Name: Vestiaire Collective
Rating: 2.56

Vestiaire Collective Reviews

2.6 Rating 613 Reviews

Shipping & Delivery

Delivery Methods

Courier, Postal Service

Average Delivery Time

Over 7 Days

On-time Delivery

100%

Accurate And Undamaged Orders

Greater than 85%

Customer Service

Communication Channels

“Great notification, zero problems with shipping, and lovely site!”

Helpful Report

Posted 3 months ago

Dear Elizabeth, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 3 months ago

“I’m in love with my LV bag! It looks even better in person than in the photos. The service was amazing, with constant updates and great communication.”

Helpful Report

Posted 3 months ago

Dear Uzma, Thank you for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 3 months ago

“Very happy with my first purchase via Vestiaire. Very confident whilst deciding which bag to purchase with the reassurance of authenticity. Would highly recommend this company.”

Vestiaire Collective 5 star review on 23rd January 2026

Helpful Report

Posted 3 months ago

Dear Member, Thank you for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 3 months ago

“Happy with shoes..thank you.”

Helpful Report

Posted 4 months ago

Dear Elaine, Thank you for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 4 months ago

“They have very good support team.. If the product has no problem they paid very fast ..”

Helpful Report

Posted 7 months ago

Dear Member, Thank you for taking the time to provide us with your feedback. We hope you have a wonderful day and look forward to seeing you again soon! Best regards, The Vestiaire Collective team

Posted 4 months ago

“We brought 2 pairs of shoes. They both came perfectly packaged. Everything was simple and straightforward. I will definitely be ordering from there. The trick it to only buy new or new with tags. Love it so far!”

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Posted 1 year ago

“I was trying to purchase but after see all those terrible reviews I will never ever shopping from vestiaire!”

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Posted 1 year ago

“I purchased a black soho Gucci bag which after wearing for one hour started losing the black paint to reveal a red bag. After three days of back and forth emails , returned the bag to eventually get a full refund. They now have it listed twice with different pics and different prices but no mention that it was originally red.”

Vestiaire Collective 5 star review on 20th December 2024

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Posted 1 year ago

“Works great so far”

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Posted 1 year ago

“Ive never had a problem with them and Ive ordered several times.”

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Posted 1 year ago

“Very easy process and lots of products available”

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Posted 1 year ago

“Firstly, I purchased some wonderful boots. They arrived beautifully packaged and as I expected. When there was an issue with another purchase, it was dealt with immediately and with grace. Bravo! 🎶🎵🎼🎵🎶🎼🎵🎶🎼🎵🎵🎼🎵🎵🎼🎵🎼🎵🎶🎶🦋”

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Posted 1 year ago

“My jacket was a great price , arrived quickly and the quality check made me feel really confident. I will be back again.”

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Posted 1 year ago

“Very positive seller and the item are according as the description on the website, thumbs up for seller and Vestiaire personal handling with very well packed and I received in good shape! Will give a star to Vestiaire and will back to shop again soon!!”

Helpful Report

Posted 1 year ago

“Professional check to authenticate the product gives me a peace of mind.”

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Posted 1 year ago

“Very beautifully packed item and as described. Quick delivery.”

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Posted 1 year ago

“Amazing. My 2nd purchase and couldn’t be happier.”

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Posted 1 year ago

“Excellent”

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Posted 2 years ago

“brilliant place to sell your excess wardrobe items - super easy + swift payments issued”

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Posted 2 years ago

“The process was seamless. The service was quick, efficient and delivery under 4 days from Hong Kong to Australia. The quality vs value excellent. Verified that my article is genuine. I would use again.”

Helpful Report

Posted 2 years ago