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Beatsons Building Supplies Ltd Reviews

4.7 Rating 235 Reviews
90 %
of reviewers recommend Beatsons Building Supplies Ltd
4.7
Based on 235 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Beatsons Building Supplies Ltd Reviews
This was the first time I have ever ordered wood from anyone and Brandonโ€™s made it so easy unfortunately l still had to fit it myself at 75 years old but thankyou simples !!
Beatsons Building Supplies Ltd 5 star review on 5th February 2025
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Posted 4 months ago
Order for garden fence (original destroyed in recent high winds) delivered within 2days of placing order. Order complete and if good quality. Amazing service From Beatson considering the high demand
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Posted 4 months ago
Very good delivery service and didn't wait long
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Posted 4 months ago
All the staff are very helpful and very willing to give good advice. Always a friendly welcome.
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Posted 4 months ago
Really pleased with the service! No hassles.
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Posted 4 months ago
Always delivered on time without any bother! Quick and friendly customer service staff that always help with every enquiry needed beatsons Dunfermline are hard to beat!
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Posted 4 months ago
I asked the driver if he could position the wooden poss in my back garden & the bags of post crete in the garage. He did all this with no complaints. This made a big difference to me.
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Posted 4 months ago
Very good service,and nice and friendly people working there
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Posted 4 months ago
Excellent service, delivery great and product
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Posted 4 months ago
I have used Brandonโ€™s building supplies on numerous occasions now, and I canโ€™t speak highly enough about them, the service when you call in an order is excellent very polite and knowledgeable people, delivery is very quick and on the day and time you are told, even when ordering online it is so easy to look for and get what you need Excellent builders merchants ๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘
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Posted 4 months ago
Very impressed by the speed of the delivery and also that you had available the cover in the right size - which seems to be fairly uncommon. It fits perfectly.
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Posted 4 months ago
Products and delivery was good but I was supposed to get the delivery on the Monday and had waited in for it. When it got to 4.00 in the afternoon I rang up to ask if it was still being delivered that day and was told it could come up to 5.00. It was finally delivered the next day at about 11.00 a.m. I think you could improve the communication as it was likely the driver knew he wouldn't complete the deliveries on the Monday. This is the second time this has happened
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Posted 4 months ago
ordering online really easy. staff onsite super helpful (even to those who don't really know what they want!). Won't sell you what you don't need. Email received to say goods would be delivered and they arrived when they said they would. Excellent quality as always.
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Posted 4 months ago
Excellent Driver, always very helpful and friendly. Carried my delivery in for me has I have a sore shoulder. Great asset to Beatsons - 10/10.
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Posted 4 months ago
Very pleased with Beatsons, helpful, polite & efficient staff. Swift delivery
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Posted 4 months ago
Excellent Service/Price/Delivery
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Posted 4 months ago
Very easy process. Great quality of stone. Easy process from start to finish. ๐Ÿ‘
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Posted 4 months ago
Bloody decent
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Posted 4 months ago
Delivery was great considering the really windy weather
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Posted 4 months ago
We normally buy all our timber from beatsons in alloa and have never had a problem but our last two orders the wood was so badly worped we were unable to use it 16th Jan web97914 plywood 22nd November 606103 part numbers tim1270p /tim1920p. 5.10mt and 16.20mt we did phone the branch and complain and were told someone would phone us back but as yet we have not had any contact from them We buy a lot of sleepers .posts .decking .post create.rails from them and have never had an issue until now .our customers also buy wood directly from them when we tell them what the need for us to do work they require .prior to now we have always recommended beatsons to our customers (.but if this is how they deal with complaints we will take out business elsewhere and recommend our customers do the same )
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Posted 4 months ago
Beatsons Building Supplies Ltd is rated 4.7 based on 235 reviews