Car Mats UK Reviews

Name: Car Mats UK
Address: Unit 1a Bestwood Road, Brookhill Industrial Estate, Pinxton, Nottinghamshire
Rating: 4.65

4.7 Rating 7,676 Reviews

91 %

of reviewers recommend Car Mats UK

4.7

Based on 7,676 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

7772131313

Email:

accounts@mto-uk.com

Location:

Unit 1a Bestwood Road,
Brookhill Industrial Estate,
Pinxton
Nottinghamshire
NG16 6NT

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Car Mats UK 5 star review on 12th January 2025

S Harfield

Car Mats UK 5 star review on 29th November 2024

S Schmitz

104

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took a very long time to deliver.”

Helpful Report

Posted 2 years ago

“Bought the "main dealers" mats for my audi a4 avant. Good enough fit but not the heavy deep carpet I was expecting. Really no difference between these and mats ones half the price in terms of quality. Actually thought they'd sent budget ones.”

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Posted 2 years ago

“Would have helped if you had the correct name for delivery. I ordered it and you had my name and not the correct recipient.”

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Posted 2 years ago

“Really pleased with the mats, look very smart and good quality just felt they took a long time to arrive from order to delivery”

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Posted 2 years ago

“Unfortunately one of my cover wasn’t quality controlled and therefore came with missing stitches leaving a hole”

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Posted 2 years ago

“OK company, response times slow when it comes to customer support but don't have any idea on their size, the end product was received and it fit, which is all i needed”

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Posted 2 years ago

“Mats too big for car which I stated was golf me 6 very disapointed”

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Posted 2 years ago

“Good quality mats, we’ll made, but the two fixing holes in the drivers mat are too big for the lugs on the car floor”

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Posted 2 years ago

“After a very long and disappointing wait the mats turned up yesterday. Not particularly happy with this but my uncle is pleased with the actual mats.”

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Posted 2 years ago

“Really disappointing when it arrived the back seat cover was a one piece not a 4 piece as ordered. Really difficult to find a contact number to ring The quality is good but really disappointed”

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Posted 2 years ago

“Supply took a couple of days longer than promised and the courier just dumped the package on the doorstep without knocking.”

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Posted 2 years ago

“Ordered my mats on 19 March and paid nearly £100 for them as they are the luxury ones. Received my order 18 April! Sent an email after 10 days asking if there was a delay as I’d never heard anything, no shipping notice etc. received an email back saying 2 of the sewing machines had gone down and there was a delay. Fair enough I suppose but if I’d never got in contact I would never have been told. The mats are off really good quality and fit perfectly in the car. Would have been 5 stars except for the very long delay, so I’ve given 3 stars.”

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Posted 2 years ago

“The mats are very nice. Unfortunately the company uses a poor delivery service. Our mats were left outside the porch of a house some way along the road. Luckily we found them.”

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Posted 2 years ago

“hi , i ordered a quilted seat cover grey . you sent me a black smooth one.”

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Posted 2 years ago

“rear mats both the same design only fit one side”

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Posted 2 years ago

“delivery a little longer than indicated but very impressed with quality and fit. Not convinced the velcro will stay attached to car when removing… time will tell”

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Posted 2 years ago

“Mats look really good. However, although careful to order exactly the right ones, the ‘poppers’ are in the wrong place for my year and make if car, so they are not a smooth fit.”

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Posted 2 years ago

“I would of liked edges or maybe even thicker rubber matts .”

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Posted 2 years ago

“Overall a good experience, communication from the carrier could be better. Disappointing that I couldn't contact you by telephone with a delivery query”

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Posted 2 years ago

“Since I have not yet unwrapped them or put them in the car, it remains to be seen whether they are any good or not”

Helpful Report

Posted 2 years ago

Car Mats UK is rated 4.7 based on 7,676 reviews