Vestiaire Collective Reviews

Name: Vestiaire Collective
Rating: 2.68

2.7 Rating 640 Reviews

42 %

of reviewers recommend Vestiaire Collective

Company Reviews

Metrics

2.7

Based on 640 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email

Vestiaire Collective 5 star review on 27th April 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Firstly, I purchased some wonderful boots. They arrived beautifully packaged and as I expected. When there was an issue with another purchase, it was dealt with immediately and with grace. Bravo! 🎶🎵🎼🎵🎶🎼🎵🎶🎼🎵🎵🎼🎵🎵🎼🎵🎼🎵🎶🎶🦋”

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Posted 2 years ago

“My jacket was a great price , arrived quickly and the quality check made me feel really confident. I will be back again.”

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Posted 2 years ago

“Very positive seller and the item are according as the description on the website, thumbs up for seller and Vestiaire personal handling with very well packed and I received in good shape! Will give a star to Vestiaire and will back to shop again soon!!”

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Posted 2 years ago

“Professional check to authenticate the product gives me a peace of mind.”

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Posted 2 years ago

“Very beautifully packed item and as described. Quick delivery.”

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Posted 2 years ago

“Amazing. My 2nd purchase and couldn’t be happier.”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“brilliant place to sell your excess wardrobe items - super easy + swift payments issued”

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Posted 2 years ago

“The process was seamless. The service was quick, efficient and delivery under 4 days from Hong Kong to Australia. The quality vs value excellent. Verified that my article is genuine. I would use again.”

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Posted 2 years ago

“I have now used most preloved platforms as both a buyer and seller and believe that Vestiaire is by far the best. As a seller, I’ve been very happy with the process and revenue received and as a buyer, I’ve found many vintage gems at reasonable prices, all supported by warm and responsive customer service. I’ve also found the community most helpful and friendly. In over five years trading very regularly on the site, I have only ever had one concern about authenticity, which was addressed seriously, timeously and expertly. I recommend the Consignment Service if you are short of time and/or capacity to manage listings.”

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Posted 2 years ago

“Users friendly”

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Posted 2 years ago

“Thank you I received my shoes I was very happy with them and very happy with the experience I thought it would take a lot longer to process and receive from Europe to Australia but was quicker I was abit apprehensive as I had never heard about this website before I will definitely but again communication on tracking website very good thank you”

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Posted 2 years ago

“They are a great place to sell and buy real designer items. I like their app usability and functionality too.”

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Posted 2 years ago

“So professional, I have complete faith in Vestiaire and their processes”

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Posted 2 years ago

“Loved my purchase and the service, thank you ☺️‼️”

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Posted 2 years ago

“Service was excellent . So happy with my bag . Delivered from HK to Australia with 7 days . Highly recommend Vestiaire”

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Posted 2 years ago

“Simple yet reliable”

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Posted 2 years ago

“The entire shopping experience is a delight, clear communication, fast, up to date information.”

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Posted 2 years ago

“This site is for fashion savvy shoppers. You need to know what you are looking for, market prices and understand exactly what the conditions of any item are. Ask seller questions is a great option. I have bought so many items, clothes, accessories and shoes and have never been disappointed.”

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Posted 2 years ago

“Easy to listing and selling”

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Posted 2 years ago

Vestiaire Collective is rated 2.7 based on 640 reviews