BloomLocal Reviews

Name: BloomLocal
Address: 7, 11 Wimborne Road, Bournemouth,, Bournemouth
Rating: 4.21

4.2 Rating 1,801 Reviews

79 %

of reviewers recommend BloomLocal

Company Reviews

Questions

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Phone:

3301 743162

Email:

contact@bloomlocal.co.uk

Location:

7, 11 Wimborne Road,
Bournemouth,
Bournemouth
BH2 6LY

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BloomLocal 5 star review on 23rd June 2023

Andrew

BloomLocal 5 star review on 8th March 2023

Anonymous

BloomLocal 5 star review on 30th December 2022

Bruce

112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Avoid this company at all costs, Ordered for delivery before 2pm, Informed that the delivery would be the next day, Fine! However 36 hours later still no flowers, Rang the company , was told oh yes unfortunately we are unable to fulfil that order, Asked for a refund take at least 5 days, Disgusting customer service, Would not use again!! Very Disappointing,”

Helpful Report

Posted 3 years ago

Hello there, Thank you for taking the time to write a review. We are so sorry to hear about your BloomLocal experience. I can assure you this is far from our usual standards, so I am going to investigate further in a bid to make sure this issue is resolved. We'll be reaching out shortly to put things right for you. Warm wishes, The BloomLocal team

Posted 3 years ago

“Ordered flowers for my niece's birthday but there was no delivery on her birthday and no email to say that they couldn't or weren't to be delivered, I emailed BloomLocal and they could do them for the next day (not ideal but better than nothing) I was also to be refunded delivery which I agreed but now I have just received another mail to say that no florist available. My niece lives in the Highlands and I have just seen another review saying that they don't deliver there! Why is this not stated when ordering? Terrible service with poor communication.”

Helpful Report

Posted 3 years ago

Hello there, Thank you for sharing your candid feedback here on Reviews.io. We are so sorry to hear about your BloomLocal experience, and we apologise for the way your order was handled. We are also sorry that we weren't able to clearly communicate where we are able/unable to deliver same-day flowers. Please know that we'll reach out privately to put things right. Warm wishes, The BloomLocal team

Posted 3 years ago

“The site was easily navigable, even I could manage it. The response was speedy and the email verifying the transaction was too. The recipient thought the flowers beautiful which is the main thing. Thank you very much”

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Posted 3 years ago

“Excellent service and beautiful flowers.”

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Posted 3 years ago

“Same day delivery was ideal. Lovely arrangements delivered on time . No hassle service. Will use against”

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Posted 3 years ago

“I live in an area in the Highlands not covered by Bloomlocal. I've used them elsewhere with no problems. We do have a florist or two locally so I hoped that one of them would be utilised. The website took my money but then Bloomlocal got in touch a day later to say that they couldn't deliver to the area. Please block off postcodes that you don't deliver to so that people know to search for a different method, rather than wasting a day or two”

Helpful Report

Posted 3 years ago

Hi Christopher, Thank you for sharing your feedback with us. We apologise that we were unable to deliver on our promise. Your suggestions are extremely helpful for our team, and we will use this to improve the way we do business. We will also contact you privately to hopefully offer a fair and prompt resolution for you. Warm wishes, The BloomLocal team

Posted 3 years ago

“The recipient of the floral arrangement was very, very pleased with the arrangement! Many thanks to BloomLocal for the outstanding quality arrangement! I will be using you again in the future for international deliveries! Best regards, Benita”

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Posted 3 years ago

“Friend delighted with flowers.”

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Posted 3 years ago

“First off, flowers were amazing, wife was very happy. They turned up on time which was brilliant....but....I recieved, apart from initial order email, absolutely no correspondence until after the flowers arrived, like hours after. I was panicking a little as the flowers were to celebrate our anniversary and if they hadn't arrived I would have been left very little time to get some elsewhere as a back up. Other than that we were very happy”

Helpful Report

Posted 3 years ago

“Very disappointed in this service. Flowers delivered were nothing like the photo advertised as actual item, about 1/3 of the size. Have complained, still waiting for a reply, but in the meantime you have asked for my opinion, my opinion is do not use this service, I will not be using again for sure,”

Helpful Report

Posted 3 years ago

Hi there, Thank you for sharing your feedback with us. We are so sorry that the flowers you received did not match your expectations. We will contact you privately via email to hopefully correct the situation. Warm wishes, The BloomLocal team

Posted 3 years ago

“The feedback was that the flowers were absolutely Stunning. Thank you!”

Helpful Report

Posted 3 years ago

“I'm one of your florists based in Yorkshire and needed to get flowers to my sister in Dorset. She was delighted and the flowers were just right. Lovely to know the service works throughout the UK.”

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Posted 3 years ago

“My recipient loved her flowers commenting that they were beautiful”

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Posted 3 years ago

“The bouquet arrived same day as promised. The other large international company who have mercury as their logo said 2 days. Plus the flowers looked liked they did on the website”

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Posted 3 years ago

“Amazing! We forgot out friends birthday so ordered at 12.30 for same day delivery…the flowers arrived in approximately 50 minutes! Sensational! She was super happy and it eased our guilt!!”

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Posted 3 years ago

“Same day delivery of a lovely flower arrangement”

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Posted 3 years ago

“Brilliant Service flowers ordered and delivery the very same day…..👏👏👏”

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Posted 3 years ago

“Very lovely flowers well worth the money x”

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Posted 3 years ago

“Outstanding service, lovely flowers, large bouquet”

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Posted 3 years ago

“Beautiful flowers delivered a couple of hours after I placed the order, I received an email explaining that because of delivery problems the bouquet was slightly different from the ones I ordered,,would definitely use Bloomlocal again”

Helpful Report

Posted 3 years ago

BloomLocal is rated 4.2 based on 1,801 reviews