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Wallis Reviews

1.7 Rating 201 Reviews
16 %
of reviewers recommend Wallis
1.7
Based on 201 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 48%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Wallis 1 star review on 20th August 2024
Sandra
Wallis 1 star review on 20th August 2024
Sandra
Wallis 1 star review on 10th July 2022
Barbara
Wallis 1 star review on 10th July 2022
Barbara
Wallis 1 star review on 5th March 2022
Anonymous
Wallis 1 star review on 5th March 2022
Anonymous
Wallis 1 star review on 8th November 2021
Helen Kilcullen
12
Anonymous
Anonymous  // 01/01/2019
Still waiting for my delivery. Sent email asking where it was and as yet still had no reply A very unhappy customer
Helpful Report
Posted 7 years ago
Customer service is appalling! Waiting time for call to be answered is ridiculous no matter what time of day you ring all at customers expense, no free phone calls! More phone lines/employees desperately needed. Or follow lead of Next who have amazing customer service and through call back request via email they will contact you at their expense.
Helpful Report
Posted 7 years ago
My goods didn't arrive but payment was taken from my bank..even though 2 items were out of stock. I cancelled the order..a week later no refund. Tried calling for 3 days...on hold for half hour at any one time or message said too busy to answer. Finally got through..was told it would be sorted...another week later No refund! Yet another call..at my cost...was again told (after being on hold for 20 minutes) that it is definitely sorted & I would get my refund. Surprise...another week later...still waiting@!
Helpful Report
Posted 7 years ago
Wallis is rated 1.7 based on 201 reviews