Ding Reviews

Name: Ding
Address: 3 Shelbourne Buildings, Shelbourne Road, Dublin, 3 Shelbourne Buildings, Shelbourne Road, Dublin, Dublin
Rating: 4.27

4.3 Rating 498 Reviews

81 %

of reviewers recommend Ding

Company Reviews

Metrics

Info

4.3

Based on 498 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

About Ding:

Since 2006 Ding was founded to change billions of lives by accelerating mobile access. As the number one international mobile top-up platform in the world, every second, someone, somewhere sends a phone recharge with Ding. Our users have successfully sent over 500 million top-ups globally, via our app, online at ding.com and in-store at over 600,000 retail partners worldwide.

Visit Website

Email:

raquel.martini@ding.com

Location:

3 Shelbourne Buildings, Shelbourne Road, Dublin,
3 Shelbourne Buildings, Shelbourne Road, Dublin
Dublin
D04 C2Y6

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Ding 1 star review on 21st December 2019

Edem

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ding is by far the best app, load is sent so fast and secure, so true to their advertising, everyone should download”

Helpful Report

Posted 3 years ago

Wow, thanks for the excellent feedback, Pete! We're very proud of what we do and we aim to provide a fast and secure service to all customers. Zack

Posted 3 years ago

“Je suis content de choisir Ding pour envoyer des bonnes nouvelles a ma famille”

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Posted 3 years ago

Merci pour ton commentaire Andres. Nous aimons entendre que notre application vous aide à partager des moments spéciaux avec votre famille. Zack

Posted 3 years ago

“The exchange rate is is much higher. Other then that everything is good.”

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Posted 3 years ago

Thank you for your feedback. We regularly review our rates to give our customers the best service possible. However, I will make sure our team reviews them again. If you have any questions, please contact us via live chat or customercare@ding.com. Zack

Posted 3 years ago

“My wife is in the Phillipines and I'm Canada..she works hard and monie is not good there ..so I love this App I can pay for her phone and not worry about it best App ever ..thank you you guys love you guys”

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Posted 3 years ago

We're so happy to hear you can help your wife with top-ups, Ernest. Thank you for choosing us! Zack

Posted 3 years ago

“Excellent app”

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Posted 3 years ago

Indira, thanks for your feedback, and do spread the word! Zack

Posted 3 years ago

“So good and so cool”

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Posted 3 years ago

Thank you for your comment! That's exactly what we like to hear from our customers. Zack

Posted 3 years ago

“50% less please”

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Posted 3 years ago

Thanks for your comment, Jenney. Please send an email to customercare@ding.com and we will be happy to help you with your query.

Posted 3 years ago

“Great app very easy to use Very helpful”

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Posted 3 years ago

Wow, thanks Sajeed! We do our best to make the app as user friendly as possible. We are glad you like it. Zack

Posted 3 years ago

“Great app very easy to use Very helpful”

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Posted 3 years ago

Wow, thanks Sajeed! We do our best to make the app as user friendly as possible. We are glad you like it. Zack

Posted 3 years ago

“Im very happy”

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Posted 3 years ago

Thanks for your feedback, Balbeer! We are thrilled to hear you are enjoying our app/website! Zack.

Posted 3 years ago

“Easy and reliable source of sending mobile top up abroad.”

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Posted 3 years ago

Thanks, Linnet! We're very proud of what we do and we aim to provide a fast and secure service to all customers. It bring us huge joy knowing you're happy. Zack

Posted 3 years ago

“nice and accurate service 👍🏼”

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Posted 3 years ago

Thank you for your comment! That's exactly what we like to hear from our customers. Zack

Posted 3 years ago

“The best of the best service”

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Posted 3 years ago

Wow, thanks Nadine and do spread the word! Zack

Posted 3 years ago

“Very good app I am impressed ☺️☺️☺️”

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Posted 3 years ago

That's great to hear! Thank you for your feedback and we are delighted you are enjoying our app. Zack

Posted 3 years ago

“El Servicio es excelente, ya que es fácil, rápido y seguro; incluso se puede pagar con PayPal. Solo sugiero que coloquen comprad de 5 dólares. Lo recomiendo bastante, ya que es un Servicio bastante completo y cómodo.”

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Posted 3 years ago

Muchas gracias por tu comentario, Ramón. En referencia a los montos de las recargas, lamentablemente solo ofrecemos las que aparecen en nuestra página web. Sin embargo, las cantidades cambian de vez en cuando, ya que no son estáticas. Mientras tanto, le haré saber al equipo de precios que te gustarían cantidades más variadas. Zack

Posted 3 years ago

“A little expensive but nice”

Helpful Report

Posted 3 years ago

We appreciate your feedback! We regularly review our fees and rates to give our customers the best service possible. However, I will let the team know so they can review them again. Please contact us on our live chat or customercare@ding.com if you have any questions. Zack

Posted 3 years ago

“A little expensive but nice”

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Posted 3 years ago

“Excellent service. Far much better than any mobile recharge I've ever been using.”

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Posted 3 years ago

Wow, Kotini, thanks for your excellent feedback! That's exactly what we like to hear from our customers! Zack

Posted 3 years ago

“Excelente y llegan las recargas rápido a mis seres queridos”

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Posted 3 years ago

¡Guau! Gracias, Lorena. Nos encanta que estés disfrutando nuestra aap/página. Zack

Posted 3 years ago

“No one knows my debit card information after I used ding to send money 2x, someone used my debit card to place an order of 54.00 dollars. I strongly believe someone in ding company used my debit card information to place that order. I thought all debit card information was encrypted. I also received notice from Rebtel of debit/credit card fraud that this was going on with WhatsApp and Ding. Be careful with Ding!!!! Ding refused to cooperate with me. They did not want to release information at all.”

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Posted 3 years ago

We are very sorry to hear this happened to you. We have contacted you by email so we can resolve this issue as soon as possible. Zack

Posted 3 years ago

Ding is rated 4.3 based on 498 reviews