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Vestiaire Collective Reviews

2.6 Rating 613 Reviews
39 %
of reviewers recommend Vestiaire Collective
2.6
Based on 613 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Email
Vestiaire Collective 5 star review on 27th April 2026
Anonymous
Vestiaire Collective 5 star review on 27th April 2026
Anonymous
Vestiaire Collective 1 star review on 8th September 2025
Elif K
Vestiaire Collective 5 star review on 20th December 2024
Anonymous
Vestiaire Collective 5 star review on 26th November 2023
Azri
Vestiaire Collective 1 star review on 13th November 2023
Anna
Vestiaire Collective 1 star review on 13th November 2023
Anna
27
Anonymous
Anonymous  // 01/01/2019
super brand I like all at it
Helpful Report
Posted 2 years ago
Fel safe to buy second hand goods in this app.
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Posted 2 years ago
Very happy, with the process and end result. Well done.
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Posted 2 years ago
Great platform
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Posted 2 years ago
Dear Peter, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team
Posted 2 years ago
Amazing!!
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Posted 2 years ago
Dear Ana, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon! The Vestiaire Collective team
Posted 2 years ago
Vestiaire makes reselling to a world wide audience so simple and quick. My favourite part is all delivery costs are taken care of in the fee.
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Posted 2 years ago
Dear Brandy, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team
Posted 2 years ago
Excellent customer service, communication, quality of the item ( SS Daley vest that is sold out everywhere), checking of the item and exceptionally quick delivery. Love Vestiaire, thank you.
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Posted 2 years ago
Dear Jan, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team
Posted 2 years ago
Great service easy communication the entire process! Made me feel secure in selling and posting Will def use this platform again easy to refund. Verstiaire Collective give me a wonderful experience as a buyer as there’s expert authentication before I pay for my purchases. It’s very assuring as I won’t be disappointed for paying an item below my expectations.
Helpful Report
Posted 2 years ago
Dear member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team
Posted 2 years ago
Verstiaire Collective gives me a wonderful experience as a buyer as there’s expert authentication before I pay for my purchases. It’s very assuring as I won’t be disappointed for paying an item below my expectations.
Helpful Report
Posted 2 years ago
Dear member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team
Posted 2 years ago
Delivery was ultra fast, handbag is dreamy ♥️ price was fantastic. Overall an exciting ride, love your work.
Helpful Report
Posted 2 years ago
Dear Leeanne, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team
Posted 2 years ago
Excellent services
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Posted 2 years ago
Dear Travis, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team
Posted 2 years ago
Great service, easy communication the entire process! Made me feel secure in selling and posting my item. Paid in 3days Will def use this platform again ThankÜ
Helpful Report
Posted 2 years ago
Dear Jade, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team
Posted 2 years ago
This is an efficient service team.
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Posted 2 years ago
Dear JoJo, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team
Posted 2 years ago
첫구매였는데 너무 만족합니다 우선 구매부터 배송절차가 상세히 안내되어 좋으며 상품검수로 안전하게 좋은쇼핑을하였습니다 저는 앞으로도 자주 이용하고 싶습니다
Helpful Report
Posted 2 years ago
I have purchased 2 pairs of Doc Martens, they arrived with authentication tag, delivery was within the stated time, communication was fabulous, I even received photos of slight imperfections in one of the pairs with the offer of a refund if I didn't want to proceed. I purchased both pairs and am so happy with purchases.I won't hesitate to buy from Vestiaire Collective again.
Helpful Report
Posted 2 years ago
Dear Member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team
Posted 2 years ago
I had a really good purchasing experience! The seller was quick to ship to Vestiaire for authentication, and then they promptly forwarded it on to me once it passed all the checks. The turnout time was quicker than originally quoted and the item was perfect!
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Posted 2 years ago
Dear Samantha, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team
Posted 2 years ago
I have purchased 2 LV items over the last couple months from the same seller and both times had a great experience. The items were exactly as described, priced accordingly, postage was fast from seller to VC to be authenticated and then onto me in Australia. Overall very happy.
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Posted 2 years ago
Dear Member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team
Posted 2 years ago
My seller is excellent. I got my bag in 7 days after ordering, for Australian standard that is pretty fast! Got the authentication done too within that 7days. My bag is almost like new and great price. I really like the option for negotiating the right price for both parties. I was a bit scared initially as this was my first time and reading the bad review made me apprehensive. Anyway, I my seller has excellent reviews, so I gave it a go and do not regret it!
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Posted 2 years ago
Dear Steph, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team
Posted 2 years ago
Everything was fast, fuss free and most importantly item was delivered on time or even earlier, and in great packaging. Seamless. Professional. Highly recommended.
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Posted 2 years ago
Dear Yusri, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team
Posted 2 years ago
Fantastic experience all the way around… I usually have zero expectations when buying something online.. (I guess I’m an optimistic pragmatist) …but everything was absolutely perfect; from the product descriptions, to the and the authentication process, to the smooth delivery. Is everything in life perfect? Or course not..and the next time I purchase from Vestiaire something may not go smoothly.. but with this great outcome as my initial experience, I feel really confident that they are doing absolutely the best that they can for every client 🙂
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Posted 2 years ago
Dear jaymayokay, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team
Posted 2 years ago
Vestiaire Collective is rated 2.6 based on 613 reviews