“Recently purchased a palram greenhouse from elbec, the whole process was easy and went smoothly, unfortunately there was a part missing I contacted the manufacturer which was long and drawn out so I contacted elbec who had it sorted in a few days excellent customer service.”
“Pleased with the arch. However, the posts are an unusual size and it’s not been possible to find the correct sized post stakes which has proved to be incredibly frustrating. Customer services were not helpful and we have ended up making do with a sub optimal solution.”
“The price was very good, excellent communication and swift delivery. But most of all we were very impressed by the quality of our planter. very pleased and would certainly buy again.”
“Ordered a corner pergola, extremely pleased with it. The Pergola is well designed and very solid. It looks lovely in our garden and adds a great focal point in a rather bare area of the patio.
It definitely requires 2 people who are experienced at DIY to erect the Pergola as the posts and beams are heavy to handle. The instructions were clear but careful measurements are needed to get the post based correctly positioned. Everything slots together well once this is done.
It was an easy product to order online with prompt delivery. Would highly recommend this Pergola.”
“My shed arrived on time and your driver/delivery fella was efficient and very polite. The shed went up very quickly and your instructions were spot on. We are very happy with our new shed.”
“It was not what I expected it is more like a shed with windows we have had to reinforce the roof and the floor as I bought to use as an art studio.It also came with a crack on the front panel and the windows didn’t line up properly .Before the winter comes will have to buy more roofing felt as the stuff that came with it is so thin it was tearing as it was being put up”
“Very quick delivery only thing the time span was 7 to 6 and I wasn't sure if it was am or pm. Turns out it was am and they arrived at 7.10am. Greenhouse was well packed and all pieces were there. Felt the instructions could have been a bit better but got there in the end. Love it.”