Walmart Reviews

Name: Walmart
Rating: 1.94

1.9 Rating 1,123 Reviews

22 %

of reviewers recommend Walmart

Company Reviews

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Metrics

1.9

Based on 1,123 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Walmart 5 star review on 24th August 2025

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Walmart 1 star review on 10th March 2025

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118

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Walmart on 53 Elmore. The tire department broke the lug nut on my tire and tried to blame my mechanic. My mechanic just put brakes, struts and shocks on my car yesterday. There is no way he would have broke a nut and left it broke without telling me. The young man lied, the customer service is less than ideal in the tire department”

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Posted 7 years ago

“Could not find matcha powdered tea even through it was advertised online with Walmart. I even asked several employees and was told I may have to order it online. This is not the first time I have had trouble finding common products at Walmart.!”

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Posted 7 years ago

“My free 2 day shipping is now a : we don't know what happen and we don't know where your item is. it was supposed to be delivered to a store near me and no one seems to know anything but simply wait 24 more hours and see. Shopped 5 years with Amazon Prime and never had this problem.”

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Posted 7 years ago

“what can I say they run their business like a circus. They send out teaser email suggesting you shop and use a promo code to receive 10 percent off since they "miss you but the promo codes never work. They don't have to try very hard to be the worst shopping experience ever in store an online”

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Posted 7 years ago

“called Copiague store three times and they answer and hang up,called the operater they would not answer her.the electronic department sucks its may 10,at started calling at 730 its 810 now.not shopping there anymore..”

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Posted 7 years ago

“Walmart.com is bogus don't believe it when they say same day delivery to your local store. I purchased a bike for my daughter they said I would have the bike is the same day and I did not they didn't call me or email me to tell me that my purchase was not going to be delivered the same day as promised then three days later they canceled my order and they neglected to tell me that the bike I actually want it was only 12 miles away at another Store which had 20 of the same bikes in stock bad business and when I confronted them about it they didn't give a damn so Walmart go to f'ing hell”

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Posted 7 years ago

“We normally cash my husbands checks at our local walmart in pace, fl no problem. We were in pensacola, fl so decided to cash it there instead. It was the walmart on hwy 29. Not only were they not able to cash his check. They could not give a reason why not. They didnt try to find any solution or even call a CSM manager who might have been able to help. They just ran it once said thats strange we cant cash this maybe try at the money center with a very obvious attitude. We will not be back.”

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Posted 7 years ago

“Their stores are absolutely filthy. Extremely poor quality merchandise all the way around. Their employees are ignorant. Target is far superior.”

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Posted 7 years ago

“I ordered an xbox one controller from them and it said it would get to my house on January 3rd of 2018 and it got shipped to the wrong STATE and they cant do anything about it”

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Posted 8 years ago

“My order wasnt delivered for Christmas”

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Posted 8 years ago

“They shipped something completely bizarre. Clearly not anything I even looked at. They did not include a recite, so I was unable to return it at a store like they say because I didn't have a recite. Well I tried to suggest that they probably switched orders in boxes. They basically called me a liar. I paid $51.00 for what I wanted and didn't get. They would not let me return what arrived at the store. I sold in less than one day on Craigslist and quickly ordered what I wanted for only $2.00 more on Amazon. Thanks Walmart for a fast $750 just for being idiots.”

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Posted 8 years ago

Walmart is rated 1.9 based on 1,123 reviews