Walmart Reviews

Name: Walmart
Rating: 1.94

1.9 Rating 1,106 Reviews

22 %

of reviewers recommend Walmart

Company Reviews

Questions

Metrics

1.9

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Walmart made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NELSON

Debbie Smart

Supreme Assets Recovery AT G Mail .com

Walmart 1 star review on 10th March 2025

Juliat

Javier Carmen

116

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not let misleading information fool you like it fool me. I used Walmart to Walmart Money Transfer Service to send money to my sister. They said that it can be to any Walmart up to $2500.00. Well that is not the case. Some Walmarts have restrictions on how much money they can delivered. I sent her 1000 dollars and when she got to Walmart by Uber, they did not give her the money as they only can deliver up to $500 dollars. My sister had to walk home empty handed because she had mo more money. If I would know this information, I would had split the transaction in two so she did not have any problem picking the much needed money.”

Helpful Report

Posted 5 years ago

“I shop at Walmart Store on memorial blvd in Murfreesboro, Tn. I checked on line for product I wanted(christmas toy $89.99). Showed available, went to store, I couldn't find. Went to service desk to ask for help in toy dept. Waited 30 mins no one came to help. This store has to be losing money.”

Helpful Report

Posted 5 years ago

“I ordered two tires from Wal Mart. The tires did not deliver when they were supposed to deliver. After several delays Wal Mart advised they could not find the shipment. Wal Mart reordered the tries. A day before the scheduled delivery I was advised I could pick up my order. I went to the store but there was only one tire. After several delays Wal Mart admitted they couldn't find the tire. Wal Mart advised they would refund the tire price. Now 3 weeks later all I get is excuses and promises of emails correcting the problem. I think it is time to contact my state attorney general's off ice on customer fraud and time to hire an attorney.”

Helpful Report

Posted 5 years ago

“Falken Sincera SN250 A/S 185/55R15 82 V Tire Fair warning, stay clear of these tires. They are sold at Walmart through a 3 rd. party that sells used tires. After 2 weeks of going back and forth with Walmart about the status of the tires and when they are going to be delivered, they finally arrived at Walmart. WOW I was shocked when they finally arrived and I went to Walmart to have the tires installed (the tires were used on dirty). I wrote so many emails to Walmart to get a replacement on the tires because they were used. Walmart email responses were they were sorry for the inconvenience and they dropped the ball - yet nothing was done to replace the tires I got. Eventually all my emails fell on deaf ears. Do not buy these tires from Walmart.”

Helpful Report

Posted 5 years ago

“Walmart is a horrible company. They never have anyone educated enough to answer questions. I have to ring up my own items. Then when I leave someone wants to see my receipt. Like shouldn’t they have been worried about theft before they asked the customers to check themselves out. I’m not letting them go thru my bags after they didn’t in any way help me purchase them. Then I see 5 employees in front on my way out with their arms folded like they can’t even spell their own names. I guess they aren’t making as much profit if they actually have to pay people to work. It’s ridiculous and I will find anywhere else to shop. It’s not worth it.”

Helpful Report

Posted 5 years ago

“Walmart is no longer a respectable place to do business as it was when Sam was alive. I am only assuming that his kids are greedy a d do ot give a darn about respect... That is Called "GreenBack Greed!" I hit WM on my way home, about 12 miles away from home. A few small items, I pay and grab the plastic bag... The Mrs. made dinner and she needed sauce. I arrive after a long day and the sauce is no where to be found... I go to the store some 4 miles past the house and the manager of another culture tells me do to their inventory ways, I have to go back to the other store... after all the time where the original store did not answer the phone (maybe no employees speak English on Sunday's Grave Yard Shift. I call the store near by and am put on hold... after 5 approximately, I take my cell with me of course and after arrival, stand in line, wait for manager, I am still on Hold. The manager, who surprisingly speaks somewhat understandable english... I tell him the circumstances, show him the receipt... He tells me due to seperate inventory records, I must return to the original location... lol after all of these years¿? AS OF THIS DAY, I NO LONGER BUY MOBILE 1, NO LONGER GET MY OIL CHANGED, TIRES OR WHAT HAVE YOU. I ALSO GIVE UP MY RIGHT TO USE SAM'S, FOR FREE THROUGH MY EMPLOYER. """COSTCO""" FOR NO COST. As of tomorrow, I will be an Executive Customer at Costco, where as I will earn kickbacks with the volume of my purchases... THINK ABOUT IT, HAVE YOU NOTICED ANY DEMEANING WAYS THAT THE CORPORATION If Only Sam Knew, he'D do somersaults in his grave@”

Helpful Report

Posted 5 years ago

“first of all, when I go to my account to check on orders or to return something, it doesn't have a record of my purchases. Secondly, I recently bought a hanging clothes protector and it broke shortly after hanging things in it. It was not over filled with clothes, it's just not make well at all. Disappointed.”

Helpful Report

Posted 5 years ago

“Unprofessional!”

Helpful Report

Posted 5 years ago

“I will never order anything online anything from WallMart again. Did not receive the merchandise and it took me months to get my money back. Spent hours on the phone with WallMart. They lied and lied again that my refund was coming, but nothing.”

Helpful Report

Posted 5 years ago

“I have been to Walmart the last 2 months and all i find is empty shelves.. The same shelves.It doesn't matter whether it is during the week or the weekend. It's the same thing.I live in Forest City ,Pa. I shop at the Dickson City,Pa store. It is going to the dogs and I won't be shopping there much anymore. If you don't have product you can't buy.I have been doing some of my shopping at at other stores.If they don't get it together soon I and a lot of other customers will be going elsewhere sorry to say.Thank you for listening.”

