Name: Vestiaire Collective
Rating: 2.17

“The Vestiaire Collective support team are very helpful and supportive when I had a problem about the shipping process. Thank you and I wouldn’t hesitate to sell and buy items again.”

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Posted 2 years ago

“Very easy experience and love the item I bought. First time buyer but would buy again from Vestiaire”

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Posted 2 years ago

“I had a fantastic experience with Vestiaire Collective! The quality of the products and the ease of the platform exceeded my expectations. I would definitely recommend it to a friend without hesitation”

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Posted 2 years ago

“Good quality items. Easy to deal with. Quick responce. Easy transaction . Quick and safe postage”

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Posted 2 years ago

“J’adore Vestiaire Collective car j’ai trouvé plein de choses qui ne sont plus en stock ailleurs. Le travail de l’équipe est très bonne, les produits que j’ai reçu sont comme sur les photos et sur la description. Je suis très contente de mes achats sur ce site. Merci VC.”

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Posted 2 years ago

“super brand I like all at it”

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Posted 2 years ago

“Fel safe to buy second hand goods in this app.”

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Posted 2 years ago

“Very happy, with the process and end result. Well done.”

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Posted 2 years ago

“Great platform”

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Posted 2 years ago

Dear Peter, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 2 years ago

“Amazing!!”

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Posted 2 years ago

Dear Ana, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon! The Vestiaire Collective team

Posted 2 years ago

“Vestiaire makes reselling to a world wide audience so simple and quick. My favourite part is all delivery costs are taken care of in the fee.”

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Posted 2 years ago

Dear Brandy, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 2 years ago

“Excellent customer service, communication, quality of the item ( SS Daley vest that is sold out everywhere), checking of the item and exceptionally quick delivery. Love Vestiaire, thank you.”

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Posted 2 years ago

Dear Jan, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 2 years ago

“Great service easy communication the entire process! Made me feel secure in selling and posting Will def use this platform again easy to refund. Verstiaire Collective give me a wonderful experience as a buyer as there’s expert authentication before I pay for my purchases. It’s very assuring as I won’t be disappointed for paying an item below my expectations.”

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Posted 2 years ago

Dear member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 2 years ago

“Verstiaire Collective gives me a wonderful experience as a buyer as there’s expert authentication before I pay for my purchases. It’s very assuring as I won’t be disappointed for paying an item below my expectations.”

Helpful Report

Posted 2 years ago

Dear member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 2 years ago

“Delivery was ultra fast, handbag is dreamy ♥️ price was fantastic. Overall an exciting ride, love your work.”

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Posted 2 years ago

Dear Leeanne, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 2 years ago

“Excellent services”

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Posted 2 years ago

Dear Travis, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 2 years ago

“Great service, easy communication the entire process! Made me feel secure in selling and posting my item. Paid in 3days Will def use this platform again ThankÜ”

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Posted 2 years ago

Dear Jade, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 2 years ago

“This is an efficient service team.”

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Posted 2 years ago

Dear JoJo, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 2 years ago

“첫구매였는데 너무 만족합니다 우선 구매부터 배송절차가 상세히 안내되어 좋으며 상품검수로 안전하게 좋은쇼핑을하였습니다 저는 앞으로도 자주 이용하고 싶습니다”

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Posted 2 years ago

“I have purchased 2 pairs of Doc Martens, they arrived with authentication tag, delivery was within the stated time, communication was fabulous, I even received photos of slight imperfections in one of the pairs with the offer of a refund if I didn't want to proceed. I purchased both pairs and am so happy with purchases.I won't hesitate to buy from Vestiaire Collective again.”

Helpful Report

Posted 2 years ago

Dear Member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Vestiaire Collective Reviews