Careline365 Reviews

Name: Careline365
Address: 42 Barnard Rd, Bowthorpe Employment Area, Norwich, Norwich, Norfolk
Rating: 4.64

4.6 Rating 194 Reviews

93 %

of reviewers recommend Careline365

Company Reviews

Product Reviews

Metrics

4.6

Based on 194 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Careline365 5 star review on 21st February 2022

Rodney Perry

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with Carelines product. Their help and advice were excellent.”

Helpful Report

Posted 3 years ago

“Peace of mind for elderley parents, team on the phone great when setting it up.”

Helpful Report

Posted 3 years ago

“Brilliant service, easy to install and test. All staff most helpful and as a family we feel Dad is safer”

Helpful Report

Posted 3 years ago

“The base unit was delivered the next day. All the staff I spoke to were really helpful which put me at ease, especially as the alarm was answered very quickly when I did the initial test.”

Helpful Report

Posted 3 years ago

“really impressed how quick they set it up”

Helpful Report

Posted 3 years ago

“Very clear when order was placed. Unit received promptly as promised. Very easy to install with clear instruction manual. Would highly recommend!”

Helpful Report

Posted 3 years ago

“Very efficient and helpful . Very impressed”

Helpful Report

Posted 3 years ago

“Easy to install and almost immediately has come in to its own.”

Helpful Report

Posted 3 years ago

“Ordering easy set up easy testing was easy and operator was more than patient and helpful followed my delivery instructions to the letter as of first couple of weeks everything looking good but as only had Caroline for a couple of weeks time will tellearlydays yet”

Helpful Report

Posted 3 years ago

“It was very easy to install and test. The support team very helpful from ordering to testing.”

Helpful Report

Posted 3 years ago

“Helpful customer service, very prompt delivery, easy to set up and test, I thoroughly recommend Careline 365”

Helpful Report

Posted 3 years ago

“Arrived as promised. Even I could set it up. Test was quick and service very good. Impression is of an efficient company and well trained staff”

Helpful Report

Posted 3 years ago

“So easy to set up. Call handlers friendly and clear.”

Helpful Report

Posted 3 years ago

“Excellent service. Ordered over the phone Saturday lunch time and it was delivered on Monday morning. Dad inadvertently unplugged it yesterday and I immediately received an e mail alerting me to the fact. Well done Careline”

Helpful Report

Posted 3 years ago

“We had to arrange this very hastily as our elderly relatives very suddenly became I’ll and stopped being self sufficient. It was a stressful time but every stage of the order and installation was painless and all questions were answered by either the FAQs or very quickly by very friendly, very polite staff on the helpline.”

Helpful Report

Posted 3 years ago

“Very pleased with our purchase, and very grateful already. The alarm was only set up on Friday, and on Monday my father had a fall in his back garden. Careline called him an ambulance and called me, and he spent the night in hospital. He would not have been found til the next day if he didn’t have the alarm. Absolutely wonderful and kind service, thank you so much.”

Helpful Report

Posted 3 years ago

“I find Careline reassuring as the calls are answered promptly. The people I have spoken to were polite and helpful.”

Helpful Report

Posted 3 years ago

“Very quick and easy to install.. Testing was simple and I’d recommend to anyone in need of family/friend member reassurance”

Helpful Report

Posted 3 years ago

“Excellent service all round. Quick delivery of items. Superb staff who helped us set up the system for the 1st time.”

Helpful Report

Posted 3 years ago

“Efficient service”

Helpful Report

Posted 3 years ago

Careline365 is rated 4.6 based on 194 reviews