Vestiaire Collective Reviews

Name: Vestiaire Collective
Rating: 2.68

2.7 Rating 640 Reviews

42 %

of reviewers recommend Vestiaire Collective

Company Reviews

Metrics

2.7

Based on 640 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email

Vestiaire Collective 5 star review on 27th April 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, easy communication the entire process! Made me feel secure in selling and posting my item. Paid in 3days Will def use this platform again ThankÜ”

Helpful Report

Posted 2 years ago

Dear Jade, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 2 years ago

“This is an efficient service team.”

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Posted 2 years ago

Dear JoJo, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 2 years ago

“첫구매였는데 너무 만족합니다 우선 구매부터 배송절차가 상세히 안내되어 좋으며 상품검수로 안전하게 좋은쇼핑을하였습니다 저는 앞으로도 자주 이용하고 싶습니다”

Helpful Report

Posted 3 years ago

“I have purchased 2 pairs of Doc Martens, they arrived with authentication tag, delivery was within the stated time, communication was fabulous, I even received photos of slight imperfections in one of the pairs with the offer of a refund if I didn't want to proceed. I purchased both pairs and am so happy with purchases.I won't hesitate to buy from Vestiaire Collective again.”

Helpful Report

Posted 3 years ago

Dear Member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 3 years ago

“I had a really good purchasing experience! The seller was quick to ship to Vestiaire for authentication, and then they promptly forwarded it on to me once it passed all the checks. The turnout time was quicker than originally quoted and the item was perfect!”

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Posted 3 years ago

Dear Samantha, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 3 years ago

“I have purchased 2 LV items over the last couple months from the same seller and both times had a great experience. The items were exactly as described, priced accordingly, postage was fast from seller to VC to be authenticated and then onto me in Australia. Overall very happy.”

Helpful Report

Posted 3 years ago

Dear Member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 3 years ago

“My seller is excellent. I got my bag in 7 days after ordering, for Australian standard that is pretty fast! Got the authentication done too within that 7days. My bag is almost like new and great price. I really like the option for negotiating the right price for both parties. I was a bit scared initially as this was my first time and reading the bad review made me apprehensive. Anyway, I my seller has excellent reviews, so I gave it a go and do not regret it!”

Helpful Report

Posted 3 years ago

Dear Steph, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 3 years ago

“Everything was fast, fuss free and most importantly item was delivered on time or even earlier, and in great packaging. Seamless. Professional. Highly recommended.”

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Posted 3 years ago

Dear Yusri, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 3 years ago

“Fantastic experience all the way around… I usually have zero expectations when buying something online.. (I guess I’m an optimistic pragmatist) …but everything was absolutely perfect; from the product descriptions, to the and the authentication process, to the smooth delivery. Is everything in life perfect? Or course not..and the next time I purchase from Vestiaire something may not go smoothly.. but with this great outcome as my initial experience, I feel really confident that they are doing absolutely the best that they can for every client 🙂”

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Posted 3 years ago

Dear jaymayokay, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 3 years ago

“Best app to buy genuine luxury brands that you can trust, so smooth and easy to use, happy with my purchase from Vestiaire collective, definitely recommend”

Helpful Report

Posted 3 years ago

Dear Shad, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 3 years ago

“Purchased an LV pouch/wristlet from Geraldine. Obsessed with my purchase!! And Geraldine was super quick to answer all of my questions and send additional photos. She was awesome!!”

Helpful Report

Posted 3 years ago

Dear Member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 3 years ago

“Nice and smooth experience for my first purchase. Will definitely shop here again”

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Posted 3 years ago

Dear Louis, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 3 years ago

“전문가의 검수를 통한 상품 업데이트도 편리하고 각 국의 상품을 안전하게 구입할 수 있어서 너무 좋아요~~^^”

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Posted 3 years ago

칭찬 감사합니다. 조금 더 발전하는 베스티에르 콜렉티브가 되겠습니다. 좋은 하루 되세요!

Posted 3 years ago

“Fast delivery”

Helpful Report

Posted 3 years ago

Dear Member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 3 years ago

“Satisfied with the service”

Helpful Report

Posted 3 years ago

Dear Member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 3 years ago

“I’ve recently discovered Vestiaire Collective and love it. I’ve bought four things so far and I’m really pleased with all of them. They all arrived quickly and the buying process is so easy (almost too easy!!). Shipping costs are very reasonable too. I’m worried I’m becoming addicted ;o)”

Helpful Report

Posted 3 years ago

Dear Member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 3 years ago

“Quick delivery.. value for money.”

Helpful Report

Posted 3 years ago

Dear J, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 3 years ago

“Yes , very good”

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Posted 3 years ago

Dear Ching, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 3 years ago

“Efficient & effective communication User friendly platform system Clear instruction and guidance Regular processing status update make seller feel comfortable and trustworthy Efficient payment lead time”

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Posted 3 years ago

Dear Kit, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 3 years ago

“Processes are fast and easy. Updates on the product is given constantly, makes buyers purchase at ease.”

Helpful Report

Posted 3 years ago

Dear Member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 3 years ago

Vestiaire Collective is rated 2.7 based on 640 reviews