“Thank you for the,summerhouse /shed , received on time with regular updates on the way here. I haven’t had it put up yet as not painted as weather has been awful, so wrapped up and under cover. I will update you more when completed ,with a few photos.”
Dear customer,
You're very welcome!
We're delighted to hear that your summerhouse/shed arrived on time and that you've been informed throughout the process.
Taking your time to paint it properly sounds like a wise decision, especially considering the weather.
We look forward to hearing more about your experience once it's completed, and we'd love to see photos of the finished product!
Please feel free to reach out if you have any questions or need further assistance.
Thank you for choosing our product!
Best wishes,
elbec garden buildings
“Purchasing was straightforward and delivery and installation good. Some problems with the shed construction, and a replacement door is being fitted soon .”
Dear Mrs Anthea,
Thank you for your feedback!
We're glad that purchasing, delivery, and installation went smoothly.
However, we apologise for your issues with the shed construction and the door.
We're committed to ensuring your satisfaction, and we're currently working on resolving the door problem.
If you have any other concerns or need further assistance, please don't hesitate to contact us.
We appreciate your patience and understanding!
Best wishes,
elbec garden buildings
“Nice building, but shed door doesn't fit at all, so I am waiting for a replacement. A piece was missing so they had to come back to fit it. I think the wood bearers should be thicker and higher off the ground. They are letting water sleep up with all this heavy rain. Delivery and installation very good.”
“Great communications from them at all times explaining delivery etc. It arrived on time and was left where I had requested.
The bike shed is definitely a 2 person job and bits of it are quite fiddly. Watch the video over and over to get it right. Definitely better with the floor locking kit.”
Dear Mr Gary,
We appreciate your feedback!
We're glad to hear that you had a positive experience with our communication and delivery process.
Assembling a bike shed can be tricky, but it's great to know that the instructional video was helpful.
If you have any further questions or concerns, feel free to reach out to us!
Best wishes,
elbec garden buildings
“Building came damaged and took over a week to rectify, the stain was so iragr it was ridiculous and when I spoke to customer services I was actually laughed at by the agen it the phone…
Overall a nice product but be prepared to rectify the many issues that come with it such as windows that are made far to small for the recess meaning lots of additional packing required to fill the gaps, wood that is already split and nails protruding from the finished surface..and as for the return on the roof overhang…seriously what we’re the designers thinking!
Buy cheap but be prepared to spend a lot of time and effort to make good….”
Dear Mr Barry,
We're delighted to hear about your spot-on service experience and that the delivery was on time.
It's great to know that the delivery team even assisted with carrying large parts around the back garden.
If there's anything more we can assist you with or if you have further comments, please feel free to reach out!
Best wishes,
elbec garden buildings
Dear Mrs Lynne,
We're thrilled to hear that you would recommend our service and that you're very pleased with how the order was processed.
Thank you for recommending us, and we appreciate your business!
Best wishes,
elbec garden buildings
Dear Mrs Lynne,
Thank you for your kind words!
We're pleased to hear that you found our service efficient and helpful, and we're glad you're satisfied with our products.
We appreciate your business and review!
Best wishes,
elbec garden buildings
Dear Ivan,
Thank you so much for taking the time to leave us a 4-star rating!
We greatly appreciate your feedback and are thrilled to hear that you are satisfied with your purchase!
Should you have any further questions or require any assistance, please do not hesitate to reach out to us.
Best wishes,
elbec garden buildings
“Delivered before booked date. But messaged well before hand to say is it convenient.
The men were most polite, friendly and put the shed exactly where we required it to be put.
The whole process from ordering to delivery very easy and no complications. The shed is very good quality and price very reasonable.
Fully recommend elbec as a company.”
Dear Mr Stephen,
We're delighted to hear about your positive experience!
It's great that the delivery was not only ahead of schedule but also coordinated with your convenience.
We appreciate your kind words about our polite and friendly delivery team, and we're pleased the shed was placed exactly where you wanted it.
Thank you for recommending elbec, and if there's anything more we can assist you with, please feel free to reach out.
We appreciate your business and look forward to serving you again in the future!
Best wishes,
elbec garden buildings
Dear customer,
Thank you for your positive feedback!
We're glad to hear that you found our service reliable and the price very good.
While the shed may not be the strongest, we're pleased to know it suits your needs for the allotment.
If you have any more comments or if there's anything else we can assist you with, please feel free to reach out.
We appreciate your business and look forward to serving you again in the future!
Best wishes,
elbec garden buildings
“A great service and excellent product at a reasonable not inflated price. Other sites show this exact shed for over £200 more ripping off the unsuspecting punter.”
Dear Mr Chris,
We're thrilled to hear about your positive experience!
Providing great service and excellent products at reasonable prices is our goal.
We appreciate your kind words and are pleased to have met your expectations.
Thank you for choosing elbec, and we look forward to serving you again in the future!
Best wishes,
elbec garden buildings
Dear Miss Eileen,
You're welcome!
If you ever need assistance in the future, don't hesitate to reach out.
Have a wonderful day!
Best wishes,
elbec garden buildings
Dear customer,
We're thrilled to hear that you found our price great and that the delivery was prompt!
Your satisfaction is our priority, and we appreciate your positive feedback.
Thank you for choosing elbec, and we look forward to serving you again in the future!
Best wishes,
elbec garden buildings
“Thought that the timber quality was rather substandard, there are many many knot holes in the boards which will need to be sealed and the roof was rather awkward to fix into place”
Dear customer,
We're delighted to hear about your positive experience!
Great communication, on-time delivery, and friendly drivers are all part of the service we aim to provide.
Thank you for choosing us, and if there's anything more we can assist you with or if you have further comments, please feel free to reach out.
Thank you for your business!
Best wishes,
elbec garden buildings
“Really great company to deal with, products are well priced, I exchanged our fencing and the lady in customer services went above and beyond to help me choose a new product and organise the return, thank you for all your help and patience even when my toddler was shouting in the background!”
Dear Jo-Anne,
We're thrilled to hear about your positive experience with our company!
It's wonderful that you found our products well-priced and had a great interaction with our customer service team.
We appreciate your kind words about the assistance you received, and we're glad to have been able to help you choose a new product and organize the return.
Thank you for your patience during the process, even with the background excitement!
If there's anything more we can assist you with, please feel free to reach out.
We appreciate your business!
Best wishes,
elbec garden buildings
Dear Mrs Brenda,
Thank you for the concise and positive feedback!
We're glad to hear that your experience has been great.
Thank you for choosing our services!
Best wishes,
elbec garden buildings
Dear Mr Peter,
We're delighted to hear that our after-sales team provided attentive support with your delivery details.
Your satisfaction is important to us, and we appreciate your positive feedback.
Thank you for choosing our services, and we're here to help with any future needs you may have!
Best wishes,
elbec garden buildings
