BloomLocal Reviews

Name: BloomLocal
Address: 7, 11 Wimborne Road, Bournemouth,, Bournemouth
Rating: 4.21

4.2 Rating 1,801 Reviews

79 %

of reviewers recommend BloomLocal

Company Reviews

Questions

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Phone:

3301 743162

Email:

contact@bloomlocal.co.uk

Location:

7, 11 Wimborne Road,
Bournemouth,
Bournemouth
BH2 6LY

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BloomLocal 5 star review on 23rd June 2023

Andrew

BloomLocal 5 star review on 8th March 2023

Anonymous

BloomLocal 5 star review on 30th December 2022

Bruce

112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was good, very disappointed with the flowers that were delivered. Not worth the amount of money we paid.”

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Posted 2 years ago

Hello, Thank you for your valuable feedback. We are truly sorry your experience was not to your satisfaction. This does not reflect the standard we hold ourselves to, and for this, we’re deeply sorry. We will be attempting to contact you soon. Until then, please accept my most sincere apology. Sincerely The Bloom Local Team

Posted 2 years ago

“Very efficient service and the flowers were beautiful 🌸”

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Posted 2 years ago

“Fabulous service. Highly recommended”

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Posted 2 years ago

“The recipient of the flowers said they are absolutely beautiful.”

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Posted 2 years ago

“The flowers arrived in immaculate condition very soon after the order was submitted. my granddaughter was delighted with them.”

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Posted 2 years ago

“Quick and easy exactly what we ordered and delivered perfectly on time . From Australia to the UK no one could have done better.”

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Posted 2 years ago

“Ordered online and so pleased with the flowers delivered on time and wife was very happy as well”

BloomLocal 5 star review on 20th September 2022

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Posted 2 years ago

“Disappointing - chose them as the offered same day if ordered the same day - then receive a call from the shop saying they quintessentially couldn’t be bothered going ten/fifteen mins up the road. My own fault for not ordering earlier but the phone calls from customer service were rude and terse”

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Posted 2 years ago

Hello, thank you for posting your feedback today, I would be very interested in hearing more about the service you have received, as there is no excuse for rude or terse behavior on our part. Unfortunately, on occasion, due to florist and stock availability, we are unable to process your order on the same day. But as in this case, we have been able to deliver the next day and hope the flowers were satisfactory for you. I'm looking forward to reaching out to you and addressing the customer service issue you spoke of. Again we apologize for the delay and inconvenience but hope to make amends with you together.

Posted 2 years ago

“We ordered flowers from New Zealand and they were delivered in the UK the next day. Was an easy process and excellent service. Will definitely use this again.”

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Posted 2 years ago

“I am so dissatisfied with my order as it only arrived to my sister in laws at 4.25pm this afternoon on her birthday!! Also in the photo on your website I counted 14 Roses and a lovely full looking bunch but in my sister in-laws bouquet I see a lot less. Really disappointed and wanted to check you are aware of this.”

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Posted 2 years ago

Hello and thank you for reaching out to us with your feedback today. I shall be following up on this response with a private message to examine your order and see why it didn't match the quantity shown on the website, but I have the quality was satisfactory. Our delivery times, unfortunately, cannot be guaranteed aside from the same day before 18:00 and if this is not possible we endeavor to get in touch with you via email or phone to keep you informed. I hope that together we can address these shortcomings and find a happy solution.

Posted 2 years ago

“Great service, easy to use, great product Will use again”

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Posted 2 years ago

“Needed something quick to send my sons girlfriend, these were delivered and looked lovely, thank yoy”

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Posted 2 years ago

“I was very pleased with the flowers for my friend and she was over the moon with them. I woul certainly use you again”

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Posted 2 years ago

“Fast friendly and pretty”

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Posted 2 years ago

“I have sent flowers from yourselves on a few occasions and they’ve been lovely however I was extremely disappointed when I saw what was sent on Sunday. The white roses were already starting to wilt and by today some flowers had to be removed and thrown away. I would expect them to last more than three days. Really not acceptable.”

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Posted 2 years ago

Good Day, First, allow me to apologize on behalf of everyone at Bloom Local. We love what we do and we want every customer to have the best possible experience. Please know that your situation was an exception and we won't allow for repeats. One of our quality control agents will be reaching out to you shortly to try and rectify this unusual situation. Warm Wishes, The Bloom Local Team

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Was my first time using the service but won’t be my last. Excellent service and my aunt who was the recipient, loved them. Ordered before 2pm for same day delivery”

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Posted 2 years ago

“Really disappointed with the flowers brought for friend who had just lost her For the cost of these flowers I would have got better from my local supermarket”

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Posted 2 years ago

Good Afternoon, Thank you for reaching out with your honest feedback. We need to know when things do not go exactly right so we can fix them moving forward. A member of our quality control team will be in touch with you privately for some more details about this order. Sincerely, The Bloom Local Team

Posted 2 years ago

“The flowers got delivered on time, same-day delivery, and the bouquet was beautiful. Truly recommend.”

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Posted 2 years ago

“Very pleased with the time they were delivered and the quality of the flowers, our daughter was very pleased.”

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Posted 2 years ago

BloomLocal is rated 4.2 based on 1,801 reviews