American Candy Co Reviews

Name: American Candy Co
Address: 179A Oxford Road, Reading, Reading
Rating: 2.57

2.6 Rating 526 Reviews

33 %

of reviewers recommend American Candy Co

Company Reviews

Questions

Metrics

2.6

Based on 526 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5

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Phone:

Email:

support@americancandyco.co.uk

Location:

179A Oxford Road,
Reading
Reading
RG1 7UZ

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American Candy Co 3 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

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“Pay all that money for tastes of home only to get some items so damaged you can’t or dare use, then to reach out to American Candy Co and be ignored no response after 2 emails! Buyer beware!”

Helpful Report

Posted 9 months ago

“Ordered a bottle of a&w and got sent a can, when I tried to resolve this issue by emailing the company I had one email back saying they’d look into it however I’ve not heard anything else since”

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Posted 9 months ago

“I havnt not received my full order I have made two attempts of emails with no reply”

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Posted 9 months ago

“No communication”

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Posted 9 months ago

“Was missing two drinks and emailed them but got no response”

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Posted 9 months ago

“My product only part arrived, emailed customer service and got no response”

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Posted 9 months ago

“I love everything that I purchase from the store and my kids love it to. Will always shop here .”

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Posted 9 months ago

“My order never arrived and despite offering a refund I’m yet to receive it. Do not order from these cowboys.”

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Posted 9 months ago

“Some of the items were out of date in my mystery box and half the box was filled with paper. Extremely disappointed won’t ever be ordering from this website again.”

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Posted 9 months ago

“Hi, just received my order of 3x Pancake mix. The Best before date on it is too short , its saying Sep1924 . If its Sep24 then its only about 2 months. I am not happy to have 3 boxes with such a shirt best before date ad no wayI will be able to use even 1 whole box in such a short time as we r not a restaurant. Let me know how I can return 2 boxes and . I am happy to have 2 with a long expiry date . Look fwd to your reply soon.”

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Posted 9 months ago

“Poor communication, missing item from order and no response to my email”

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Posted 9 months ago

“I was very happy with the product that I bought thank you”

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Posted 9 months ago

“I ordered three specific flavours of Monster and received 3 completely different ones. I bought them for my brother who is a collector so it was a waste of time. I wrote a complaint email with photographic proof but it was ignored.”

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Posted 9 months ago

“Do not buy from here”

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Posted 9 months ago

“One of my items was missing from my order.”

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Posted 9 months ago

“I've contacted their customer service department 3 times now about a product that didn't arrive. It's been 2 weeks and still no response.”

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Posted 9 months ago

“I didn’t get my item that I paid for I’ve been trying to contact American candy and no reply be careful using this site!”

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Posted 9 months ago

“My goods did not arrive and I have had no communication back after sending 3 emails.”

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Posted 9 months ago

“Their always out of things they advertise and it take over 2weeks to get anything.”

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Posted 9 months ago

“I am a American living out here and I always try and go to you guys for some home comforts mainly for my son.. I want him to try things that I had growing up .. your company is great for an American living in England!!”

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Posted 9 months ago

American Candy Co is rated 2.6 based on 526 reviews