Vestiaire Collective Reviews

Name: Vestiaire Collective
Rating: 2.79

2.8 Rating 672 Reviews

45 %

of reviewers recommend Vestiaire Collective

Company Reviews

Metrics

2.8

Based on 672 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email

Vestiaire Collective 5 star review on 27th April 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my first purchase via Vestiaire. Very confident whilst deciding which bag to purchase with the reassurance of authenticity. Would highly recommend this company.”

Vestiaire Collective 5 star review on 23rd January 2026

Helpful Report

Posted 7 months ago

Dear Member, Thank you for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 6 months ago

“Happy with shoes..thank you.”

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Posted 7 months ago

Dear Elaine, Thank you for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 7 months ago

“They have very good support team.. If the product has no problem they paid very fast ..”

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Posted 11 months ago

Dear Member, Thank you for taking the time to provide us with your feedback. We hope you have a wonderful day and look forward to seeing you again soon! Best regards, The Vestiaire Collective team

Posted 8 months ago

“We brought 2 pairs of shoes. They both came perfectly packaged. Everything was simple and straightforward. I will definitely be ordering from there. The trick it to only buy new or new with tags. Love it so far!”

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Posted 1 year ago

“I was trying to purchase but after see all those terrible reviews I will never ever shopping from vestiaire!”

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Posted 1 year ago

“I purchased a black soho Gucci bag which after wearing for one hour started losing the black paint to reveal a red bag. After three days of back and forth emails , returned the bag to eventually get a full refund. They now have it listed twice with different pics and different prices but no mention that it was originally red.”

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Posted 1 year ago

“Works great so far”

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Posted 2 years ago

“Ive never had a problem with them and Ive ordered several times.”

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Posted 2 years ago

“Very easy process and lots of products available”

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Posted 2 years ago

“Firstly, I purchased some wonderful boots. They arrived beautifully packaged and as I expected. When there was an issue with another purchase, it was dealt with immediately and with grace. Bravo! 🎶🎵🎼🎵🎶🎼🎵🎶🎼🎵🎵🎼🎵🎵🎼🎵🎼🎵🎶🎶🦋”

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Posted 2 years ago

“My jacket was a great price , arrived quickly and the quality check made me feel really confident. I will be back again.”

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Posted 2 years ago

“Very positive seller and the item are according as the description on the website, thumbs up for seller and Vestiaire personal handling with very well packed and I received in good shape! Will give a star to Vestiaire and will back to shop again soon!!”

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Posted 2 years ago

“Professional check to authenticate the product gives me a peace of mind.”

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Posted 2 years ago

“Very beautifully packed item and as described. Quick delivery.”

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Posted 2 years ago

“Amazing. My 2nd purchase and couldn’t be happier.”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“brilliant place to sell your excess wardrobe items - super easy + swift payments issued”

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Posted 2 years ago

“The process was seamless. The service was quick, efficient and delivery under 4 days from Hong Kong to Australia. The quality vs value excellent. Verified that my article is genuine. I would use again.”

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Posted 2 years ago

“I have now used most preloved platforms as both a buyer and seller and believe that Vestiaire is by far the best. As a seller, I’ve been very happy with the process and revenue received and as a buyer, I’ve found many vintage gems at reasonable prices, all supported by warm and responsive customer service. I’ve also found the community most helpful and friendly. In over five years trading very regularly on the site, I have only ever had one concern about authenticity, which was addressed seriously, timeously and expertly. I recommend the Consignment Service if you are short of time and/or capacity to manage listings.”

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Posted 2 years ago

“Users friendly”

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Posted 2 years ago

Vestiaire Collective is rated 2.8 based on 672 reviews