Beatsons Building Supplies Ltd Reviews

Name: Beatsons Building Supplies Ltd
Address: The Whins, Whins Road, Alloa, Clackmannanshire
Rating: 4.67

4.7 Rating 236 Reviews

90 %

of reviewers recommend Beatsons Building Supplies Ltd

4.7

Based on 236 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Beatsons Building Supplies Ltd 5 star review on 30th May 2025

Anonymous

Anonymous // 01/01/2019

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“We normally buy all our timber from beatsons in alloa and have never had a problem but our last two orders the wood was so badly worped we were unable to use it 16th Jan web97914 plywood 22nd November 606103 part numbers tim1270p /tim1920p. 5.10mt and 16.20mt we did phone the branch and complain and were told someone would phone us back but as yet we have not had any contact from them We buy a lot of sleepers .posts .decking .post create.rails from them and have never had an issue until now .our customers also buy wood directly from them when we tell them what the need for us to do work they require .prior to now we have always recommended beatsons to our customers (.but if this is how they deal with complaints we will take out business elsewhere and recommend our customers do the same )”

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Posted 4 months ago

“Excellent quick service.”

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Posted 4 months ago

“Excellent product choice and service at reasonable prices.”

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Posted 4 months ago

“I ordered some competitively priced gutter brackets off the website and they arrived promptly. It was a huge box with just 4 brackets rattling around inside and the box was very beaten up on arrival but the contents were still inside and undamaged.”

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Posted 4 months ago

“Unfortunately, we are still awaiting to receive our purchase from the 6th January.”

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Posted 4 months ago

Hi Jane, Thanks for your feedback. Have you called/emailed to make us aware of this? as this is the first we are hearing of this I'm afraid. I have spoken to Azpects as this went direct from their warehouse, Delivery was attempted and then left at your local Parcelforce depot. Delivery has been rescheduled for tomorrow. Apologies for the delay and hope you choose to shop with us in the future. Regards, Iain

Posted 4 months ago

“From ordering to delivery I was kept informed. Delivery was exactly when stated.”

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Posted 4 months ago

“Product arrived damaged. Emailed. No reply.”

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Posted 4 months ago

Hi Matthew, I'm sorry to hear this has happened. Where did you email this to as we haven't received anything? The online email is beatsons.direct@beatsons.co.uk. If you can pass across more information, we can get this resolved for you. Thank you. Regards, Iain

Posted 4 months ago

“Great communication price and fast delivery, highly recommended”

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Posted 4 months ago

“Despite business closure over Christmas and the New Year, my order was attended to immediately upon re-opening. Delivery was prompt and I was kept informed. Excellent service.”

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Posted 4 months ago

“Really pleased with the service from Beatson's. Good price so I ordered a pack of paving on Monday and it was delivered on Thursday so could start the job at the weekend. Good notification of my order processing at each stage and of actual delivery date. Thank you.”

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Posted 4 months ago

“Easy online order delivered next day.delivery driver super helpful 5 stars”

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Posted 4 months ago

“Order was not delivered at the same time had to wait four days for rest to be sent by royal mail I could have got it quicker myself online”

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Posted 5 months ago

Hi David, Thank you for your review & feedback. The Eliza Tinsley hinges do state on them 5-7 working days for delivery as they are not stocked in the branches and have to be ordered in. This was sent out within 4 working days and was delivered on the 5th working day. Thanks again for your feedback and hope you shop with us again when purchasing materials.

Posted 5 months ago

“got delivered quickly and was put in my garden where I needed it”

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Posted 5 months ago

Hi Michael, Thank you so much for your feedback, it's greatly appreciated.

Posted 5 months ago

“Very helpful and excellent delivery”

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Posted 5 months ago

Hi Michael, Thank you so much for your feedback, it's greatly appreciated.

Posted 5 months ago

“The driver was excellent in such windy conditions”

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Posted 5 months ago

Hi John, Thank you so much for your feedback, it's greatly appreciated. I shall pass this along to the Alloa branch. Thanks again for your feedback and hope you continue to shop at Beatsons.

Posted 5 months ago

“I always receive exceptional service and prompt deliveries”

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Posted 5 months ago

Hi Allen, Thank you so much for your feedback, it's greatly appreciated. I shall pass on your kind comments to the Dunfermline branch. Thanks again for your feedback and hope you continue to shop with us.

Posted 5 months ago

Beatsons Building Supplies Ltd is rated 4.7 based on 236 reviews