American Candy Co Reviews

Name: American Candy Co
Address: 179A Oxford Road, Reading, Reading
Rating: 2.52

2.5 Rating 548 Reviews

32 %

of reviewers recommend American Candy Co

Company Reviews

Questions

Metrics

2.5

Based on 548 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5

Visit Website

Phone:

Email:

support@americancandyco.co.uk

Location:

179A Oxford Road,
Reading
Reading
RG1 7UZ

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American Candy Co 1 star review on 31st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this website. Really easy to navigate and has loads of things I miss from my time in America. Fast service and great products.”

Helpful Report

Posted 1 year ago

“Had mostly everything I was looking for so will order again if they have stock. There were some items that I was looking for that they didn’t have so they are ordering direct from the US for me. Thanks again.”

Helpful Report

Posted 1 year ago

Hello Lesley, Thank you for your review. Kind regards American Candy Co.

Posted 1 year ago

“Really happy with my order. Have made more orders than I’d like to admit with American Candy Co and they’ve always been faultless. They’re very quick to reply to emails and people on the phone are friendly.”

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Posted 1 year ago

Hello, Thank you for your review and we look forward to your future orders! Kind regards American Candy Co.

Posted 1 year ago

“Great experience ordering from here. My whole family loves A&W Root Beer and these guys are my go to. Reasonably priced and quick delivery. Have recommended to my friend and family. Thanks!”

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Posted 1 year ago

Hello Honey, Thank you for your review. Kind regards American Candy Co.

Posted 1 year ago

“Nobody else had the items I wanted in stock and American Candy Co got them to me within a few days and several days earlier than their own estimate. All items were as described and good quality.”

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Posted 1 year ago

Hello Richard, Thank you for your review. Kind regards American Candy Co.

Posted 1 year ago

“Great company with great products. Fast delivery and everything was packed well. Good job!”

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Posted 1 year ago

“Give them a chance! Placed my order on 21st Feb and received it 23rd Feb so extremely quick for standard shipping. My order contained glass bottles of Maple Cola and they were very well wrapped and protected to ensure safe arrival. I have seen a few reviews complaining about delivery times but the site is transparent and display a banner on their homepage advising on current dispatch times. Mine took 2 days so nothing to complain about! Compared to a lot of American sites, I found this to have the best range and fairly priced. I would say give them a go, you won’t be disappointed.”

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Posted 1 year ago

Hello Sulaiman, Thank you for your review. Kind regards American Candy Co.

Posted 1 year ago

“Great selection and prices. I’m mostly interested their cereals, pop tarts and candy so their website is a great one stop shop for all my goodies. They have quite a few exclusive items that you can’t find from other suppliers so it’s nice to try someone new once in a while. Shipping was good and well packed. Would order again and recommend to others.”

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Posted 1 year ago

Hello Stephen, Thank you for your review. Kind regards American Candy Co.

Posted 1 year ago

“Really happy with my order. Received my items quickly and all with long dates. Would recommend.”

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Posted 1 year ago

Hello Tony, Thank you for your review and it's great to hear you were happy with everything. Kind regards American Candy Co.

Posted 1 year ago

“1st time ordering I had no issues second time I have not received my order and no communication after emailing! Still not received my items and no communication to send me a refund or send items paid for!!”

Helpful Report

Posted 1 year ago

Hello Martin, Thank you for your review. I have looked into this and can see we dispatched your order via Royal Mail under tracking number GG630199241GB. As per the tracking page, your parcel was delivered on 16-02-2024 at 12:44PM. You can see the attached proof of delivery showing acceptance of parcel. We have emailed you with this information following your enquiry. Kind regards American Candy Co.

Posted 1 year ago

“I am pleased with this company, they have what i need and their web site is nice, thank you for the service and its great”

Helpful Report

Posted 1 year ago

“Brilliant. Have been searching for Welch’s grape jelly everywhere and finally found somewhere that does it at a reasonable price. Had some questions about expiry dates so have them a call and the guy on the phone was very polite and patient. Order arrived very quickly so will definitely order again.”

Helpful Report

Posted 1 year ago

Hello Richard, Thank you for your review and it's great to hear you found what you were looking for! Best regards American Candy Co.

Posted 1 year ago

“The Web site could be improved greatly by including better contact details such as an address. I was not confident because of this, so paid by Paypal just in case. But it all worked well for me, will buy again if they have what I need.”

Helpful Report

Posted 1 year ago

Hello Ronald, Thank you for your review and I'm glad to hear you were happy with your items. Your feedback has been noted so our website now includes the warehouse address and contact number so future customers have more confidence when ordering from us. Best regards The American Candy Co Team.

Posted 1 year ago

“Happy with my order and items received. All had plenty of date and arrived in good condition. Would recommend.”

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Posted 1 year ago

Hello Susan, Thank you for your review. Best regards American Candy Co.

Posted 1 year ago

“Happy with my order”

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Posted 1 year ago

Hello, Thank you for your review. Best regards American Candy Co.

Posted 1 year ago

“Love this site. I have tried numerous other American companies but these guys are the best. My husband and I order regularly and have never been let down by American Candy Co. Keep up the good work!”

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Posted 1 year ago

Hello Francesca, Thank you for your review. Kind regards American Candy Co.

Posted 1 year ago

“Super happy with my order. Great customer service especially Becca who is always quick to respond. They have some of the best range I’ve seen online. Highly recommend.”

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Posted 1 year ago

Hello Manjeet, Thank you for your review. Best regards American Candy Co.

Posted 1 year ago

“Fast delivery and received all my items. Emailed them and got a really quick reply as needed to change my delivery address. Thanks again.”

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Posted 1 year ago

“Great service. Ordered on Monday and received my order by Wednesday. Really happy and wouldn't go anywhere else!”

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Posted 1 year ago

“Ordered 5 bags of sweets, waited 14 days for delivery, only 2 supplied. Unresponsive to emails with no contact number to call. Now having to raise a section 75 claim with card issuer”

Helpful Report

Posted 1 year ago

American Candy Co is rated 2.5 based on 548 reviews