Careline365 Reviews

Name: Careline365
Address: 42 Barnard Rd, Bowthorpe Employment Area, Norwich, Norwich, Norfolk
Rating: 4.64

4.6 Rating 194 Reviews

93 %

of reviewers recommend Careline365

Company Reviews

Product Reviews

Metrics

4.6

Based on 194 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Careline365 5 star review on 21st February 2022

Rodney Perry

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I pressed the button by mistake twice and the operator responded within seconds and both said no problem as long as I'm okay.Great.”

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Posted 1 year ago

“Very good responses.”

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Posted 1 year ago

“Thankyou for being such lovely people, but the latest equipment especially the upgraded wrist device is terrible.”

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Posted 1 year ago

“Very happy with careline, just a couple of small things, the system seems quite sensitive to going off, hopefully it will settle down in time as new, also the watch strap could be made stronger as the strap is held on with pins, the pin popped out luckily we didn't lose it, but if you do you cannot wear the watch, but other than this very happy thankyou careline.”

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Posted 1 year ago

“Easy to understand and easy to install”

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Posted 1 year ago

“new customer.but service is excellent so far.”

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Posted 1 year ago

“It gives me peace of mind as I live on my own. No family near me. I have set the alarm off by mistake and the operators are so lovely. Nothing is too much trouble.”

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Posted 1 year ago

“This has given the entire family peace of mind for no matter where I am Carelne tracks me. When away from the house WEAR it.”

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Posted 1 year ago

“Very helpful company. Works brilliantly. Recovering from a stroke, my Dad fell over at the weekend (luckily he was unhurt) and it triggered the response from Careline immediately, so have seen it in action and feel very reassured.”

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Posted 1 year ago

“Everyone I have spoken too has been so helpful, professional and understanding. I have inadvertently activated the alarm on three occasions and must say I am so impressed with the rapid response. My only criticism is the black neck band which looks very ugly especially when wearing summer clothes. I feel confident that should there ever be an emergency, I know I am in good hands. Thank you to the team who look after me. Rae Palmer”

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Posted 1 year ago

“Very helpful and efficient service.”

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Posted 1 year ago

“Only criticism is the price increase is substantial and you now have set it up yourself as my previous unit a had for my mother someone came to install it.But otherwise very pleased with service. Friendly staff very helpful on the phone.”

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Posted 1 year ago

“My call was answered quickly and Drew, the call handler, was very helpful. He told me I can contact them at any time. The equipment came the next day and was easily installed by my son-in-law. It gives me peace of mind.”

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Posted 1 year ago

“Very easy set up & great peace of mind”

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Posted 1 year ago

“Really happy with the product and customer service”

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Posted 1 year ago

“Chances are that I am like a lot of people who have never used this type of service before so it was a bit daunting to hear Mother say she thought it time to get an alarm. But I didn't need to worry - every step of the way was easy to navigate. Even when Mother said she didn't want to wrist alarm that was sent but a pendant! Jenny was able to quickly send out a replacement which arrived next day. And the testing of the alarm was so reassuringly professional and friendly.”

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Posted 1 year ago

“I have only recently received my GPS unit, so early days. But I have used a Careline home unit from Waverley BC for the last 10+ years and received good service; but thankfully never needed to use it in an emergency.”

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Posted 1 year ago

“Brilliant, very helpful and caring.”

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Posted 1 year ago

“Well it's very early days and I've not had to use Set up easy, testing staff very nice..I sincerly hope that I won't have to use!!😂 Should like another neck cord..gets grubby”

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Posted 1 year ago

“Found the whole experience excellent from ordering to set up of equipment thank you very much,family are so relieved that I've now got an emergency system.”

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Posted 1 year ago

Careline365 is rated 4.6 based on 194 reviews