Walmart Reviews

Name: Walmart
Rating: 1.94

1.9 Rating 1,128 Reviews

22 %

of reviewers recommend Walmart

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1.9

Based on 1,128 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

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Walmart 1 star review on 14th April 2026

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Walmart is a horrible company. They never have anyone educated enough to answer questions. I have to ring up my own items. Then when I leave someone wants to see my receipt. Like shouldn’t they have been worried about theft before they asked the customers to check themselves out. I’m not letting them go thru my bags after they didn’t in any way help me purchase them. Then I see 5 employees in front on my way out with their arms folded like they can’t even spell their own names. I guess they aren’t making as much profit if they actually have to pay people to work. It’s ridiculous and I will find anywhere else to shop. It’s not worth it.”

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Posted 6 years ago

“Walmart is no longer a respectable place to do business as it was when Sam was alive. I am only assuming that his kids are greedy a d do ot give a darn about respect... That is Called "GreenBack Greed!" I hit WM on my way home, about 12 miles away from home. A few small items, I pay and grab the plastic bag... The Mrs. made dinner and she needed sauce. I arrive after a long day and the sauce is no where to be found... I go to the store some 4 miles past the house and the manager of another culture tells me do to their inventory ways, I have to go back to the other store... after all the time where the original store did not answer the phone (maybe no employees speak English on Sunday's Grave Yard Shift. I call the store near by and am put on hold... after 5 approximately, I take my cell with me of course and after arrival, stand in line, wait for manager, I am still on Hold. The manager, who surprisingly speaks somewhat understandable english... I tell him the circumstances, show him the receipt... He tells me due to seperate inventory records, I must return to the original location... lol after all of these years¿? AS OF THIS DAY, I NO LONGER BUY MOBILE 1, NO LONGER GET MY OIL CHANGED, TIRES OR WHAT HAVE YOU. I ALSO GIVE UP MY RIGHT TO USE SAM'S, FOR FREE THROUGH MY EMPLOYER. """COSTCO""" FOR NO COST. As of tomorrow, I will be an Executive Customer at Costco, where as I will earn kickbacks with the volume of my purchases... THINK ABOUT IT, HAVE YOU NOTICED ANY DEMEANING WAYS THAT THE CORPORATION If Only Sam Knew, he'D do somersaults in his grave@”

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Posted 6 years ago

“first of all, when I go to my account to check on orders or to return something, it doesn't have a record of my purchases. Secondly, I recently bought a hanging clothes protector and it broke shortly after hanging things in it. It was not over filled with clothes, it's just not make well at all. Disappointed.”

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Posted 6 years ago

“Unprofessional!”

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Posted 6 years ago

“I will never order anything online anything from WallMart again. Did not receive the merchandise and it took me months to get my money back. Spent hours on the phone with WallMart. They lied and lied again that my refund was coming, but nothing.”

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Posted 6 years ago

“I have been to Walmart the last 2 months and all i find is empty shelves.. The same shelves.It doesn't matter whether it is during the week or the weekend. It's the same thing.I live in Forest City ,Pa. I shop at the Dickson City,Pa store. It is going to the dogs and I won't be shopping there much anymore. If you don't have product you can't buy.I have been doing some of my shopping at at other stores.If they don't get it together soon I and a lot of other customers will be going elsewhere sorry to say.Thank you for listening.”

Helpful Report

Posted 6 years ago

“We ordered a Halloween costume for my ten-year-old son from walmart.com and were promised delivery the day before Halloween. About 36 hours before Halloween, we got an email that said they canceled our order. After 30 minutes chatting with Walmart customer service, their best solution was to process a refund... Which had already been done... And then send the complaint on to the vendor. I will never order from them again.”

Helpful Report

Posted 6 years ago

“Two months ago an Onn tablet was purchased at Walmart. Onn tablets are a Walmart product. A couple of weeks ago the battery stopped charging; and when it's plugged into the charger it say's it's overheating. Went back to the Walmart it was purchased at in Fredericksburg, VA, Central Park Shopping Center to return it. I was literally standing right in front of the sign, at customer service, that states that Walmart is happy to give a refund or exchange on any purchase with or without a receipt for 90 days. Guess what; this was 60 days and they would NOT take it back. I was told that on this tablet it's only a 15 day return policy, even if the darn thing stops working and the claim it has a year warranty. All we wanted was a store credit to purchase another brand of tablet. This should be very easy for them, since all they have to do is send the returned back to Onn as defective. Now they've lost a more lucrative sale and a whole family of customers! I already knew that Walmart does price gouging on some necessary items--(such as baby needs), and some times of the year--such as during a snowstorm. Now I realize, however, that they are Blatantly dishonest in Everything and can not be trusted for any purchases at all.”

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Posted 6 years ago

“The pharmacy at this store stinks. They never have the drug in stock. My doctor sent over an order yesterday morning. It's not 5:11pm the next day and I STILL cannot get my meds. Been without them since Saturday. I was told they were out of stock. Then I was told they would have them ready and I could pick it up after 4pm. I go there at 4:45pm and STILL not ready. How longs does it take to count pills into a bottle???? And it's like this with every prescription. Never ready the day it should be. You would think a pharmacy this big, would know how much stock to keep in their store. Worst customer service out there.”

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Posted 6 years ago

“Walmart has permanently lost me as a customer. Our local store MIGHT have 1-2 cashiers ( they will be the slowest cashiers) ,everyone else goes through a self checkout line. Does Walmart pay ME to check out and bag my purchases...no they don’t, did they lower prices when they did away with cashiers...no they didn’t.”

