Build & Plumb Reviews

Name: Build & Plumb
Address: Newburn Haugh Industrial Estate, Riversdale Way, Newcastle upon Tyne, England
Rating: 4.57

4.6 Rating 945 Reviews

88 %

of reviewers recommend Build & Plumb

4.6

Based on 945 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Build & Plumb 5 star review on 7th December 2025

Lee Bowes

Anonymous

Anonymous // 01/01/2019

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English

“Website clear and easy to navigate. Ordering easy and delivery prompt with great communication via emails. Best price found. Highly recommend.”

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Posted 5 months ago

“Good service. Thankfully reliable delivery too as we were on a time boundary. Thank you”

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Posted 5 months ago

“Although the courier did not deliver in 24 hrs, the postage was refunded. The product was a good price and I am happy with it. Customer service was helpful”

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Posted 5 months ago

“All very good from placing order through to delivery and great prices”

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Posted 5 months ago

“Paid extra for next day delivery but took 2days to arrive. Ox work socks huge. Rest of order great value”

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Posted 5 months ago

Thank you for your feedback, looking at your order you ordered at 2pm and our cut off for next day is mid day so this was delivered in the correct timeframe

Posted 4 months ago

“Ordering was easy, paying wasn’t any problem! Delivery was quick and communication regarding order and delivery was good.”

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Posted 5 months ago

“Life changing hose cart”

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Posted 5 months ago

“Simple and easy, product came on specified date couldnt ask for more”

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Posted 5 months ago

“Excellent service once again, great communication and fast delivery”

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Posted 5 months ago

“Fast service, I needed my order quickly and I did get it quickly”

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Posted 5 months ago

“I paid extra for next day delivery. The item arrived 5 days late. I believe this was, in fact, the fault of the delivery company. B&P did refund their express delivery charge promptly.”

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Posted 5 months ago

I apologize for the inconvenience you faced with the delivery. We understand how frustrating this can be, and while it’s disappointing to see the delays, we appreciate your understanding regarding the refund. Warm regards, Team Build & Plumb

Posted 4 months ago

“Really fast delivery and very good product. Best price on the market”

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Posted 5 months ago

“Order process was easy and delivery was quick product excellent”

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Posted 5 months ago

“Good pricing and when I called for advice got through immediately and assisted”

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Posted 5 months ago

“This company were very professional in every way, first class service from start to finish, parcel arrived in perfect condition. Great communication. Highly recommend”

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Posted 5 months ago

“The courier is nice now when it comes is airlink career I advise people on the internet to order off this company it's a good company and they always on time”

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Posted 5 months ago

“Good price and arrived on time”

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Posted 5 months ago

“Great quality tools. Carry holdall very useful.”

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Posted 5 months ago

“Good service and products”

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Posted 5 months ago

“items arrived exactly on time, tracking was perfect plus price extremely competitive”

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Posted 5 months ago

Build & Plumb is rated 4.6 based on 945 reviews