BloomLocal Reviews

Name: BloomLocal
Address: 7, 11 Wimborne Road, Bournemouth,, Bournemouth
Rating: 4.21

4.2 Rating 1,800 Reviews

79 %

of reviewers recommend BloomLocal

Company Reviews

Questions

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Phone:

3301 743162

Email:

contact@bloomlocal.co.uk

Location:

7, 11 Wimborne Road,
Bournemouth,
Bournemouth
BH2 6LY

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BloomLocal 5 star review on 23rd June 2023

Andrew

BloomLocal 5 star review on 8th March 2023

Anonymous

BloomLocal 5 star review on 30th December 2022

Bruce

112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered flowers at very short notice for my daughter-in- law. She received the flowers within 3 hours and was delighted with them. Excellent service. I will certainly be a returning customer.”

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Posted 1 year ago

“Excellent service, beautiful flowers which cheered Mum up no end! Thank you!”

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Posted 1 year ago

“The flowers were lovely but sadly did not arrive on the day (Saturday). I wasn’t advised of the delay until they were finally delivered on Monday.”

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Posted 1 year ago

“The flowers arrived on the right day only one problem not the ones I ordered and was told on the day that they had to be changed which was a bit frustrating to say the least”

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Posted 1 year ago

“Chocolates missing, awaiting a response from the business”

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Posted 1 year ago

Hello, and thank you for your feedback today, we have contacted our partner over this and I apologize for the delay in responding to your email. I shall be reaching out to you this morning and hope to rectify this situation immediately. Please accept our apologies for the delay in responding to your feedback. Customer Service Team

Posted 1 year ago

“I used BloomLocal for the first time to send birthday flowers and both myself and the recipient were thrilled with them. Thank you”

BloomLocal 5 star review on 18th October 2022

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Posted 1 year ago

“Absolutely beautiful flowers but I must admit I was expecting much more for the money - I bought some flowers the week before from M&S for £15 and if I bought two bunches it would have been the same quality and quantity for still less than half the cost of Bloom - definitely need to work on the price”

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Posted 1 year ago

“It’s been almost a month and I still can’t get over my disappointment. I ordered flowers for my mother-in-law on my husbands birthday, with the intention of starting a cute tradition. I was very excited and invested in this moment. I should note that I am currently in America, while my mother-in-law is local to Kidderminster. BloomLocal didn’t recognise her address as legitimate (a google search would have shown them it was a caravan park) and rather than try to call the number I provided (a +44 number [my husbands, who is in England, and available]) they assumed they wouldn’t be able to reach me as my billing address was American. I received no email (they say they tried, but there’s nothing in my spam folder). So I can only assume they would have simply kept my money and never delivered the service I paid for. Worst of all, I had to ruin the surprise that I was so dearly anticipating, and send my mother-in-law on a wild goose chase for her own surprise flowers that were never delivered. They “remedied” the situation, after I hunted them down. They delivered the flowers, days late. They ought to have refunded my money, considering they didn’t complete the service in a satisfactory manner, did not take the simplest steps to prevent their mistake in the first place, and I have no evidence of their supposed attempt to correct it after the fact. I will not be using their services in the future.”

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Posted 1 year ago

Hello, Thank you for your valuable feedback. We are truly sorry your experience was not to your satisfaction. This does not reflect the standard we hold ourselves to, and for this, we’re deeply sorry. Sincerely, The Bloom Local Team

Posted 1 year ago

“Really great service. flowers have always been delivered on time. Thank you for your services and great flowers :)”

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Posted 1 year ago

“Apparently the flowers were picked that day so excellent and fresh”

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Posted 1 year ago

“The flowers received were nothing like the picture on the website”

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Posted 1 year ago

Hello, and thank you for your feedback. I also received your mail and the pictures of the flowers, they have not matched the website brochure picture with differences in colour and packaging. I have been reaching out to our florist partner about this since you contacted us, I have contacted you and am also awaiting your reply so we can proceed in this matter and make amends for our shortcomings. Thank you and I am looking forward to your reply.

Posted 1 year ago

“Delivered as was arranged the flowers were well received”

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Posted 1 year ago

“Super fast delivery. Beautiful bouquet 💐”

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Posted 1 year ago

“Polite efficient service flowers delivered. On time”

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Posted 1 year ago

“Did the job on the Tin”

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Posted 1 year ago

“Flowers were lovely but couldn’t be delivered on the right day they were late”

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Posted 1 year ago

Good afternoon, We are very sorry for miscommunication and for our courier was not able to deliver the flowers. This does not reflect the standard we hold ourselves to, and for this, we’re deeply sorry. Sincerely, The Bloom Local Team

Posted 1 year ago