Build & Plumb Reviews

Name: Build & Plumb
Address: Newburn Haugh Industrial Estate, Riversdale Way, Newcastle upon Tyne, England
Rating: 4.57

4.6 Rating 945 Reviews

88 %

of reviewers recommend Build & Plumb

4.6

Based on 945 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Build & Plumb 5 star review on 7th December 2025

Lee Bowes

Anonymous

Anonymous // 01/01/2019

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English

“We haven’t received our order yet”

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Posted 3 months ago

Good Afternoon, unfortunately with the products you ordered they are as stated a direct from the supplier and you received an email stating it would be 7-10 working days for the delivery, pleas contact us if there are any issues with this Regards BuildandPlumb

Posted 3 months ago

“Ordered easily came next day no issues.”

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Posted 3 months ago

Thank you for your great review, Lee! We're glad to hear that your order process was easy and everything arrived on time without any issues. Your feedback means a lot to us, and we look forward to serving you again! Warm regards, Team Build & Plumb

Posted 3 months ago

“Brilliant company. Great price and quick delivery, I will definitely use this company again.”

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Posted 3 months ago

Thank you so much for your fantastic review, Shaun! We're delighted to hear that you found our prices great and that you enjoyed a quick delivery. We look forward to serving you again in the future! Best wishes, Team Build & Plumb

Posted 3 months ago

“Items arrived as ordered and ahead of the predicted delivery date. I'd order 5 identical items. It is slightly annoying to receive a separate email from the couriers for each item, when they collect it, when they load it for delivery, when they've delivered it......”

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Posted 3 months ago

Thank you for your great review, David! We're happy to hear your items arrived ahead of schedule. We appreciate your feedback about the email notifications; we understand how multiple messages can be a bit overwhelming. We're always working to improve the experience for our customers. Warm regards, Team Build & Plumb

Posted 3 months ago

“Really useful and helpful.”

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Posted 3 months ago

Thank you for your kind words, Barrie! We're thrilled to know you found our service useful and helpful. Your feedback truly motivates us to keep doing our best. Warm regards, Team Build & Plumb

Posted 3 months ago

“I ordered a new door for my gas meter. I was delighted to find the item I wanted on the Build & Pumb website. The item was reasonably priced with a fair charge for postage. I'm very happy with the service I received from Build & Plumb, would highly recommend and use again.”

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Posted 3 months ago

Thank you for your glowing review, Cathel! We're delighted to hear that you found exactly what you were looking for on our website and appreciated our pricing and shipping. Your recommendation means so much to us, and we can't wait to serve you again in the future! Warm regards, Team Build & Plumb

Posted 3 months ago

“Excellent service very fast delivery”

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Posted 3 months ago

Thank you for your wonderful review, Michael! We're thrilled to hear that you experienced excellent service and fast delivery. Your satisfaction is what we aim for, and your feedback truly brightens our day! Best wishes, Team Build & Plumb

Posted 3 months ago

“Everything fine ,could've been bit quicker t come but its good thanku”

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Posted 3 months ago

Thank you for your review, Gillian! We're glad to hear that everything was good, and we appreciate your feedback about the speed of service. We always strive to improve, and your input is invaluable to us. Best wishes, Team Build & Plumb

Posted 3 months ago

“No protection just put in a grey delivery bag just loose when opened bag please refer to phone call and picture sent on19/5/25 You might have lost a potential new customer”

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Posted 3 months ago

We're really sorry to hear about the way your order arrived and the inconvenience it caused you. We understand how frustrating it can be to receive items without proper protection. Your feedback is valuable, and we will certainly look into improving our packaging to prevent this from happening in the future. If there's anything we can do to assist you further, please let us know. Warm regards, Team Build & Plumb

Posted 3 months ago

“Couldn’t order 2saws through eBay because of their knife policy??so I went directly to Build&plumb, no problem got the saws I needed promptly within a couple of days , thankyou .”