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Posted 6 years ago

“Wal-Mart's new campaign slogan is #SparkKindness??!!! You must be joking!! I just left a Wal-Mart on Atlantic Blvd. in Jacksonville, Florida, where I asked for a Carolines Cart for my husband, who is blind with dementia. The male manager said after their cart broke, they were told they didn't need one because it was "not required". He said all ADA required was ramps and a bathroom. So basically to heck with disabled or elderly customers. He suggested I use a motorized wheelchair. I said my 83 year old blind husband wouldn't fit on my lap. I went to Target, got hubby in a Caroline's cart and bought a load of groceries. Shame on Wal-Mart!! They lost a good customer, but more than that, I'm a member of a lot of Alzheimer's and dementia Facebook sites and organizations, and they will ALL hear about this by morning, as did our lical news station. #Wal-Martsparksdiscrimination”

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Posted 6 years ago

“It took some time before I was willing to spend the money on a 65" TV. We bought the LG Nano it arrived and my the delivery man told my wife the torn box was ok because the packaging and the TV was in another box inside which she could see through the ripped corner on the outer box. Needless to say we are getting no help, $100 off kr call LG ti have it replaced. Things only got worst when calling LG, they want to inspected and if approved it could take weeks. Nothing but regret that I even purchased the TV. Costco opening soon maybe time to change where I shop if this is customer service.”

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Posted 6 years ago

“While leaving the Kingman, AZ store about 3:30 on September 27, the exit was blocked by three shopping carts having what they had just purchased scrutinized by by a Walmart employee waving her proof of purchase tool like it were a Glock 40. When it finally became our turn she informed my wife and I, I'm 71 by the way, that we had not paid for the slim fast that was in our cart. After I scanned the receipt of $277.66 and not knowing how Walmart abbreviates the purchases made, she took the slim fast from our cart and we left. Once outside, I was able to locate the slim fast by the price on the receipt. The receipt showed SFRTDCAPPU8, Who would have guessed? Once back inside I located this woman still holding the slim fast as if it were some kind of trophy. I Don't think anyone wants to be treated in this manner. The Walmart employee should have looked at the receipt, they should be able to recognize their store codes, not the shopper. I feel this woman had an obligation to check other means to verify the purchase. We'll be shopping at Safeway from now on.”

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Posted 6 years ago

“They are always changing products about the time you get used to it they change, all the stores do it pure ridiculous.”

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Posted 6 years ago

“I went to Walmart on Beach Blvd for a glucose meter battery at the jewelry counter. I ask a lady from the scan your items lane to page the jewelry personnel. Vivian, "stated she was at lunch and to come back at 2:00 PM." I told the lady at the scan lane what Vivian said to me and how rude she was. I asked for a manager and I was told to go to the customer service desk. The lady from the scan lane helped me find the battery I needed. I asked for the manager at the front entrance. I explained to the manager how rude Vivian was and she lacked customer service. This compliant is for Vivian, the jewelry counter manager. Vivian is a short woman with gray long hair. Thank you.”

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Posted 6 years ago

“People get shot at Walmart, so Walmart's response is to not allow it's law abiding shoppers to defend themselves? That is insane. Gun free zones are almost always where these crimes take place. I'm done shopping at Walmart.”

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Posted 6 years ago

“Walmart should be ashamed of the wall they treat ppl tonight I got treated like complete and total trash got no fair resolution to my problem and got treated like even more trash by managers put on hold for ridiculous amounts of time and told the managers bosses dnt talk to customers well sense everyone at walmart are royal and dnt want to be bothered with the customers that pretty much pay their salaries then I can't say I will ever return to a Sam's Club or Wal-Mart ever again and they dnt need my money either mayb if society ever gets tired of being treated like trash then they as well will stop shopping here too and force this crappy company out of bussiness and mayb one that dose care will come and replace this disaster of a company. Wal-Mart u dnt deserve ur customers and u dnt deserve to b in bussiness and u dnt deserve ur employee's either u dnt deserve anything but to go out of bussiness you better pray I dnt hit the lotto.”

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Posted 6 years ago

“I went to two Walmart stores in my area, could not find what I needed in either, the shelves were not stocked, I asked for assistance from a Walmart employee, and also asked why the shelves weren't stocked, she said it's because people mess them up, and she walked away. With that,I left everything else in the cart, left the store, found everything I needed on Amazon, purchased it through them, I will now give Amazon my business.”

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Posted 6 years ago

“Would give them a one star. Order something online, keep everything to take it back so they can tell you to find a box( it didn't come in one) so they can put a label on it to send it back. Defective item and I am out the money unless I want to spend more!”

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Posted 6 years ago

“Had the pleasure of going to walmart today mainly to purchase cat food & feeling like a criminal. From the new self check outs with not only cameras at checkout lane, but another large LCD with camera staring right at you & highlighting my face in a yellow box. I didnt remember signing a disclosure to be on tv. They are modeling their stores to make more money while they treat their customers like criminals. On top of all the camera security features, I also had to wait at the door for a worker to scan my receipt & my items, hence making for such a wonderful experience. Their prices in store do not match their online prices, & it looks as if they dont price match within their own company; had to wait for an override which almost didnt seem to happen. I have no future plans to go to walmart anymore or purchase from their stores because of the friendly & warm treatment.. and you wonder why people are resorting to online shopping. Chewy, you have just gained a customer, while walmart has just lost one. Thank you, it was a pleasure doing business with you.. I've learned so much.”

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Posted 6 years ago

Walmart is rated 1.9 based on 1,128 reviews