Walmart Reviews

Name: Walmart
Rating: 1.94

1.9 Rating 1,106 Reviews

22 %

of reviewers recommend Walmart

Company Reviews

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Metrics

1.9

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NELSON

Debbie Smart

Supreme Assets Recovery AT G Mail .com

Walmart 1 star review on 10th March 2025

Juliat

Javier Carmen

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No price for the Item and no customer service in sale flor.”

Helpful Report

Posted 4 years ago

“No more friendly American veteran greeting you, when you come in. Guess he was let go, due to covid. Instead, they have permanent indoor gates, where the friendly old man used to be. They force you to go in one direction. Herding you like cattle. It’s no longer open 24 hours a day, so they stock shelves during peak shopping hours. Those people seem very unhappy. I don’t blame them. But, I also no longer ask any questions. They make sure you know they’re not there to help you. And, now, there’s not a single cashier. You’re herded to tiny self checkouts. You feel like cattle from beginning to end. I refuse to EVER go back!!!!!”

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Posted 4 years ago

“I go to the neighborhood market out of convenience due to the close proximity to my home and it being on my commute home from work. I shop there several times a week after work which is between 5:30 and 6:30 pm. I can’t understand why during this time they would choose to put out freight! Wouldn’t the early morning be a better time to stock shelves when most people are at work, commuting to work, or at home sleeping? On my visit today I needed an item that was directly behind a stocker so I said excuse me picked up my items and noticed said stocker stomp to the side of me place his hands on his hips and glare at me. Not sure if it was my race that made him mad or the fact that I needed to purchase something that was beside an item he was restocking regardless I would have at least acknowledged a customer with some sort of comment! I have worked retail for many years and realize that without customers to purchase items I would be unemployed however I don’t think these stockers realize this concept. The majority of the times I have had any interactions with stockers at Walmart they are rude. There were several tonight walking towards me with a cart that almost hit me and of course no apology was made! The management of the neighborhood market on Elizabethtown Rd in Lumberton NC is no better. They witness this behavior and do nothing to correct it! I think I’m going to have shop elsewhere! Maybe Foodlion or IGA would be more appreciative of the 500.00 to 600.00 I spend a month in groceries!”

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Posted 4 years ago

“Walmart can never seem to get orders to me on time. I don’t trust ordering from them at all and don’t plan to in the future.”

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Posted 4 years ago

“I tried to return a shirt to Walmart and could not find the receipt. Wich usually is not a problem but WalMart has changed its policies yet again to insure what ever money you have spent in their stores stays in the company by only allowing cash back on items under 10 dollars or less. To me this seems like yet another way to say we are WalMart screw you .”

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Posted 4 years ago

“The best good service”

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Posted 4 years ago

“Read my review on Trust Pilot! Your company is super crooked in my opinion!”

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Posted 4 years ago

“I tried for 2 days to get something to go through out of my cart it kept saying having trouble. The only trouble they was is that y'all was doubling the price and wouldn't let mine go through. I think if it was in my cart I should of been able to get it.”

Helpful Report

Posted 4 years ago

“Order #4192104089983; mirror bought for 104.00. Arrived shattered due to poor minimal packaging. Contacted walmart.com, got replacement ordered by agent. Returned mirror to FedEx. Got email 48 hrs before replacement scheduled to arrive saying order was canceled, no explanation. Online agent would only say technical issue led to cancelation. Mirror available online for 132.00. Agent said she could not process another replacement, even though glitch was on their end, but I could place new order at current price and then request price adjustment. When I said refund my money she suddenly got permission to process another replacement. NOPE!!! NEVER ORDERING FROM THEM AGAIN. And these are items ONLY AVAILABLE at walmart.com.”

Helpful Report

Posted 4 years ago

“I tried for 2 days to place an order and kept getting the message: "We're having trouble with your request. Please wait a moment and then try again." I called customer service (Philippines so difficult to understand the agent) and after 25 minutes he could not diagnose the problem...he kept getting the same response with no explanation of why this was happening. Great service Walmart. Never again. They mess up so many orders as will.”

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Posted 4 years ago

“When trying to order, several things occur. First is the $35 minimum order that is being displayed, although I ordered on 6/2/21 for a total of $27 and change. Plus, I had just read that this fee was dropped. Apparently not. The second is the website indicates that I haven't ordered in the past 6 months. Once again, I just ordered on 6/2/2021. Yes, I have an account - for whatever that is worth. I hesitate to say it, but ever since the Marshfield, Mo store has been redone - with an expansion of self service checkout stations - it has not gone hill, it has fallen. Back to Price Cutters.”

