Walmart Reviews

Name: Walmart
Rating: 1.94

1.9 Rating 1,106 Reviews

22 %

of reviewers recommend Walmart

Company Reviews

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Metrics

1.9

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NELSON

Debbie Smart

Supreme Assets Recovery AT G Mail .com

Walmart 1 star review on 10th March 2025

Juliat

Javier Carmen

116

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed order online for item. Website said available for pickup TODAY. Went to local Walmart and waited 30 minutes for an associate to assist me. They never showed up. Got an emergency phone call. Friend lost keys and was locked out of their house. I had a spare set. I thought "no problem. Items already been paid for--ill just pick it up when I'm done with this key business". Nah nah. Get to the Walmart closest to where I'm at after delivering keys, and I wait another 30 minutes for some would-be manager to finally show up to unlock the case for car stereos (the item I ordered was a birthday gift btw) and I ask: "you're going to honor the price i paid for it online, correct and not uncharged me"? This manager tells me what we will have to go talk to customer service. Well the associate in CS says "We dont price match the website". I said "you dont have to. Its already been paid for & this is the only one you've got in the store". She then tells me it will be picked and ready for me TOMORROW after 7am. I said "But I've already paid for it, that's the only one you've got in the store & you're telling me that I cant just take that one now, since, as I said, it's the only one you've got in the store"? So I cant walk out with an item Walmarts already got my money for, I have to wait til tomorrow to drive all the way back and pick it up? **** You Walmart. Colossal waste of time & patience.”

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Posted 6 years ago

“Website for Lethbridge said Vision Center in store on Mayor Magrath was open Sundays so I drove 105 kms to pick up my glasses. Not open. Called to make sure they were open the following week and mentioned the website was wrong. Staff responses was “Yeah but that’s head office problem, not my problem.” Nice well trained staff you don’t have. Came to get glasses. Closed for lunch. Really?!”

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Posted 6 years ago

“every time I get an offer for a free Walmart gift card worth $1000.00 never never ever do you ever get this card no matter what hoops I jump thru still never get card this is false advertisement. stop talkin bout it be bout it. liers”

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Posted 6 years ago

“Customer service was sooo bad!!!! My purse was left in shop basket, some HONEST..WONDERFUL person turned it in. when I realized this am purse was missing..Walmart called me before I could dial them. I went down to CUSTOMER SERVICE to pick it up. One certain woman was sooo cold. Several of women said they thought my wallet was missing. I was upset. this paticular woman said," CALM DOWN!!!!" "YOU SHOULD BE THANKFUL!!!!" I was thankful, I was anxious to find out if my wallet was in my purse!!!! How professional if she had helped me. Like "its ok we're getting your purse" Everything is going to be ok. Instead she shamed me and her supervisor agreed with her. THIS IS CUSTOMER SERVICE?????????”

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Posted 6 years ago

“I live in The Colony, TX. Recently was in Walmart store in order to send money through MoneyGram. They asked me for photo ID and I showed my temperature ID because I was in process of replacing my regular Driver license and that was the only substitute document I got untill get my new Driver License in mail. They told me they do not accept any kind of "papar" ID. Please Walmart, either you change your policy about "acceptable ID" or trane your stuff about "common sense" in accepting something that is acceptable to law Officers and issued by Law Institution. P.S. You have know clue how much someone "none sense" decision, effects other people lives.”

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Posted 6 years ago

“I used to have my pictures printed from Wal-Mart so I figured I'd get my photo printed in canvas as a Valentine's Day gift to my daughter. Their website was difficult to navigate and was unsure of how the product would look if I continued processing the order. Rather than fight with it, I uploaded my image to Easy Canvas Prints and was able to adjust the picture, see the project in 3D and touch up the subject matter before paying. This was a wise choice for me, I love the finished product.”

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Posted 6 years ago

“go in for food and come out with a spranged foot because cashier that is rude and doesn't know what the hell she is doing”

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Posted 6 years ago

“Just computers to pay just to save money it really sucks the service”

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Posted 6 years ago

“Walmart on 53 Elmore. The tire department broke the lug nut on my tire and tried to blame my mechanic. My mechanic just put brakes, struts and shocks on my car yesterday. There is no way he would have broke a nut and left it broke without telling me. The young man lied, the customer service is less than ideal in the tire department”

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Posted 6 years ago

“Could not find matcha powdered tea even through it was advertised online with Walmart. I even asked several employees and was told I may have to order it online. This is not the first time I have had trouble finding common products at Walmart.!”

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Posted 6 years ago

“My free 2 day shipping is now a : we don't know what happen and we don't know where your item is. it was supposed to be delivered to a store near me and no one seems to know anything but simply wait 24 more hours and see. Shopped 5 years with Amazon Prime and never had this problem.”

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Posted 6 years ago

“what can I say they run their business like a circus. They send out teaser email suggesting you shop and use a promo code to receive 10 percent off since they "miss you but the promo codes never work. They don't have to try very hard to be the worst shopping experience ever in store an online”

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Posted 7 years ago

“called Copiague store three times and they answer and hang up,called the operater they would not answer her.the electronic department sucks its may 10,at started calling at 730 its 810 now.not shopping there anymore..”

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Posted 7 years ago

“Walmart.com is bogus don't believe it when they say same day delivery to your local store. I purchased a bike for my daughter they said I would have the bike is the same day and I did not they didn't call me or email me to tell me that my purchase was not going to be delivered the same day as promised then three days later they canceled my order and they neglected to tell me that the bike I actually want it was only 12 miles away at another Store which had 20 of the same bikes in stock bad business and when I confronted them about it they didn't give a damn so Walmart go to f'ing hell”

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Posted 7 years ago

“We normally cash my husbands checks at our local walmart in pace, fl no problem. We were in pensacola, fl so decided to cash it there instead. It was the walmart on hwy 29. Not only were they not able to cash his check. They could not give a reason why not. They didnt try to find any solution or even call a CSM manager who might have been able to help. They just ran it once said thats strange we cant cash this maybe try at the money center with a very obvious attitude. We will not be back.”

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Posted 7 years ago

“Their stores are absolutely filthy. Extremely poor quality merchandise all the way around. Their employees are ignorant. Target is far superior.”

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Posted 7 years ago

“I ordered an xbox one controller from them and it said it would get to my house on January 3rd of 2018 and it got shipped to the wrong STATE and they cant do anything about it”

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Posted 7 years ago

“My order wasnt delivered for Christmas”

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Posted 7 years ago

“They shipped something completely bizarre. Clearly not anything I even looked at. They did not include a recite, so I was unable to return it at a store like they say because I didn't have a recite. Well I tried to suggest that they probably switched orders in boxes. They basically called me a liar. I paid $51.00 for what I wanted and didn't get. They would not let me return what arrived at the store. I sold in less than one day on Craigslist and quickly ordered what I wanted for only $2.00 more on Amazon. Thanks Walmart for a fast $750 just for being idiots.”

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Posted 7 years ago

Walmart is rated 1.9 based on 1,106 reviews