Build & Plumb Reviews

Name: Build & Plumb
Address: Newburn Haugh Industrial Estate, Riversdale Way, Newcastle upon Tyne, England
Rating: 4.57

4.6 Rating 945 Reviews

88 %

of reviewers recommend Build & Plumb

4.6

Based on 945 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Build & Plumb 5 star review on 7th December 2025

Lee Bowes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Product is excellent. Very prompt in receiving items.”

Helpful Report

Posted 6 months ago

“Havent a clue. Havent had anything yet”

Helpful Report

Posted 6 months ago

“Bought some decking oil from here, it was the best price, was sent quickly and well packaged. Would purchase from again.”

Helpful Report

Posted 6 months ago

“Still waiting for one of the products I ordered as went to the wrong depo but the communication afterwords and still now it not very good. All I get back is it says it’s coming then when I get home still not arrived. So not very good probably won’t use them again.”

Helpful Report

Posted 6 months ago

“First time using this site. Products were much cheaper than Wickes and B&Q and the delivery was very fast.”

Helpful Report

Posted 6 months ago

“Got this for blending my paving stones together promptly delivered and no issues would use this site again”

Helpful Report

Posted 6 months ago

“Very good service and delivery”

Helpful Report

Posted 6 months ago

“Fast delivery and good price for the products.”

Helpful Report

Posted 6 months ago

“Have been looking for a joint that would join a 68 mm pipe to a 40 mm pipe for sometime and had no success touring the local builders and plumbers merchants, Then fortunately found the Build and Plumb website with exactly what I wanted. Was promptly posted and does the job perfectly.”

Helpful Report

Posted 6 months ago

“Quality products at competitive price”

Helpful Report

Posted 6 months ago

“Delivery was on time and ordering from the company was smooth. The items were good value and I was pleased as it was the first time I had ordered anything from this company”

Helpful Report

Posted 6 months ago

“First class service well recommended”

Helpful Report

Posted 6 months ago

“Nice navagatible website & great range of products. Found what I was looking for, happy with the price , it was delivered without any delay or fuss. Highly recommended.”

Helpful Report

Posted 6 months ago

“Parcel badly packed, lost half its contents. Emailed straight away but no response for two days. Response was abrupt with no apology asking for photos. Given refund as all items were suddenly out of stock even though website still had stock available.”

Helpful Report

Posted 6 months ago

“All good, great price on the roofing membrane and prompt delivery.”

Helpful Report

Posted 6 months ago

“Excellent communication and speedy response”

Helpful Report

Posted 6 months ago

“I called Build & plumb for some technical advice. The advisor was straight and honest about the products and extremely helpful. Also, I found B&P to be the cheapest and most competitive in their pricing for the for the product I was buying.”

Helpful Report

Posted 6 months ago

“Quite slow despatch time, but once I got that confirmation, they arrived quick. Good Price better than other online stores, but low stock, only had one pair left and I wanted more. All round quite a good online shopping experience, as long as you don't need them urgently.”

Helpful Report

Posted 6 months ago

“I have still not received the item ordered. The courier used seems completely unreliable and disorganised”

Helpful Report

Posted 6 months ago

“Well! You know it's not good when you get asked to do a review and you haven't even received the goods yet....No reply to telephone conversation and no reply to emails. Did receive part of order, but that came direct from a different source. Will avoid from now on.”

Helpful Report

Posted 6 months ago

Build & Plumb is rated 4.6 based on 945 reviews