Ben Simpson Furniture Ltd Reviews

Name: Ben Simpson Furniture Ltd
Address: Ben Simpson Furniture, Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick, Horsham, West Sussex
Rating: 4.89

4.9 Rating 1,622 Reviews

98 %

of reviewers recommend Ben Simpson Furniture Ltd

4.9

Based on 1,622 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ben Simpson Furniture Ltd:

We handcraft sustainable wooden Furniture & Shelving, while maintaining the highest levels of customer service at a fair honest price.

Visit Website

Phone:

01403823921

Email:

help@bensimpsonfurniture.com

Location:

Ben Simpson Furniture,
Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick,
Horsham
West Sussex
RH12 3UW

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Ben Simpson Furniture Ltd 3 star review on 27th May 2025

1161

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really nice product , customer service great and easy to get hold of when you have a question.”

Helpful Report

Posted 4 years ago

“Ordered some more brackets-builder requested one more bracket in the middle of 2 shelves as we had ordered long shelves & we planned to put some heavy items on them. Brackets were easy to order, arrived promptly (earlier than stated!) and were well packed. Will definitely use Ben Simpson again.”

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Posted 4 years ago

“Good quality product, fast and efficient service.”

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Posted 4 years ago

“I ordered 7 shelves and brackets for my hair salon. They are amazing and so many people have commented on them. They finish my salon off nicely. They are good quality and come finished ready to put up. They aren’t the cheapest but you get what you pay for. I ordered on a Thursday and they arrived 2 days later. This is an amazing company and will recommend them to everyone.”

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Posted 4 years ago

“Very pleased with the shelf and fast delivery time”

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Posted 4 years ago

“quick delivery times, well packaged.”

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Posted 4 years ago

“Excellent product, great quality and appearance that matched precisely with the images on the website. Carefully packaged, it arrived quickly and with no marks. Useful fitting instructions also included”

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Posted 4 years ago

“Superb packaging. Great quality product. Really pleased.”

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Posted 4 years ago

“Recived on time,prompt delivery of gift. Informative e mails 're delivery and despatch.”

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Posted 4 years ago

“Despite some problems with my order this company should be held up as Captains of Customer Service. Responsive, empathetic and totally professional. I absolutely love my superb quality mantel shelf”

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Posted 4 years ago

“Received the shelf quickly, very well packed. Excellent looking shelf looks like real oak. Will defo be ordering some more in the futre”

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Posted 4 years ago

“Lovely shelves with solid well-made cast iron supports. Arrived within couple of days - well packed. Easy to fit - even came with extra screws and plugs just in case. Quality.”

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Posted 4 years ago

“Beautiful shelf, quick delivery - could not be better.”

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Posted 4 years ago

“Great company using sustainable wood.”

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Posted 4 years ago

“Very happy with everything! Service is fast and efficient, delivery without a hitch. And ,y shelves look fantastic in my kitchen. Everyone that sees them love them. I’ll be redecorating soon to make my kitchen look fantastic with my new shelves Thanks Ben Simpson”

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Posted 4 years ago

“Really pleased with the shelf, already up in the living room & looking great, good service & product !!”

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Posted 4 years ago

“Great shelves”

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Posted 4 years ago

“Really good, well made, great quality shelves with brackets. Fast and reliable delivery. Would most definitely recommend.”

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Posted 4 years ago

“Excellent customer service. Quality design and workmanship.”

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Posted 4 years ago

“very good service”

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Posted 4 years ago

Ben Simpson Furniture Ltd is rated 4.9 based on 1,622 reviews