Helpful Report

Posted 4 years ago

“Forced unpaid labor... Walmart is now 90%+ forced unpaid labor. How? You go into Walmart you fill up your shopping cart, then you go to a self-checkout with no customer service. There you have to look up and weigh your produce items, scan all of your grocery items, scan all of your house wears clothing toiletries Etc. Then you get the unpaid luxury of having to bag it all. And their prices are going up higher than most of the big store groceries. So not only now are you paying more for everything that you buy by supporting a Walmart, you are also now working for them for free. That is forced unpaid labor. I will never ever step foot in another Walmart ever again”

Helpful Report

Posted 4 years ago

“I pay monthly for Walmart+ which includes Grocery Delivery. 50% of the time, my groceries do not get delivered and I have to drive to the store to pick them up. 50% of the time, I am missing items from my order or items in my order are damaged. So what am I really paying for? Let’s see… No delivery, missing items and damaged items....HMMMM”

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Posted 4 years ago

“I seen either ladybugs or bedbugs in the Oakland Maryland store today. In the Lady Clothes section. They were nestled on a shelf that doesn't look like it has been bothered in some time. Nice store and the cashiers are very friendly. I told a member of management.”

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Posted 4 years ago

“Walmart sucks”

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Posted 4 years ago

“If I could give a minus score I would. Want to start ordering by pick up because all stores are now self check out. Dont ever try to order by pick up. I've been trying to schedule a pick up order for 3 days, even attempting to set a date 4 days out. Even tried to schedule different stores. Keep getting "site temporarily not available ". And they want to compete with amazon. What a joke.”

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Posted 4 years ago

“Ordered from their online dept. I ordered some sword toothpicks because its hard to find the brand we like in stores.. Not only did I not get the brand I ordered but they shorted me 1 pack. DO NOT BUY ONLINE!!!!”

Helpful Report

Posted 4 years ago

“Order: 4022180-500129 I ordered this on 5/11, it was to arrive on 5/28. I went online today to check if it was still on time and am told to go to Pilot Air Freight and check order 122040186. Pilot Air Freight tells me that is not even a proper tracking number...yet here it is in my email as the tracking number. They look further and find that there is nothing in their system for my address. I then call Walmart (1-800-925-6278), this is where the real fun begins. After navigating their automated system to get to an actual person, the person tells me the shipper picked it up and I am to call them. I explained in detail that I had in fact called the shipper first and they have nothing and the tracking number is not even a number they use! I asked to speak to a manager and one was not available but would call me back in 30mins to 1hour. 3 hours later no call back! I call Walmart back. I gave the girl my order number and she says..."i am sorry our system is slow" and something else I could not make out. I wait for a few seconds and hear nothing and say hello a couple times and then get a disconnect. I call back for THE THIRD TIME and this time the person tells me the shipper never got the item, Walmart shows it was processed but yet have no shipper info...THEN HOW AND WHY did Walmart send me 122040186?! When was Walmart going to tell me my order was never going to arrive? They then said I could wait till the 15th and I could get another. Ya no. I was told earlier in the call to wait for it a little longer to arrive, yet then later in the call told it was never shipped! So Walmart, that is the new business model? Take people's money and give them nothing...sounds lucrative. I told my kids about this playset, we talked and talked all about it and made plans. You have DESTROYED our plans and my children's happiness. Sam Walton would turn in his grave if he knew what Walmart has become. I will NEVER buy from walmart.com again. Amazon from now on. Will be reporting Walmart to the Better Business Bureau.”

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Posted 4 years ago

“Ordered an air conditioner and got patio furniture. How stupid are the employees? I was told to put shipping label on item and drive over 70 miles to the nearest fed-ex store and after that walmart would send a replacement air conditioner. I stopped payment and I am holding patio furniture hostage until I get my air conditioner. MY expenses at walmart have been well over a thousand dollars this year and they are now trying to treat me like one of their dumbass employees. Now shopping Amazon.”

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Posted 4 years ago

“I'm just sick of having to scan and go no matter how many items I have. I mean if it's just a couple of things fine but my whole grocery order??? There will be 5 or 6 employees watching me try to scan items....why can't there even be one register open?? It's bad enough to have to buy groceries....now I have to scan and bag them myself???”

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Posted 4 years ago

Walmart is rated 1.9 based on 1,106 reviews