Zazzle Reviews

Name: Zazzle
Rating: 4.58

4.6 Rating 8,442 Reviews

90 %

of reviewers recommend Zazzle

Company Reviews

Questions

Metrics

4.6

Based on 8,442 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

888-892-9953

Write Your review

Tell us how Zazzle made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Zazzle 5 star review on 16th February 2026

Patrice A Beppler

Zazzle 5 star review on 9th October 2025

Anonymous

Zazzle 5 star review on 6th September 2025

Ashley M.

Zazzle 5 star review on 29th August 2025

Haritini Prionas

262

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sign was dented when we received it.”

Helpful Report

Posted 3 years ago

“Ordered a license plate holder. Expected a sturdy bedazzled plate. Added a message on the plate. The p,s in the message were cut off. The metal used to make this plate was sooo crappy that you could actually bend the plate with minimal pressure! Never again will I use zazzle!”

Helpful Report

Posted 3 years ago

“Shipping price way too high. Delivery took too long. I do not recommend. R3.”

Helpful Report

Posted 3 years ago

“I ordered business cards on their web site. The site is "horribly misleading" and I found that out an hour after my order. Now the idiocy begins, I cannot cancel my order, the site says I do not exist....they never sent the email confirmation they claimed they would......did they get their money off my credit card......OH you bet.....within seconds. I have to get my C/C company to cancel and refuse the transaction........this took me over 2 HOURS TONIGHT.......THESE PEOPLE ARE A SCAM.........STAY AWAY C. Allen”

Helpful Report

Posted 3 years ago

“I spent hours making boards for a funeral, which were supposed be delivered the day before the funeral. On the delivery date, which they set and why I went with them, the site claimed they were "busy" making the order and there was a "delay" but still had the original delivery date. I called to determine what was going on only to get a person that had no answers other than it wasn't going to happen as planned. I couldn't even speak to another person. Saying your "sorry" but "it's not my fault" is meaningless, dismissive, and weak. You represent the company. It is your fault. Not a reliable company. Not able to speak to anyone in charge. Dismissive attitude with no regard as to why people would use the product. Now I'm left scrambling for a funeral that is tomorrow. Grief is difficult enough.”

Helpful Report

Posted 3 years ago

“The table number cards that we ordered clearly said they are " Elegant Gold Table Numbers". The actually so called Gold, was more like camouflage. It was broken and multi colored. It's too bad...these are for my sons wedding, and there isn't enough time to have them redone!”

Helpful Report

Posted 3 years ago

“Received my order with wrinkles that damaged the overall look.”

Helpful Report

Posted 3 years ago

“I ordered a personalised golf towel costing £20.61 (the item was very small) and together with the padded envelope it weighed 100 gms. I was then charged £13.79 ($16.89 US) in shipping costs! I’ll never use Zazzle again.”

Helpful Report

Posted 3 years ago

Helpful Report

Posted 3 years ago

“They sure did charge the card quickly but no products showed up and no customer service that help you. Stay away and use more trustable sites.”

Helpful Report

Posted 3 years ago

“The items ordered looked so much better in the picture. When I received it, they are cheap and plastic. Very disappointed.”

Helpful Report

Posted 3 years ago

“During checkout did not see shipping will ship in 2/3 weeks. Never again I needed my item for a party and I had to email just to find out it takes this long. Poor delivery”

Helpful Report

Posted 4 years ago

“I changed the wording BEFORE placing my order, but the order came with the original wording. The cards say “Jalane & Stephan” instead of “Steve & Jalane”. It seems as if the website was unable to delete the original wording and defaulted to it when I placed my order. Now I have “Save the Date” cards that are useless!”

Helpful Report

Posted 4 years ago

“I ordered memorial cards for my mother who had just passed away. The cards came with a 1/4” offset, that is to say if you cut out the cards the front was perfect and the back had 1/4” missing off the side. When I contacted them they said the problem was with my initial order. (Umm all you do is fill in the blanks and upload a photo, not sure how that was my fault). They said they who do an edit that I should use which I did. Please keep in mind that I’ve now paid for shippping twice which is almost $30! We’ll the cards came again today…with a 1/4” offset AGAIN! how can a company have zero quality control?? I’m in a hurry what excuse they’ll use this time seeing as it was their edit that I used. Please don’t order from here. I didn’t get the cards in time for the funeral and now I’m already out $30 in shipping with nothing to show for it.”

Helpful Report

Posted 4 years ago

“I ordered the memorial flag and the pictures were great. The issue I have with the flag is on their website they stated that, "Our garden flags are printed on 100% weatherproof polyester that won't fray or fade." It didn't last a year without it fading. When I contacted them they stated that it's normal for it to fade with it being in the sunlight. I then replied with the statement on their website that states it won't fade and they said they would inform their production team and offered a 50% discount off any item lol”

Helpful Report

Posted 4 years ago

“I placed an order for business cards with express delivery ($23 extra). Needed them ASAP. I logged onto my account the next day to check the order status and found out it was cancelled— no email or text notification whatsoever. I understand if something I put on the cards violated the company's guidelines. However, to not notify me, especially when I'm paying a high delivery fee for EXPRESS shipping (the maximum amount), is incredibly bad customer service and highly unprofessional. Shop for personalized items as well.”

Helpful Report

Posted 4 years ago

“The product that I ordered was very low quality. Had to throw it away.”

Helpful Report

Posted 4 years ago

“The photos for my sons thank you cards were taken professionally and looked fine on the preview when I made them. When I got the thank yous I was very disappointed because the photos all came out so grainy. I looked into returning them but it seemed like such an ordeal and you have to pay for your own shipping to send it back so unfortunately I had to use the ones I had.”

Helpful Report

Posted 4 years ago

“I wouldn’t even give Zazzle a 1 star but zero stars wasn’t available. When I printed the invites for my baby shower they had no issue printing them even though it was a purchased template. When I went to print the thank you cards for the baby shower they cancelled my order with a horrible excuse. They printed my baby shower invites which were also Pooh and not offered by them but when I went to print my purchased template of Pooh for the thank you card they denied it. They had already taken the money from my bank account and are not willing to accommodate me in any way to make things right. I wouldn’t recommend Zazzle to my worst enemy. Avoid using at all costs because this company is a complete disappointment.”

Helpful Report

Posted 4 years ago

“Under impressed with the quality of name badge. I would look else where.”

Helpful Report

Posted 4 years ago

Zazzle is rated 4.6 based on 8,442 reviews