Careline365 Reviews

Name: Careline365
Address: 42 Barnard Rd, Bowthorpe Employment Area, Norwich, Norwich, Norfolk
Rating: 4.64

4.6 Rating 194 Reviews

93 %

of reviewers recommend Careline365

Company Reviews

Product Reviews

Metrics

4.6

Based on 194 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Careline365 5 star review on 21st February 2022

Rodney Perry

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“changed to careline about 4 months ago as current provider couldnot upgrade mums falls pendent, found carline to be very professional , staff are very helpful and friendly”

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Posted 11 months ago

“Wonderful service. Always polite and helpful even when it’s a false alarm! Would highly recommend”

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Posted 11 months ago

“Excellent and prompt service, happy to answer any question and quick to respond when I phoned. My pendant was immediately replaced when it was obvious the phone signal was too weak. I haven't needed to use it as yet but living on my own with a severe back condition I wear my pendant 24/7 in the knowledge that should anything happen, help will get to me as soon as possible.”

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Posted 1 year ago

“Very pleased”

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Posted 1 year ago

“Very efficient service so far. Was impressed that they reminded mum to test her alarm when she swapped the watch for a necklace pendant. My mum and I are really happy with the service.”

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Posted 1 year ago

“Answered my call to see what happened and I said all was OK, I had accidentally triggered it off.”

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Posted 1 year ago

“I'm impressed with the care and advice given while dealing with challenges caused by working through the scenarios presented working remotely.”

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Posted 1 year ago

“very good and quick to answer”

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Posted 1 year ago

“Very happy with the service, prompt response when needed and friendly sounding staff”

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Posted 1 year ago

“Great”

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Posted 1 year ago

“A short acquaintance was enough to satisfy me that 'Careline' are a very compassionate organisation.”

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Posted 1 year ago

“Always pleased with the quick response”

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Posted 1 year ago

“I have found Careline most helpful particularly when it was difficult to get the equipment to work with my phone. They didn't give up ! So far I have only had to call upon them once and that was very straightforward and quick.”

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Posted 1 year ago

“Great customer service - assistance provided when setting up the system in Mum's home, and alarm call activation always answered in a very prompt and friendly manner.”

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Posted 1 year ago

“I knew that we had a particular need so instead of shopping from the website I called Careline and they were hugely helpful in deciding what product to try. We also had a problem that the alarm was out of range when we tested it then came back into range when I put it in the back of my car. . Careline hadn't got hold of anyone and so had called an ambulance. I spoke to them through the device and all was sorted/ cancelled. I only wish my father's room had GPS or phone coverage so that we could actually use the device; the service was great!”

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Posted 1 year ago

“Very pleased with the caring, prompt response. Even when pressed in error!”

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Posted 1 year ago

“Put simply it's peace of mind to our family”

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Posted 1 year ago

“My Adeline is ok thank you, but i did wonder when I have it on my bedside table, why sometimes it flashes very brightly every now and again, is that normal. Also just a bit surprised you don't have weekly check to see if everything is working alright, or would you realise if it wasn't working correctly? Thank you anyway. Mavis Turner”

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Posted 1 year ago

“New user but so far very impressed. Can't wait however for the wristwatch version to arrive. It would probably prevent the accidental calls that I am prone to make.”

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Posted 1 year ago

“Quick service.my unit developed faulty and the replacement arrived the next day.great servi”

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Posted 1 year ago

Careline365 is rated 4.6 based on 194 reviews