Ding Reviews

Name: Ding
Address: 3 Shelbourne Buildings, Shelbourne Road, Dublin, 3 Shelbourne Buildings, Shelbourne Road, Dublin, Dublin
Rating: 4.27

4.3 Rating 498 Reviews

81 %

of reviewers recommend Ding

Company Reviews

Metrics

Info

4.3

Based on 498 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

About Ding:

Since 2006 Ding was founded to change billions of lives by accelerating mobile access. As the number one international mobile top-up platform in the world, every second, someone, somewhere sends a phone recharge with Ding. Our users have successfully sent over 500 million top-ups globally, via our app, online at ding.com and in-store at over 600,000 retail partners worldwide.

Visit Website

Email:

raquel.martini@ding.com

Location:

3 Shelbourne Buildings, Shelbourne Road, Dublin,
3 Shelbourne Buildings, Shelbourne Road, Dublin
Dublin
D04 C2Y6

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Ding 1 star review on 21st December 2019

Edem

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service of excellence”

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Posted 3 years ago

That's an excellent comment, thank you Casiana! Zack

Posted 3 years ago

“Super easy and fast service 🙂”

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Posted 3 years ago

Thanks! We aim to provide an easy, fast and secure service to all customers. It brings us huge joy knowing you're happy. - Robert

Posted 3 years ago

“It's excellent”

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Posted 3 years ago

Wow, thanks! That's exactly what we like to hear from our customers. - Robert

Posted 3 years ago

“Son rápido en realizar las recargas y fácil de pagar”

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Posted 3 years ago

Muchas gracias por tu comentario, María. Hacemos todo lo posible para ofrecer un servicio sencillo, rápido y seguro. Nos da una gran alegría saber que estás contenta con nuestro servicio. - Robert

Posted 3 years ago

“Very happy 😊 with the service”

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Posted 3 years ago

We're glad to hear that! Thank you for using our services. Zack

Posted 3 years ago

“works good with pay pal”

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Posted 3 years ago

Thanks for your comment, Alexander! - Robert

Posted 3 years ago

“Ho pagato una ricarica nauta etecsa cuba ,i soldi li hanno presi ma la ricarica non è mai arrivata.sono 4 giorni che aspetto ma niente non risolvono nulla. Peccato cambierò sito per le mie ricariche”

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Posted 3 years ago

Mi dispiace sapere che hai avuto questa brutta esperienza. Non sono riuscito a trovare i tuoi dettagli di contatto qui, ma contattaci all'indirizzo customercare@ding.com e saremo lieti di esaminare il tuo caso.Zack

Posted 3 years ago

“good app ,it was very good if I recieve some discounts”

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Posted 3 years ago

Thanks, that's great to hear! We're delighted you're enjoying our app. - Robert

Posted 3 years ago

“I love it”

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Posted 3 years ago

We're glad to hear you love our app/website, Moana! Thank you for letting us know and for choosing us! Zack

Posted 3 years ago

“Llega la recarga super rápido.”

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Posted 3 years ago

¡Gracias, estamos orgullosos de ser uno de los servicios de recargas más rápido del mercado! Zack

Posted 3 years ago

“I received only good and quick service. I am very happy and satisfied. Thankyou😀”

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Posted 3 years ago

Wow, we love to hear about the joy that comes after buying a top-up! Thanks, Mirinda! Zack

Posted 3 years ago

“It’s ok but the processing fee is wayyyy too much. That’s my only problem.”

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Posted 3 years ago

Thanks for your feedback! We regularly review our fees and rates to give our customers the best service possible. However, I will make sure our team reviews them again. Please contact us at customercare@ding.com if you have any questions. Zack

Posted 3 years ago

“Is very imaging service”

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Posted 3 years ago

Thanks, Balvinder. . We work very hard to provide the best service so hearing nice things makes us smile. - Robert

Posted 3 years ago

“Отличное приложение.”

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Posted 3 years ago

Спасибо, приятно слышать! Мы рады, что вам нравится наше приложение. - Роберт

Posted 3 years ago

“Easy and affordable thanks to ding”

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Posted 3 years ago

Thank you very much for your review! - Robert

Posted 3 years ago

“You don’t help resolving the issues we face with the service you offer!”

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Posted 3 years ago

I am sorry to hear you had a bad experience using our services. I could not find your contact details on our system but reach us at our live chat or at customercare@ding.com and we will be happy to review your case. - Robert

Posted 3 years ago

“Oui mais les prix son un peux cher le bonus à 9.99$me coûte 36.00$”

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Posted 3 years ago

Merci pour votre commentaire. Pouvez-vous s'il vous plaît nous envoyer un e-mail à customercare@ding.com avec les détails de la transaction afin que nous puissions l'examiner pour vous ? Merci Zack

Posted 3 years ago

“I'm enjoying this app is is fast and easy I am enjoying the discount 20% off the app try and download it maybe you feel better too”

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Posted 3 years ago

Thanks, Mouhamed! We’re thrilled to hear such good feedback, and we’re proud to be one of the fastest top-up services. - Robert

Posted 3 years ago

“Easy to use, no issues at all. VERY good.”

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Posted 3 years ago

Thanks! That's exactly what we like to hear from our customers. - Robert

Posted 3 years ago

“Ding is sure 👍”

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Posted 3 years ago

Thanks! We're very proud of what we do and we aim to provide a fast and secure service to all customers. It brings us huge joy knowing you're happy. - Robert

Posted 3 years ago

Ding is rated 4.3 based on 498 reviews