“Had a piece damaged… then the whole front missing, still waiting for part to be delivered and reinstalled, so at present unable to review… hoping the product isn’t more damaged after being later on top of each other for nearly 2 weeks”
“The service from Elbec was great, delivery on time with a very helpful driver. The reason for only 3 stars was the log store was definitely on the flimsy side and probably not worth the price. The floor had to be substantially strengthened. Also the back and the roof apex I put a support in.”
“A great value for money shed which arrived on time and was quickly unloaded by the driver.
It is now being used as a safe and secure the chicken house for our 6 spoilt chickens !”
Dear Mr Andrew,
We're thrilled to hear that you had an excellent experience with us!
Thank you for your kind words about our product quality, speedy delivery, and communication.
Customer satisfaction is our top priority, and we're glad we could meet your expectations.
Best wishes,
elbec garden buildings
“Avoid at all cost i have beteen 15 and 25 photos of very bad workmanship.
They offered to replace some pices, id have to wait 2 weeks have alot merchinery
under a gazbo, it wasnt an option so i had to have it built.
we even had to cut the plastic for the windows, they were that far out of square
AVOID AVOID AVOID”
“A really good product that looks superb now completed & painted. Very pleased with the product which looks far better in the garden than a conventional greenhouse. Instructions for assembly could have been more detailed & there was one 70mm screw missing from the pack but fortunately i had one in my toolbox.”
Dear Mr David,
It's great to hear that you're pleased with your new product and that it looks superb in your garden!
Your feedback about the assembly instructions is duly noted, and we'll strive to improve them for future customers.
We apologise for the missing screw and are glad to hear that you were able to find a replacement.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Best wishes,
elbec garden buildings
“Fast delivery, frame feels quite sturdy, thin panels around the thickness of lemonade bottles but they have survived strong wind, rain and hailstones over the last few weeks since we built it. The shelves in the shelf kit are two small plastic shelves that clip onto the frame so not worth the extra £40 when you can get cheaper wire racking elsewhere. As expected it needed two people to put together but the instructions were OK. Overall though I don't think you could get a better greenhouse for the price. Seedlings are doing very well. If you're looking to take a step up from growing on a windowledge but don't have the funds for a 'proper' greenhouse, this is perfect. I'm really glad we got it.”
Dear Mrs Marianne,
Thank you for sharing your experience!
We're glad to hear that your greenhouse has withstood strong weather conditions and your seedlings are thriving.
Your feedback about the shelf kit has been duly noted, and we'll consider it for future improvements.
We strive to provide quality products at affordable prices, and we're thrilled you're pleased with your purchase.
Please feel free to reach out if you have any further feedback or questions.
Happy gardening!
Best wishes,
elbec garden buildings
Dear Mrs Diane,
Thank you for your kind words!
We're delighted to hear that you had a brilliant experience with our service and delivery.
Customer satisfaction is our top priority, and we're glad we could meet your expectations.
If you ever need assistance in the future or have any questions, please don't hesitate to reach out.
We appreciate your support!
Best wishes,
elbec garden buildings
Dear Ms Sue,
We're pleased to hear you had a positive experience with our customer service.
Providing excellent service is important to us, and we're always here to assist you in any way we can!
Best wishes,
elbec garden buildings
Dear Mr Richard,
We're happy to hear that you found our service quick and efficient and that you're satisfied with the shed you received!
We prioritise providing quality products at competitive prices, and we're glad we could meet your expectations.
Thank you for choosing us!
Best wishes,
elbec garden buildings
Dear Mr Jerry,
Thank you for your feedback!
We understand it takes time to fully assess how a shed holds up in various weather conditions.
We appreciate your initial assessment and hope the shed meets your expectations over time!
Best wishes,
elbec garden buildings
Dear Mr Ray,
We're glad to hear that your ordering experience was smooth and hassle-free!
Feel free to reach out if you need further assistance or have any questions about your shed.
We're here to help ensure you have a great experience with your new shed!
Best wishes,
elbec garden buildings