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Posted 3 months ago

Thank you for your fantastic review, John! We're so glad you found it easy to order your saws directly from us and that they arrived promptly. Your satisfaction is our priority, and we appreciate your kind words! Warm regards, Team Build & Plumb

Posted 3 months ago

“Great price for product. P and P very reasonable. Quick dispatch and delivery.”

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Posted 3 months ago

Thank you for your fantastic review, Vanessa! We're delighted to hear that you found our prices and delivery service to be quick and reasonable. Your satisfaction is our top priority, and we appreciate your support! Warm regards, Team Build & Plumb

Posted 3 months ago

“Very fast delivery one of the most important things you can call not just email which makes life much easier.and very helpful on the phone Many thanks”

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Posted 3 months ago

Thank you so much for your wonderful review, Clive! We're thrilled to hear that our fast delivery and helpful phone support made your experience easier. Your feedback is greatly appreciated, and we look forward to assisting you again in the future! Best wishes, Team Build & Plumb

Posted 3 months ago

“Great service from start to finish. Excellent product and got the job done. Thank you”

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Posted 3 months ago

Thank you so much for your awesome review, Ben! We're thrilled to hear that you had a great experience with our service and that the product met your needs. Your support is truly appreciated, and we look forward to helping you again in the future! Warm regards, Team Build & Plumb

Posted 3 months ago

“I ordered BIN Aqua Zinsser which came in the post very quickly ( free Delivery) the price was best on the market at the moment i did my research. I also bouth other items in the past and was never dissapointed with anything so would definetely be using their service in the future.”

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Posted 3 months ago

Thank you for the amazing review, Luke! We're so glad to hear that the BIN Aqua Zinsser arrived quickly and at the best price. Your continued support and satisfaction mean everything to us, and we can't wait to serve you again in the future! Warm regards, Team Build & Plumb

Posted 3 months ago

“good serviceand good delivery”

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Posted 3 months ago

Thank you for your kind review, Margaret! We're delighted to hear that you were pleased with our service and delivery. Your support means the world to us, and we look forward to serving you again in the future! Warm regards, Team Build & Plumb

Posted 3 months ago

“First time I have been to this company, easy to deal with and product as described. Good seller.”

Build & Plumb 5 star review on 20th August 2025

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Posted 3 months ago

Thank you for the wonderful review, Thomas! We're thrilled to hear that you found us easy to deal with and that your product met your expectations. Your feedback encourages us to keep up the good work, and we can't wait to assist you again in the future! Warm regards, Team Build & Plumb

Posted 3 months ago

“The shorts weren’t the colour I purchased No blue detail as in the ones I ordered ?”

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Posted 3 months ago

We're really sorry to hear that the shorts you received did not match your order. We understand how disappointing that can be. Thank you for bringing this to our attention, and we will look into this issue to ensure it doesn’t happen again. If you need further assistance, please let us know. Warm regards, Team Build & Plumb

Posted 3 months ago

“Good price fast delivery. Would highly recommend”

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Posted 3 months ago

Thank you so much for your fantastic review, Jonny! We're thrilled to hear you were happy with our pricing and fast delivery. Your recommendation is greatly appreciated, and we look forward to serving you again soon! Warm regards, Team Build & Plumb

Posted 3 months ago

“Ordered a shower..no problems..turned up on the date they said.. it was the cheapest place to buy the shower..would definitely recommend..”

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Posted 3 months ago

Thank you for your stellar review, Patricia! We're so glad to hear that everything went smoothly with your shower order and that you found our prices competitive. Your recommendation means a lot to us, and we hope to see you again soon! Warm regards, Team Build & Plumb

Posted 3 months ago

“Very happy with service and products.”

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Posted 3 months ago

Thank you so much for your lovely review! We’re delighted to hear that you were happy with our service and products. Your satisfaction is what drives us, and we look forward to helping you again in the future! Warm regards, Team Build & Plumb

Posted 3 months ago

Build & Plumb is rated 4.6 based on 945 reviews