Good Afternoon,
Thank you for leaving your fantastic review with us.
We are thrilled to hear that you found our products to be satisfactory for the price and that the descriptions and information were helpful. Your feedback is invaluable and motivates us to keep delivering the best service possible. If you have any questions or need any assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Afternoon,
Thank you for sharing your review with us.
We sincerely apologise for the delay in shipping and the lack of communication regarding your delivery time slot. We understand how frustrating this can be and appreciate your feedback. Your experience is important to us, and we will take your comments on board to enhance our service in the future. If you have any questions or need any assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you so much for your wonderful review.
We are delighted to hear that you had a great delivery experience and found the assembly easy. It is also great to know that we could assist you quickly with the missing piece. Your satisfaction means a lot to us. If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for sharing your excellent review with us.
We are delighted to hear that you are satisfied with your shed and that it was delivered to you quickly and safely. Your positive feedback is greatly appreciated, and it encourages us to continue providing satisfactory products and services. If you need assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for sharing your wonderful review with us.
We are so glad to hear that you received brilliant service and are enjoying your new shed. Your satisfaction is incredibly important to us, and we truly appreciate your feedback. If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
“No communication on time of delivery, had to phone shire to find out, delivery arrived on date specified, but was told by driver after unloading, that the glazing will come in a week or two. Now have a completed summerhouse/workshop that is not watertight or secure”
Good Morning,
Thank you for sharing your experience with us.
We sincerely apologise for the communication issues regarding the delivery and glazing. It is our priority to ensure that our customers are well-informed throughout the process, and we appreciate your feedback on this matter. If you have any questions or need any assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for taking the time to share your kind review with us.
We are delighted to hear that you had an excellent experience with our service, delivery, and product quality. Your satisfaction is our utmost priority, and we truly appreciate your kind feedback. If you have any questions or require further assistance, please don’t hesitate to reach out to our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for sharing your lovely comments with us.
We are delighted to hear that you are satisfied with the quality of our product and that it was delivered as promised. Your positive feedback is greatly appreciated and reinforces our commitment to providing excellent service. If you require any assistance or if you have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for taking the time to leave your lovely feedback with us.
We are delighted to hear that you are happy with your purchase and found our prices reasonable. Your satisfaction is incredibly important to us, and we appreciate your support. If there is any assistance you require or if you have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for sharing your wonderful feedback with us.
We are delighted to hear that your order was delivered on time and that our driver provided you with a good experience. Ensuring that our deliveries arrive safely is important to us, and your satisfaction is greatly appreciated. If you have any questions or need further assistance, please do not hesitate to reach out.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for your feedback regarding your delivery experience.
We sincerely apologise for the delay you encountered and understand how important timely delivery is for you. Your comments about lead time are valuable to us, and we will certainly look into this to improve our processes. If you have any further questions or need assistance, please do not hesitate to reach out to our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
“A really lovely seat, I was disappointed to find all of the screws in one bag and had to take time to measure and sort them into their batches. I also was not happy that I had to drill all of the pilot holes myself. That said it was very good value for money and very sturdy once erected.”
Good Morning,
Thank you for taking the time to leave your valuable feedback.
We are thrilled to hear that you found our seat lovely and sturdy. We appreciate your comments regarding the packaging of the screws and the need for pilot holes. Your insights are important to us, and we will take them into consideration moving forward. If you have any questions or need further assistance, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for sharing your kind comments with us.
We are thrilled to hear that you are pleased with both our product and service. Your satisfaction is our top priority, and we appreciate your support. If you have any questions or need further assistance, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for taking the time to share your fantastic review.
We are thrilled to hear that you had a brilliant experience with the delivery and found it easy to order online. Your satisfaction with the quality of our product means the world to us. If you have any questions or need further assistance, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for reaching out and sharing your experience with us.
We apologise for the inconvenience caused by the damage to your outdoor bar and the lack of communication from our team. It is not the level of service we strive to provide, and we appreciate your patience in resolving the issue. Your feedback is crucial for us to improve, and we hope to do better in the future. If you have any questions or need further assistance, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for sharing your wonderful review with us.
We are thrilled to hear that you are pleased with both the product and the service you received. Your satisfaction is our top priority, and we appreciate your kind words. If you have any questions or need further assistance, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
“Contact was good following a delivery issue from the courier company.
I was updated by email and in person overall greenhouse arrived and was erected without issue.
A pleasant experience.”
Good Morning,
Thank you for taking the time to leave a review regarding your experience with us.
We are pleased to hear that the communication regarding the delivery issue was helpful and that your greenhouse arrived and was erected without any problems. We always aim for a smooth process for our customers, and it is lovely to know you had a pleasant experience. If you have any questions or need further assistance, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for sharing your feedback with us.
We are pleased to hear that you find the log store has met your expectations. We appreciate you bringing the issue with the nail to our attention, and it is great to know it was able to be fixed. If you have any questions or need further assistance, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for taking the time to share your review with us.
We are glad to hear that you are pleased with your shed. We appreciate your comments about the pre-build issues, as we strive for continuous improvement. If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
“I know was a cheap shed,but nothing fitted together properly, wood warped making it difficult to screw panels together. Sip lap not nailed leaving big gaps in walls. This is third shed I've bought from elbec because of competitive prices, probably won't use again now.”
Good Morning,
Thank you for sharing your feedback with us.
We sincerely apologise for the issues you've encountered with your recent shed purchase. It is disappointing to hear that the assembly and parts did not meet your expectations, especially after being a returning customer. Your comments are valuable in helping us address these concerns and improve our products. If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
