BloomLocal Reviews

Name: BloomLocal
Address: 7, 11 Wimborne Road, Bournemouth,, Bournemouth
Rating: 4.21

4.2 Rating 1,801 Reviews

79 %

of reviewers recommend BloomLocal

Company Reviews

Questions

Visit Website

Phone:

3301 743162

Email:

contact@bloomlocal.co.uk

Location:

7, 11 Wimborne Road,
Bournemouth,
Bournemouth
BH2 6LY

Write Your review

Tell us how BloomLocal made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

BloomLocal 5 star review on 23rd June 2023

Andrew

BloomLocal 5 star review on 8th March 2023

Anonymous

BloomLocal 5 star review on 30th December 2022

Bruce

112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers were delivered to wrong address with no delivery name so neighbour didn’t know who they were for.”

Helpful Report

Posted 3 years ago

Hi Polly, Thank you for sharing your feedback with us. We sincerely apologise for this. This is totally unacceptable. We will be reaching out to the florist that was dealing with your order and we will also contact you privately to correct this situation. Warm regards, The Bloomlocal team

Posted 3 years ago

“I’ve used Bloomlocal a couple of times now to send flowers to friends & family at short notice in different locations. On each occasion, the quality of the bouquets has been SUPERB and really consistent with what’s advertised on the website. They’ve also delivered on the same day before 4pm on each occasion I’ve used them. I will definitely continue using their service and would highly recommend them for all your emergency flower needs!”

Helpful Report

Posted 3 years ago

“I paid to have flowers sent to a family member and haven't received a notification of their arrival. How do I know you haven't just taken my extortionate amount of money and not delivered?”

Helpful Report

Posted 3 years ago

Hi there, Thank you for taking the time to share your feedback with us. We just wanted to let you know that order notifications usually depend on the local florist — some use couriers but others don’t because they hand-deliver the flowers themselves. We are so sorry if this was not made clear in our communications with you. In any case, we also looked into your order. We can see that the address provided was incorrect. The florist, however, was able to deliver your flowers without issues after speaking with the recipient's neighbor and finding the correct address. Once again, thank you for sharing your feedback with us. We'll use it to improve the way we do business. Warm wishes, The BloomLocal team

Posted 3 years ago

“The form was easy to fill in. I received a receipt by email straight away. The flowers were delivered as requested and I received an email confirming the delivery. My daughter-in-law was delighted with the bouquet.”

Helpful Report

Posted 3 years ago

“efficient, easy to use and on time”

Helpful Report

Posted 3 years ago

“First time I ordered from them, I received beautiful flowers same day as advertised. The second time I ordered from them, I received the email to say they were delivered, however no flowers in sight!!”

Helpful Report

Posted 3 years ago

“Flowers arrived in very poor condition. Roses already dead after two days. Brought for my wife’s 50th birthday and she is so disappointed. These were not cheap and for the money paid I expected a lot more!!”

Helpful Report

Posted 3 years ago

Dear Gary, Thank you for sharing your feedback with us. I am so sorry to see that your flowers arrived in this condition. We'd like to put things right qucikly for you. Please know that we'll be reaching out shortly via email to offer a proper resolution for you. Warm regards, The BloomLocal team

Posted 3 years ago

“Do not trust this company, they state they can deliver same day (Friday) so I process an order. I get called later in the day to say they can’t now and will deliver Monday! No good to me so I ask for a refund which I’m told takes 10 days!! Absolute scammers, do not trust. Flowers cost £50, now have to spend another &50 until reimbursed! Unbelievable. DO NOT USE.”

Helpful Report

Posted 3 years ago

Dear Brian, Thank you for your review. We are so sorry to hear about your BloomLocal experience. Please understand that this is far from our usual standards, and we are gutted to hear that we missed the mark on your order. We'll be reaching out privately via email to put things right. Warm wishes, The BloomLocal team

Posted 3 years ago

“Full disclosure, a groups of us forgot a friends birthday…so we ordered a bouquet for same day delivery around 12.30pm hoping it would arrive before the end of the day…. It arrived WITHIN 1 HOUR of placing the order!!! Amazing! Thank you!!!”

Helpful Report

Posted 3 years ago

“Great selection of flowers - delivered promptly . Will definitely be using them again in the future”

Helpful Report

Posted 3 years ago

“Needed romantic flowers at short notice, and you delivered with desires effect! Thank you”

Helpful Report

Posted 3 years ago

“The flowers that were ordered did not arrive for my sisters birthday, after several emails, received apologies and new flowers were sent to my sister almost a week late. Better late than never, she did like the bouquet when it arrived.”

Helpful Report

Posted 3 years ago

Dear Charlotte, Thank you for taking the time to share your feedback with us. We are so sorry about the way your order turned out, as this was far from our usual standards,but we are grateful for the second chance. Warm wishes, The BloomLocal team

Posted 3 years ago

“Amazing service with quick delivery times and a straight forward purchase I ordered at 1pm and my flowers were delivered by 3pm the same day! Will definitely be using this company again :)”

Helpful Report

Posted 3 years ago

“Easy website, pretty and good quality flowers, makes everyone happy!!”

Helpful Report

Posted 3 years ago

“💯❤ very quick and good service”

Helpful Report

Posted 3 years ago

“Ordered flowers 21 June to be delivered for a 70th Birthday on July 4th. The flowers still have not been delivered and I have received no response whatsoever from bloomlocal after several emails!!”

Helpful Report

Posted 3 years ago

Hi Charlotte, Thanks for your feedback, and I'm sorry to hear you have not hear back from our team. I've just ensured a member of the team looks into this immediately, and contacts you directly to resolve this. Our sincere apologies, Warm wishes, The BloomLocal Team

Posted 3 years ago

“I placed an order a week ago for delivery today (6 July) for my step-daughter’s graduation. The flowers (£50 worth) never arrived!! Not even a phone call to say there was a problem. Bitterly disappointed. A once in a lifetime occasion ruined.”

Helpful Report

Posted 3 years ago

Hi Joy, Thank you for leaving us your feedback, and I'm sorry to learn that these have not been delivered. This order was passed to a florist to fulfill, so I will investigate this immediately, and get in touch privately. Warm wishes, The BloomLocal Team

Posted 3 years ago

“Fast efficient same day delivery. A little pricey.”

Helpful Report

Posted 3 years ago

“Great flowers when they turned up. Good communication when letting me know that they would not be delivered when required. Just a shame they were 24 hours late.”

Helpful Report

Posted 3 years ago

“Great great great great”

Helpful Report

Posted 3 years ago

BloomLocal is rated 4.2 based on 1,801 reviews