Ben Simpson Furniture Ltd Reviews

Name: Ben Simpson Furniture Ltd
Address: Ben Simpson Furniture, Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick, Horsham, West Sussex
Rating: 4.90

4.9 Rating 1,621 Reviews

98 %

of reviewers recommend Ben Simpson Furniture Ltd

4.9

Based on 1,621 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ben Simpson Furniture Ltd:

We handcraft sustainable wooden Furniture & Shelving, while maintaining the highest levels of customer service at a fair honest price.

Visit Website

Phone:

01403823921

Email:

help@bensimpsonfurniture.com

Location:

Ben Simpson Furniture,
Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick,
Horsham
West Sussex
RH12 3UW

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Ben Simpson Furniture Ltd 5 star review on 6th May 2025

945

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered promptly and well packaged so it couldn't get damaged. Good quality and clear instructions.”

Helpful Report

Posted 4 years ago

“Absolutely delighted with our new shelves! Very heavy, solid wood & beautifully finished. Brackets also very heavy & look perfect with them. Instructions very clear & attachments & drill-bit supplied made the process of installation very simple. Delivery very quick, and tracking information supplied so we knew when to expect them. Can't recommend this company enough & won't hesitate to order from them in the future.”

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Posted 4 years ago

“Shelves aren’t up yes as waiting for new bathroom, but they look and feel like really good quality items. I love the rawness of them and the fixtures. The ordering was easy and delivery quick. Very pleased so far.”

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Posted 4 years ago

“Fantastic company, Fantastic product! Fast shipping. Product packaging superb! Thanks 🙏🏻 everyone at BSF”

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Posted 4 years ago

“Excellent product right down to the raw plugs and the screws. The finish is if a very high quality. Well impressed. I can recommend this product a 100% Happy days”

Ben Simpson Furniture Ltd 5 star review on 3rd March 2021

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Posted 4 years ago

“Great quality workmanship”

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Posted 4 years ago

“So happy with our new desk!!”

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Posted 4 years ago

“My shelf is excellent, just what we wanted. Delivery time was really quick. Very good fitting instructions.”

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Posted 4 years ago

“Excellent quality, lovely finish to the shelf & perfectly matches the two we had previously bought over two years ago. Highly recommended. Great comms regarding the purchase, dispatch & delivery. Cannot fault the service.”

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Posted 4 years ago

“Your product is very good and the delivery was on time. I will buy and recommend your products.”

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Posted 4 years ago

“Excellent quality and delivered on time. I would highly recommend!”

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Posted 4 years ago

“Amazing quality and really quick delivery.”

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Posted 4 years ago

“Beautifully crafted. Great communication and simple to put up. We’ll be getting more I’m sure of it! Thanks team, awesome work!”

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Posted 4 years ago

“The brackets enhance the look of the shelves. All fixings supplied worked as expected. Good information on the tools needed (very few). Accompanied by a booklet that gives tips on how to fit and maintain the shelves.”

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Posted 4 years ago

“We had a quick response to wood colour questions. On-line ordering was easy and arrived quickly with really good packaging. Wooden shelves are fantastic and really pleased with them. The only thing which was the brackets could have been a bit more forgiving, as they are a very tight fit and you have to know where you want them straight away or they nark the wood. Overall though now they are up we love them!”

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Posted 4 years ago

“Quick delivery and a really beautiful product for half the cost of others I had seen elsewhere. Definitely recommend, have gotten a lot of compliments on our kitchen shelf”

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Posted 4 years ago

“Absolutely beautiful items. I will order again from here. The service is outstanding and the aftercare, thank you.”

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Posted 4 years ago

“I absolutely love my new shelves. I had a joiner put them up but it was an easy job. I’m so happy and would definitely buy again💕💕”

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Posted 4 years ago

“My initial order wasn't fulfilled correctly and I received the wrong width shelves. I posted a review which was quickly responded to, and the situation rectified to my full satisfaction. (I deducted one star because the overall experience wasn't flawless, but the error was handled very professionally and I will order again.)”

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Posted 4 years ago

“Lovely shelves, fast delivery.”

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Posted 4 years ago

Ben Simpson Furniture Ltd is rated 4.9 based on 1,621 reviews