Helpful Report

Posted 5 years ago

“We ordered a Halloween costume for my ten-year-old son from walmart.com and were promised delivery the day before Halloween. About 36 hours before Halloween, we got an email that said they canceled our order. After 30 minutes chatting with Walmart customer service, their best solution was to process a refund... Which had already been done... And then send the complaint on to the vendor. I will never order from them again.”

Helpful Report

Posted 5 years ago

“Two months ago an Onn tablet was purchased at Walmart. Onn tablets are a Walmart product. A couple of weeks ago the battery stopped charging; and when it's plugged into the charger it say's it's overheating. Went back to the Walmart it was purchased at in Fredericksburg, VA, Central Park Shopping Center to return it. I was literally standing right in front of the sign, at customer service, that states that Walmart is happy to give a refund or exchange on any purchase with or without a receipt for 90 days. Guess what; this was 60 days and they would NOT take it back. I was told that on this tablet it's only a 15 day return policy, even if the darn thing stops working and the claim it has a year warranty. All we wanted was a store credit to purchase another brand of tablet. This should be very easy for them, since all they have to do is send the returned back to Onn as defective. Now they've lost a more lucrative sale and a whole family of customers! I already knew that Walmart does price gouging on some necessary items--(such as baby needs), and some times of the year--such as during a snowstorm. Now I realize, however, that they are Blatantly dishonest in Everything and can not be trusted for any purchases at all.”

Helpful Report

Posted 5 years ago

“The pharmacy at this store stinks. They never have the drug in stock. My doctor sent over an order yesterday morning. It's not 5:11pm the next day and I STILL cannot get my meds. Been without them since Saturday. I was told they were out of stock. Then I was told they would have them ready and I could pick it up after 4pm. I go there at 4:45pm and STILL not ready. How longs does it take to count pills into a bottle???? And it's like this with every prescription. Never ready the day it should be. You would think a pharmacy this big, would know how much stock to keep in their store. Worst customer service out there.”

Helpful Report

Posted 5 years ago

“Walmart has permanently lost me as a customer. Our local store MIGHT have 1-2 cashiers ( they will be the slowest cashiers) ,everyone else goes through a self checkout line. Does Walmart pay ME to check out and bag my purchases...no they don’t, did they lower prices when they did away with cashiers...no they didn’t.”

Helpful Report

Posted 5 years ago

“Wal-Mart's new campaign slogan is #SparkKindness??!!! You must be joking!! I just left a Wal-Mart on Atlantic Blvd. in Jacksonville, Florida, where I asked for a Carolines Cart for my husband, who is blind with dementia. The male manager said after their cart broke, they were told they didn't need one because it was "not required". He said all ADA required was ramps and a bathroom. So basically to heck with disabled or elderly customers. He suggested I use a motorized wheelchair. I said my 83 year old blind husband wouldn't fit on my lap. I went to Target, got hubby in a Caroline's cart and bought a load of groceries. Shame on Wal-Mart!! They lost a good customer, but more than that, I'm a member of a lot of Alzheimer's and dementia Facebook sites and organizations, and they will ALL hear about this by morning, as did our lical news station. #Wal-Martsparksdiscrimination”

Helpful Report

Posted 5 years ago

“It took some time before I was willing to spend the money on a 65" TV. We bought the LG Nano it arrived and my the delivery man told my wife the torn box was ok because the packaging and the TV was in another box inside which she could see through the ripped corner on the outer box. Needless to say we are getting no help, $100 off kr call LG ti have it replaced. Things only got worst when calling LG, they want to inspected and if approved it could take weeks. Nothing but regret that I even purchased the TV. Costco opening soon maybe time to change where I shop if this is customer service.”

Helpful Report

Posted 5 years ago

“While leaving the Kingman, AZ store about 3:30 on September 27, the exit was blocked by three shopping carts having what they had just purchased scrutinized by by a Walmart employee waving her proof of purchase tool like it were a Glock 40. When it finally became our turn she informed my wife and I, I'm 71 by the way, that we had not paid for the slim fast that was in our cart. After I scanned the receipt of $277.66 and not knowing how Walmart abbreviates the purchases made, she took the slim fast from our cart and we left. Once outside, I was able to locate the slim fast by the price on the receipt. The receipt showed SFRTDCAPPU8, Who would have guessed? Once back inside I located this woman still holding the slim fast as if it were some kind of trophy. I Don't think anyone wants to be treated in this manner. The Walmart employee should have looked at the receipt, they should be able to recognize their store codes, not the shopper. I feel this woman had an obligation to check other means to verify the purchase. We'll be shopping at Safeway from now on.”

Helpful Report

Posted 5 years ago

“They are always changing products about the time you get used to it they change, all the stores do it pure ridiculous.”

Helpful Report

Posted 5 years ago

“I went to Walmart on Beach Blvd for a glucose meter battery at the jewelry counter. I ask a lady from the scan your items lane to page the jewelry personnel. Vivian, "stated she was at lunch and to come back at 2:00 PM." I told the lady at the scan lane what Vivian said to me and how rude she was. I asked for a manager and I was told to go to the customer service desk. The lady from the scan lane helped me find the battery I needed. I asked for the manager at the front entrance. I explained to the manager how rude Vivian was and she lacked customer service. This compliant is for Vivian, the jewelry counter manager. Vivian is a short woman with gray long hair. Thank you.”

Helpful Report

Posted 5 years ago

“People get shot at Walmart, so Walmart's response is to not allow it's law abiding shoppers to defend themselves? That is insane. Gun free zones are almost always where these crimes take place. I'm done shopping at Walmart.”

Helpful Report

Posted 5 years ago

Walmart is rated 1.9 based on 1,106 reviews