Ben Simpson Furniture Ltd Reviews

Name: Ben Simpson Furniture Ltd
Address: Ben Simpson Furniture, Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick, Horsham, West Sussex
Rating: 4.90

4.9 Rating 1,621 Reviews

98 %

of reviewers recommend Ben Simpson Furniture Ltd

4.9

Based on 1,621 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ben Simpson Furniture Ltd:

We handcraft sustainable wooden Furniture & Shelving, while maintaining the highest levels of customer service at a fair honest price.

Visit Website

Phone:

01403823921

Email:

help@bensimpsonfurniture.com

Location:

Ben Simpson Furniture,
Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick,
Horsham
West Sussex
RH12 3UW

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Ben Simpson Furniture Ltd 5 star review on 6th May 2025

945

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once again a Great product.. well packaged & a prompt delivery.. very happy customer 😊”

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Posted 4 years ago

“Beautiful furniture, super quick delivery and a very helpful team - thank you for making my house looking amazing.”

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Posted 4 years ago

“Great quality shelf.”

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Posted 4 years ago

“Great quality & service,”

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Posted 4 years ago

“Great quality product, Quick delivery service, also emailed to enquire about something and had a really quick response. Very helpful.”

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Posted 4 years ago

“I had a small problem with one of their products and the customer service I received was first class. Nicole was prompt, personable and found a solution without any fuss. I would definitely use them again”

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Posted 4 years ago

“Easy to order, well packed, exactly as described and arrived within 3 working days of order. I would have awarded five stars if not for the issues listed below. 1) Shelves with inverted brackets could only be supplied in one depth due I assume to only having one size of inverted brackets. 2) I thought a little expensive for stained softwood but maybe I am out of touch with prices.”

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Posted 4 years ago

“The website was very clear and easy to order. Acknowledgement of the order was quick and I was kept informed about timescale, when the package had left and when it was to be delivered. The shelves and brackets are absolutely lovely, great craftsmanship and stained beautifully. Would recommend these shelves to anyone.”

Ben Simpson Furniture Ltd 5 star review on 27th January 2021

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Posted 4 years ago

“Very pleased with the shelf we have purchased excellent quality and excellent service”

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Posted 4 years ago

“Fast efficient delivery. Instructions provided with kit.good quality wood shelves & brackets. Not put 5 stars as I think they are a bit overpriced but otherwise cant fault the company!”

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Posted 4 years ago

“Quick delivery, excellent instructions, quality product, highly recommended company”

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Posted 4 years ago

“Having purchased a shelf previously from Ben Simpson, which I was very happy with, decided to get another one, the second one had a split all the way through it, I contacted Ben Simpson, and sent pictures of the split ,they said it was a natural part of the wood, which I’m sure it is , but i would of thought it would of been checked before sending it out to a customer, they did say I could return it for a replacement, but I felt the cost of returning such a heavy item at my expense would be to much, so I have kept it. I was disappointed this time , as the previous shelf was beautiful.”

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Posted 4 years ago

“Excellent product and service. Really pleased.”

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Posted 4 years ago

“I have bought Ben Simpson furniture since 2014, shelves in various finishes and superb quality brackets. The service is excellent and the product first class. Buy the time you buy solid wood and brackets from your local diy store its not worth it when you can buy first-class beautifully crafted shelves with fixings from Ben Simpson. I just bought 4 more shelves Jan 2021, Brilliant. Thoroughly recommend Ben Simpson.”

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Posted 4 years ago

“Excellent quality products, looks fantastic”

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Posted 4 years ago

“Great service 👍👍👍”

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Posted 4 years ago

“I think the furniture would benefit from being pre-drilled.”

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Posted 4 years ago

“Great service from Ben Simpson Furniture. I orders some brackets for shelves I will be making from new work surface. Yet to fit them but they look amazing and can’t wait to show them off in my brand new kitchen!”

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Posted 4 years ago

“Excellent quality shelf Came on time highly recommended”

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Posted 4 years ago

“Good quality and arrived well packed and very quickly.”

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Posted 4 years ago

Ben Simpson Furniture Ltd is rated 4.9 based on 1,621 reviews