Name: BloomLocal
Address: 7, 11 Wimborne Road, Bournemouth,, Bournemouth
Rating: 4.21

“Ordered flowers for the wife from the kids, asked for delivery between 12-1 as she is a teacher, they rang next day to say they couldn't guarantee that time slot, i said fine, anytime is fine. Nothing delivered, no record of the phone call, now 2 weeks later no refund and a very irate wife.”

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Posted 2 years ago

Hello, and thank you for your feedback on this unfortunate order problem. I will personally be looking into what has gone wrong and of course, will do anything possible to rectify the situation. Today I shall be reaching out to you privately, to see what can be done to make up for our shortcomings in this case. We appreciate your feedback and shall be in touch ASAP.

Posted 2 years ago

“Ordered and payed for 60th birthday flowers which was supposed to arrive before 2 pm gets home from work to have a email saying you don’t deliver to their when it clearly says you do not happy at all by the time I got the email it was to late to order from somewhere else to top it all you took my money”

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Posted 2 years ago

Hello, Thank you for your valuable feedback. We are truly sorry your experience was not to your satisfaction. This does not reflect the standard we hold ourselves to, and for this, we’re deeply sorry. We will be attempting to contact you soon. Until then, please accept my most sincere apology. Sincerely, The Bloom Local Team

Posted 2 years ago

“Three times now I have been a customer relying on BloomLocal to deliver on time a beautiful arrangement with class and style. when you are in need of a true professional that not only helps you feel comfortable. I believe Allister is top quality. if you need a floral arrangement for any occasion. contact Allister. quality”

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Posted 2 years ago

“Good helpful service”

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Posted 2 years ago

“Bouquet was as near to the picture as you could get. Really good customer service on delivery process. A little later than expected, but all in all would highly recommend 💐💐”

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Posted 2 years ago

“Ordered the pastel bouquet in a box when it got delivered looked nothing like it and hardly a flower would not recommend!!!”

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Posted 2 years ago

Good afternoon, Thank you so much for reaching out to us. We are very sorry to hear that the flowers you received did not meet your expectations. The is well below our usual high standards. A member of our quality control team will be reaching out to you privately to sort out this matter. Sincerely, The Bloom Local Team

Posted 2 years ago

“My order was placed at 11.15am today - payment was taken immediately for same day delivery - email received to say order being processed - nothing else no flowers delivered I’m fuming - please contact me asap - this was supposed to be a nice surprise now it’s a bitter disappointment I will never use this company again !”

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Posted 2 years ago

Good Afternoon, Thank you for your valuable feedback. We need to know when things do not go as smoothly as they normally do. A member of our customer care team will be investigating this incident further .We will reach out to you privately with the results of this investigation. Thank you for your time and patience in this matter. Warm Regards, The Bloom Local Team

Posted 2 years ago

“Really disappointed with Bloomlocal. I never normally write reviews but the service was appauling and I feel the need to warn people. First bouquet arrived half dead. After signalling the poor quality of the flowers and being very gracious another bouquet was sent to make up for this but the quality was still poor. I will never use this service again. I regularly send flowers and have never had this problem with the many companies I have used.”

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Posted 2 years ago

Good Afternoon, We are very concerned to hear that the flowers we sent out did not meet your expectations. We will be taking this matter up with our quality control team. One of our customer service agents will be in touch with you privately to rectify this situation. Warm Regards, The Bloom Local Team

Posted 2 years ago

“Not as nice as the photo I ordered from”

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Posted 2 years ago

Hello, Thank you for your valued feedback, we do pay close attention to all feedback here at Bloom Local. We understand that quality and quantity are both essential to providing a service you would be happy with. In this case, we seem to have not been able to meet your expectations, and for that, we apologize. To ensure we can maintain a high standard of service we shall, of course, be reaching out to you privately, and together we can make amends for your disappointment this time. Warm Regards, The Bloom Local Team

Posted 2 years ago

“I ordered flowers this morning same day delivery to be delivered today and got a phone call after 3pm to say sorry we can't deliver I explained it was very important it was for a special persons 40th birthday but just got told they would deliver Monday so I asked for a refund of money paid and phoned Clucas florest and they have went out of there way to help and have saved the day”

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Posted 2 years ago

Hello, Thank you for your valuable feedback. We are truly sorry your experience was not to your satisfaction. This does not reflect the standard we hold ourselves to, and for this, we’re deeply sorry. Sincerely The Bloom Local Team

Posted 2 years ago

“First the positives: easy ordering, fast deliver Things that could be better: I upgraded to the Large bouquet and visibly it did not look much different than the photo on the web page. Ideally you should say how many more flowers you get with this. The photo had a white vase but there was indication that was not included. Lastly there was no notification the flowers were out for delivery and then delivered.”

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Posted 2 years ago

“The bouquet that I have ordered, looks no way near to what you have delivered. Very disappointed. Please refer the photos attached below .”

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Posted 2 years ago

Hello and thank you for reaching out and sending your feedback. I'm sorry to hear that your floral order did not meet expectations today, I would like to help and rectify this situation as soon as possible, so I shall be reaching out privately to you today. Again, thank you so much for your patience and understanding and I'm looking forward to making amends.

Posted 2 years ago

“Very pleased with flowers and delivery”

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Posted 2 years ago

“Great customer service, very efficient and convenient! Thank you for all your help”

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Posted 2 years ago

“Nice selection, easy to order”

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Posted 2 years ago

“I paid £117 for 2 dozen roses which is on the expensive side so I would assume all the roses would be buff and fresh. But only two came big and the rest were very small or burnt. My girlfriend was very grateful and delighted to see the flowers but very shocked when I told her that it cost this amount. The flowers should still be holding up but only the two that were big are still ok the rest is not good. I got 10 stars for my offort but my girlfriend is very disappointed in your selection and gives you 1 star”

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Posted 2 years ago

Hello, Thank you for your valuable feedback. We are truly sorry your experience was not to your satisfaction. This does not reflect the standard we hold ourselves to, and for this, we’re deeply sorry. We will be attempting to contact you soon. Until then, please accept my most sincere apology. Sincerely The Bloom Local Team

Posted 2 years ago

“Speedy de.livery. Excellent service”

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Posted 2 years ago

“Nothing like the picture I chose and not worth the money considering it cost £7.98 for delivery which was local won't be using again”

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Posted 2 years ago

Hello, and thank you for the feedback on your recent order. Unfortunately, it would seem that the flowers you have received are not up to the standard shown on our website, and for this, we are truly sorry. I shall be reaching out to you privately to discuss the matter and together we can find a solution and make amends for this error on our part.

Posted 2 years ago

“Very happy with the quality of blooms and also how they made sure of my birthday delivery to a special lady even though we were all in mourning for our queen thankyou guys”

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Posted 2 years ago

“Great communication from the delivery team making extra effort to go and find the right address Flowers were absolutely stunning and worth every penny Great florist 🫶🏻”

BloomLocal 5 star review on 21st September 2022

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Posted 2 years ago

BloomLocal Reviews