Ben Simpson Furniture Ltd Reviews

Name: Ben Simpson Furniture Ltd
Address: Ben Simpson Furniture, Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick, Horsham, West Sussex
Rating: 4.90

4.9 Rating 1,621 Reviews

98 %

of reviewers recommend Ben Simpson Furniture Ltd

4.9

Based on 1,621 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ben Simpson Furniture Ltd:

We handcraft sustainable wooden Furniture & Shelving, while maintaining the highest levels of customer service at a fair honest price.

Visit Website

Phone:

01403823921

Email:

help@bensimpsonfurniture.com

Location:

Ben Simpson Furniture,
Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick,
Horsham
West Sussex
RH12 3UW

Write Your review

Tell us how Ben Simpson Furniture Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ben Simpson Furniture Ltd 5 star review on 6th May 2025

945

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love our beautiful shelf, prompt delivery and the website is an absolute dream, so easy to use. Will definitely be back in the future to buy more shelves”

Helpful Report

Posted 3 years ago

“Lovely looking shelves. We ordered the medium brown which were lighter than anticipated but some oak wood oil soon brought out the colour. Unfortunately the two shelves only arrived with one set of bolts, the company are sending some but as our builder was ready to fit we had to buy some locally. The customer service team were very apologetic and helpful.”

Helpful Report

Posted 3 years ago

“Quality wood products at good price. Would recommend the company.”

Helpful Report

Posted 3 years ago

“Great product. Looks fantastic. X”

Helpful Report

Posted 3 years ago

“Very pleased with our lovely new shelves! In a word - superb!”

Ben Simpson Furniture Ltd 5 star review on 18th January 2022

Helpful Report

Posted 3 years ago

“The shelf is good quality, sturdy and easy to put up! It looks great in my sons room. Delivery was quick too.”

Helpful Report

Posted 3 years ago

“Lovely floating shelves, very easy to assemble”

Helpful Report

Posted 3 years ago

“Thank you for your great service”

Helpful Report

Posted 3 years ago

“Expected reclaimed dark oak, got what appears to be poorly stained pine. Was not cheap. Not impressed.”

Ben Simpson Furniture Ltd 1 star review on 15th January 2022

Helpful Report

Posted 3 years ago

Hi Andrew, I'm sorry that you are not impressed with your shelf. We have fully refunded your order as requested. Kind regards Ben Simpson.

Posted 2 years ago

“This is our 2nd purchase from Ben Simpson. The shelves are an excellent quality and easy to attach to wall. They arrived very quickly. Already planning next shelving project.”

Helpful Report

Posted 3 years ago

“Outstanding quality. Prompt delivery. Very pleased with product ( floating shelf) .”

Ben Simpson Furniture Ltd 5 star review on 15th January 2022

Helpful Report

Posted 3 years ago

“Lovely solid shelf-easy to put together- looks great!”

Helpful Report

Posted 3 years ago

“Exactly what I wanted”

Helpful Report

Posted 3 years ago

“Excellent quality amd very quick delivery. Outstanding customer service!!”

Helpful Report

Posted 3 years ago

“We love our beautiful shelves and even before we painted and redressed the room, they made such a great impact in the all magnolia room. We've a large floating shelf too, for the yet to be decorated living room. Faced with the reality of the weight of the floating shelf and our wall type, we may well be buying some brackets to put it up with instead! Pleased with how swiftly our order arrived and how well packaged it was. Thank you.”

Helpful Report

Posted 3 years ago

“Hairpin furniture fits perfectly my shelves”

Ben Simpson Furniture Ltd 5 star review on 26th December 2021

Helpful Report

Posted 3 years ago

“Easy website quick delivery pleased with shelves will use again.”

Helpful Report

Posted 3 years ago

“Amazing shelves, excellent quality, the colour is perfect and they look brilliant. Very impressed with how customer- focused this company is, as I ordered the shelves Monday 20th Dec and they arrived Wednesday 22nd Dec as I asked if they could arrive before Christmas! Thank you very much :)”

Helpful Report

Posted 3 years ago

“Great quality, easy to follow instructions and arrived quickly!”

Ben Simpson Furniture Ltd 5 star review on 22nd December 2021

Helpful Report

Posted 3 years ago

“Extremely happy with the shelves. The company had made very easy to order & see what you needed, speedy delivery and a top top quality product. Cant fault them...worth the money...”

Helpful Report

Posted 3 years ago

Ben Simpson Furniture Ltd is rated 4.9 based on 1,621 reviews