Zazzle Reviews

Name: Zazzle
Rating: 4.58

4.6 Rating 8,184 Reviews

90 %

of reviewers recommend Zazzle

Company Reviews

Questions

Metrics

4.6

Based on 8,184 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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888-892-9953

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Mia

Zazzle 5 star review on 16th February 2026

Patrice A Beppler

Zazzle 5 star review on 9th October 2025

Anonymous

Zazzle 5 star review on 6th September 2025

Ashley M.

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had everything designed for my wedding project. My fiancee spent countless hours designing the template and we were excited once we submitted the work. Zazzle canceled our order 4 days later saying there were possible copy-right images for our seating chart and seating table numbers. Called customer service immediately after and they said it had to do with our photos in the project. The customer service rep told us to remove the photos and reorder the project and everything should be fine. The very next day our order got canceled again because it is not in compliance with guidelines. This is now pushing close to our wedding date, and we don't have extra time to spare. We did what the customer service rep told us to fix the issue and now we're stuck with another issue without detailed explanation. Tried to call again immediately this morning, but the phone lines are conveniently down on the weekends. I assume this company just wants to corner us and force us to go with them for expedited shipping so they can make an extra buck. We'll pay for expedited shipping for another company elsewhere. This has been a nightmare for us, and I do not recommend this company.”

Helpful Report

Posted 3 years ago

“We were not happy with the quality of the napkin-had lines going through it and looked cheap.”

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Posted 3 years ago

“The picture I approved had the image centered however it is not centered at all on the product that arrived. Very disappointed.”

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Posted 3 years ago

“Ordered a number of large tissue images and they are beautiful and durable. Some had fold creases down the middle that I will hopefully be able to resolve easily. The price for the images are the best I've ever seen.”

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Posted 3 years ago

“over charged for shipping sent worthless item and wont return any emails or condenser a refund”

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Posted 3 years ago

“Cheap looking. Just made with an average printer. I was expecting a professional job considering how expensive the labels were”

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Posted 3 years ago

“We used Zazzle to order stationary for a wedding because we liked the design. The first order went fine (save the date cards). However for the following two orders (invitations and menus) they sent the wrong card both times, and both times the replacements they sent were also the wrong card. In the first two cases we ordered white linen card and the third we ordered white matte card, but we were sent: 1. White linen card 2. White matte card 3. Cream linen card 4. Grey matte card 5. Green/grey matte card They only sent us the right card 1/5 times. That’s a shockingly bad success rate and a terrible waste of resources. None of our stationary matched and now we don’t have the right menus for our wedding. It’s not going to ruin the day but it’s absurd that a printing company can’t select the right card to print on. I can’t emphasise enough how much you should avoid this company if it’s important to you that your stationary matches.”

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Posted 3 years ago

“I wish someone had caught that I did my design completely upside down. They look so weird and sloppy.”

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Posted 3 years ago

“Tried to make a custom t-shirt as a birthday for my wife with a still photo that I took from a screen of my TV. They refused to proceed because their "censors" decided that this is a copyrighted Star Trek content. My photo does not say Star Trek anywhere, it is just a quote. Ridiculous inference based on nothing. Never intended to sell it to anyone. AVOID THESE OVERZEALOUS CENSORS, there are many other companies where you can print your photos without being judged and denied permissions.”

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Posted 3 years ago

“The products were not clear image and wording a little blurry.”

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Posted 3 years ago

“The numbers on the clock are very difficult to see on the black sections of the clock. I had to buy silver number stickers.”

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Posted 3 years ago

“Horrible and in a professional service. They think they charge too low of a price they cancel the item and they give you an unreasonable reason that’s why they cancel the item. The head cartoon character for children and they were like this is not approved when basically a picture I took from Google and they were complaining about it it was for a gift for a child and they canceled without even notifying me which was very bad and a professional not recommended purchase anything from them horrible service.”

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Posted 3 years ago

“I feel cheated. I spent £16.80 (£13.44 with discount code) on a self designed tote bag. Then charged £7.05 for delivery. It is worse than a £0.10p Tesco Tote bag! It is wafer thin - almost see through. Delivery took longer than quoted!”

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Posted 3 years ago

“Poster was 8x10 very disappointing!”

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Posted 3 years ago

“Sign was dented when we received it.”

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Posted 3 years ago

“Ordered a license plate holder. Expected a sturdy bedazzled plate. Added a message on the plate. The p,s in the message were cut off. The metal used to make this plate was sooo crappy that you could actually bend the plate with minimal pressure! Never again will I use zazzle!”

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Posted 3 years ago

“Shipping price way too high. Delivery took too long. I do not recommend. R3.”

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Posted 3 years ago

“I ordered business cards on their web site. The site is "horribly misleading" and I found that out an hour after my order. Now the idiocy begins, I cannot cancel my order, the site says I do not exist....they never sent the email confirmation they claimed they would......did they get their money off my credit card......OH you bet.....within seconds. I have to get my C/C company to cancel and refuse the transaction........this took me over 2 HOURS TONIGHT.......THESE PEOPLE ARE A SCAM.........STAY AWAY C. Allen”

Helpful Report

Posted 3 years ago

“I spent hours making boards for a funeral, which were supposed be delivered the day before the funeral. On the delivery date, which they set and why I went with them, the site claimed they were "busy" making the order and there was a "delay" but still had the original delivery date. I called to determine what was going on only to get a person that had no answers other than it wasn't going to happen as planned. I couldn't even speak to another person. Saying your "sorry" but "it's not my fault" is meaningless, dismissive, and weak. You represent the company. It is your fault. Not a reliable company. Not able to speak to anyone in charge. Dismissive attitude with no regard as to why people would use the product. Now I'm left scrambling for a funeral that is tomorrow. Grief is difficult enough.”

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Posted 3 years ago

“The table number cards that we ordered clearly said they are " Elegant Gold Table Numbers". The actually so called Gold, was more like camouflage. It was broken and multi colored. It's too bad...these are for my sons wedding, and there isn't enough time to have them redone!”

Helpful Report

Posted 3 years ago

Zazzle is rated 4.6 based on 8,184 reviews