ubisoft 1 star review on 21st February 2025
Anonymous
9
Anonymous
Anonymous  // 01/01/2019
I've been an enjoyer of UNO, however..... here are my grievances... the PC version mainly runs good, with the exception of: unable to access settings screen from homepage OR in a match, because it freezes on a loading screen, forcing me to close the game via TaskManager. ALSO..... crossplay is NOT cross-platform friendly. Which is another thing that is VERY UPSETTING. You can only play Playstation to Playstation, PC to PC and so on so forth... no Playstation to PC or vice cersa. VERY DISAPPOINTING. I attempted to reach out to cystomer service about the settings issue.... and guess what... NO RESPONSE!! Its been about a week since I sent that email. I acidly kept an eye out for a response, but NOPE!! I bet you they decided to sit on their behinds and ignore the support requests from their users!!
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Posted 1 year ago
Worse game developers and servers I have ever seen. They can't keep the servers up for more than a day without them crashing. You guys are lucky tha jynxzi brought you guys back to life because you're developing skills are terrible .
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Posted 1 year ago
All of their games are terrible from bugs to trash sbmm it’s impossible to have fun in a game when you get put up against the best players in the game when you’re not even close to being as good as them
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Posted 1 year ago
After being a loyal customer of various Ubisoft game series for a number of decades, I am now completely distancing myself from this developer. I suggest you ban this developer as well. I am a real gaming enthusiast and have all the gaming consoles from the past to the present. That's why I also enjoy continuing to play older games. Ubisoft is completely missing the point here. It concerns the game The Crew. After 10 years, Ubisoft has decided to close the servers. I fully understand that the servers will not remain open forever. However, they have made the game completely unplayable and terminated it. While you could simply play the game in single player, this is absolutely not necessary. Since I purchased the game on three different platforms including the DLC, this feels like being robbed of my hard earned money. As if this problem wasn't bad enough, the customer service also appears to be completely worthless. I presented this issue to them and asked three simple questions: 1) How come you don't just make the game available offline? 2) What other games are you going to terminate this way? 3) How will you compensate the disadvantaged customers for this mismanagement? After sending ten messages back and forth, customer service failed to respond to these questions and I gave up. However, I am considering legal action, because I suspect that this mismanagement is incorrect. In short, it is better to stay away from this developer, because they do not take you seriously as a customer and steal what is rightfully yours.
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Posted 1 year ago
So my reputation just went down because my internet went out and it kicked me from the match, yet I rejoined and it goes down? Also, earlier today I was playing with my friend and we started up a standard. and it literally did not let us join, and we got banned for an hour. a nice work rainbow six siege.
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Posted 1 year ago
When the propaganda wont stop coming, we really need to stop buying.
Ubisoft 1 star review on 12th April 2024
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Posted 1 year ago
They have kicked me from two ranked games in the last 6 days banning me for 4 of the days not cause I didn’t have WiFi or anything just cause their servers are terrible and THEN I can’t even manage to get ahold of a person cause they support website doesn’t work absolutely the worst company I’ve ever played a game from I’ve spent over $200 on that game and I will never touch it again. UBISOFT SUCKS
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Posted 1 year ago
Don't waste your time and money with this company, they will not let you update the email address, they ll claim your account is compromised (which it isn't at all) then close the account. It makes zero sense, horrible customer service by Nathan 007
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Posted 1 year ago
When my reticle is on there head it should kill them not miss or say hit rejected fix sincerely no arm knight
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Posted 1 year ago
The reputation system has ruined the game, you can basically false report anyone and ruin their entire progress towards reputation.
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Posted 1 year ago
If I could do 0 I would, I've been playing R6 since it pretty much came out , I lag , I verse really good people and my teamates are dirt if that was a rank, I shoot heads they don't die like it been happening for the pass 3 yrs should of kept it how it was, look at the video I sent you on instagram stuff like that's happening now and it's garbage the game sucks , was saved by jynxzie but how long will that last smh , YOUVE LOST ME THATS FOR SURE.
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Posted 1 year ago
Stop banning people for Wi-Fi lagging out. It’s so dumb
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Posted 1 year ago
1 month response time is crazy. Fire everyone working in customer service, nobody's gonna notice anyway. Put a monkey behind the keyboard, we'll at least know that somebody is there.
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Posted 1 year ago
They have absolutely no customer service. They force you to jump through all kinds of hoops just to talk to a computer generated response that gives you the run around until it’s prompted to tell you pretty much to screw off! Do NOT buy Ubisoft games if you want a working disk or help with any kind of issues you might have. They will be absolutely no help. I’ve wasted over a month tryin g to get a replacement for a game that came broken and bugged.
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Posted 1 year ago
this is the most useless app ever so many buggss its made me want to kill myself i just want to play siege but instead there are so many buggs its impossible and dont even talk about how you are ruining games because you are so useless i hope this company gets banned and steam buys siege because then the game might ACTUALLY be worth playing useless stupid company you have single handedly given me severe depression fix you game if i could give you a negative rating i would and your servers never work and are so strict and yet there are still so many cheaters you are all idiots a monkey could replace you as progrramers thank you
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Posted 1 year ago
R6 servers. you know what you did. Abandon penalties apply to people who never even joined a match. You told everybody you fixed this and it's back.
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Posted 1 year ago
Honestly the worst game is Rainbow six you Ubisoft have ruined the game fix your ranked system because I thought it was skill based but nah youse just ruin the game even more and more don’t ever make a game again
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Posted 1 year ago
About 2-3 years ago I bought the Amazing anno 1800, some form of deluxe edition, came with all at that time future expansions. Recently I wanted to play some Anno again and to my surprise my Anno 1800 game was no longer in my library. In response to this I contacted support to ask them what happened to my game. While talking to them I received the request to provide proof of me purchasing the game... Long story short they did not honor my initial purchase and as such I am sadly no longer buying Ubisoft games.
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Posted 1 year ago
My account was stolen and Ubisoft support is useless. How long do I have to wait for their answer? Days? Weeks? Months?
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Posted 1 year ago
Your rainbow 6 ranked system absolutely sucks. Why as a silver am I playing champions and diamonds. I hope you never make another game again.
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Posted 1 year ago
Ubisoft is rated 1.1 based on 359 reviews