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999inks Reviews

4.4 Rating 999 Reviews
85 %
of reviewers recommend 999inks
4.4
Based on 999 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read 999inks Reviews
Visit Website

Email:

info@999inks.co.uk

Location:

70-72 Victoria Road,
Ruislip Manor,
London
London Borough of Hillingdon
HA4 0AH

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Anonymous
Anonymous  // 01/01/2019
Have used 999 inks in the past, no problems, but for some reason this time I can't get the cartridge to work!!
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Posted 1 week ago
As I already told you I did NOT receive my order and I am very disappointed.
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Posted 1 week ago
I will not order ink from 999 ink, while DPD are involved. If they dont steal the package, they fail to deliver.
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Posted 1 week ago
Terrible customer services. I was sent ink cartridges that didn't work, then I was only offered credit to a 999inks account rather than a refund, and was told I had to buy the originals which were wayyyy over priced compared to originals that could be purchased elsewhere. Interesting tactic for a company who states they guarantee compatibility or your money back. Laborious communication via email asking me to send all sort and jump through hoops for what turned out to be no help whatsoever. Will not be using them again. 0/5
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Posted 3 weeks ago
Dear Emily, Thank you for your feedback. We genuinely apologize for the frustration you've experienced with the ink cartridges. We understand that receiving incompatible products can be disappointing. However, our records indicate that the incorrect type of cartridges was ordered, and as per our policy, we cannot take responsibility for opened items. We offered store credit as a goodwill gesture to assist you in finding a suitable replacement. Since the same incorrect item was ordered again, we are happy to facilitate the return process and issue a refund. Thank you for your understanding. Kind regards, Team 999inks
Posted 2 weeks ago
Disappointing service, as two orders now seem to have been forgotten until I contacted the company after more than a week. Delivery then was the next day. No apology received. Considering using another company next time.
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Posted 1 month ago
This is not original HP ink as was displayed on the photo on the website. The printer will not accept these cartidges. Very bad service. Please contact me to rectify.
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Posted 1 month ago
Dear Christopher, Thank you for your feedback. We apologize for any confusion this may have caused. We would like to clarify that there are two types of cartridges available in the market: original HP cartridges and compatible cartridges. Our website clearly distinguishes between the two types by using their respective names and different displays for each. Compatible cartridges are shown with just the image of the product, whereas original HP cartridges are displayed in their branded packaging on the website. This distinction is designed to make it easy for customers to differentiate between the two. We understand that our agent has already reached out to you and is working to resolve your issue promptly. We appreciate your patience as we address this matter. Thank you! Best regards, 999inks Support Team
Posted 1 month ago
Your ink cartridges don't work Ink is not good quality
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Posted 1 month ago
I was sent the wrong product, and had difficulty contacting them to resolve the issue. I shallnot be using 999 again!
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Posted 2 months ago
Not received yet
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Posted 2 months ago
totally useless I was unable to use them as they were incompatable with my printer.
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Posted 2 months ago
Firstly, I didn't order these as I wanted the hp inks I usually have, but I'll obviously try them when I need to replace the inks presently in use. The ones I've bought from you, therefore, are not in current use, so I cannot comment on them, but I shall be interested to know if they fit my printer, if the quality is good and how long they last. I can't therefore grade them accurately so I'll give them one star.
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Posted 2 months ago
the inc has not been dliverd yet and too day is the 27 .o4. 25 hope it comes soon it still has not come to day is the 28.04.25 hope it comes soon as i need to print some things of soon where is the I have not seen it mi
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Posted 2 months ago
you are asking for a review on item i am still waiting for was ordered on the 17th today is the 23rd still no order
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Posted 2 months ago
The inks I have purchased will not work with my HP printer. I feel I was mislead by your advertising and I would like to send them back and get a refund
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Posted 3 months ago
We still haven’t got our ink!
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Posted 3 months ago
Horrendous service- ordered 06/03/25 17/03/25 still no cartridge, still waiting! And not answering on live chat or email
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Posted 4 months ago
Three phone calls and eventually 8 days later my order arrived very poor nobody returns call and to top it all my printer would not recognise the cartridges
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Posted 4 months ago
CAN NOT RATE SOMETHING I HAVE NOT RECIEVED.
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Posted 4 months ago
Cartridge was never delivered. Never mind. It was a meagre amount. I ordered from a different supplier
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Posted 4 months ago
I am very disappoint due to the fact I have still not received my order
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Posted 4 months ago
999inks is rated 4.4 based on 999 reviews