“we have bought two planters now and both time we were impressed with the customer service, the delivery, the quality of the product and of course with the price. would buy again for sure”
Good Afternoon,
Thank you for taking the time to share your feedback.
We are delighted to hear that you have been impressed with the customer service, delivery, and the item you have chosen. If you need any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you for taking the time to share your feedback.
We are pleased to hear that the items are of good quality, delivered quickly at a good price, and that the communication met your expectations. If you need any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Afternoon,
Thank you for taking the time to share your feedback.
We are delighted to hear that the wooden log store went together easily and is perfect for your needs. If you need any further assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
“The service was second to none. After ordering I had doubts I’d ordered the right size. The agent I dealt with (Sharon? Can’t be sure) was so helpful and sympathetic, made the whole process less stressful. I haven’t actually erected the car port yet, but will send photos when I do.”
Good Afternoon,
Thank you for taking the time to share your wonderful feedback.
We are delighted to hear you had such a positive experience and that Sharon, in our Customer Care Team, was supportive during the process. We aim to provide customer satisfaction, and we are glad that we have met your expectations.
If you need any further assistance or have any questions, please don’t hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
“The service from Elbec Garden Buildings was excellent throughout. It was very easy to use the website and order online. Follow up contact was prompt and thorough. I subsequently wanted to add addtional options to my original order, so Elbec cancelled my original order and created a replacement order to include the additional options - this change was easy and hassle free. All communications regarding delivery and installation were excellent. The shed was delivered and installed brilliantly by Matt and Wayne, who worked through pouring rain to build it professionally and thoroughly.”
Good Morning,
Thank you for taking the time to share your positive experience with us.
We are pleased to hear the service was excellent from start to finish, and that the online ordering, follow-up communication, and the process to add options were smooth. It’s fantastic that Matt and Wayne delivered and installed the shed professionally, even in challenging weather.
If you need any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
“Great shed, delivered and installed brilliantly by Matt and Wayne in the pouring rain, who were very professional and efficient despite having to work in appalling weather. The shed is exactly as described on the website. Good communications throughout, from ordering to installation.”
Good Afternoon,
Thank you for taking the time to share your positive experience.
We are pleased to hear that the shed met your expectations and that Matt and Wayne carried out the delivery and installation professionally and efficiently despite the challenging weather. It’s great to know the communications from ordering to installation were clear and helpful.
If you need any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Morning,
Thank you for taking the time to share your feedback.
We are delighted to hear that the summerhouse has met your expectations and that our communications and pre-purchase support were helpful. If you need any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Morning,
Thank you for taking the time to share your positive experience.
We are pleased to hear the product was exactly as described and that it was delivered promptly. We aim to provide customer satisfaction, and it is fantastic to know that we have met your expectations. If you need any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Afternoon,
Thank you for taking the time to share your positive experience with us.
We are pleased to hear your item arrived promptly and that a replacement part was sent swiftly. We are sorry for the initial issue and are delighted it was resolved smoothly. If you need any further assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
“I bought a Biohort LeisureTime Box through elbec. The price was competetive, and they were very helpful in arranging for a replacement part to be supplied after the original box lid was delivered damaged.”
Good Afternoon,
Thank you for taking the time to share your feedback.
We are delighted you found the price competitive and that we could arrange a replacement part after the lid was delivered damaged. If you have any questions or need assistance, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings.
Good Afternoon,
Thank you for taking the time to share your wonderful feedback with us.
We are delighted to hear that your log store was delivered promptly and that you found it easy to assemble. It is great to know that it kept your logs dry during the recent heavy rain. Your satisfaction is our ultimate goal. If you have any questions or need any assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you for taking the time to leave us with your positive experience.
We are pleased to hear that you found our products competitively priced and that your delivery was prompt. It is our goal to provide great quality and service, and your feedback reaffirms that we are on the right track. If you have any questions or need any assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you so much for your lovely review and for sharing your experience with us.
We are overjoyed to hear that you received excellent service and that our delivery team was friendly and helpful. Your satisfaction is incredibly important to us, and we truly appreciate your willingness to shop with us again in the future. If you have any questions or need any assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you for sharing your positive comments with us.
We are so pleased to hear that you found our service to be good, the price competitive, and that you're delighted with your item. Your satisfaction means a lot to us. If you have any questions or need any assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you for taking the time to leave us with your wonderful feedback.
We are thrilled to hear that you were pleased with our communication and that your log store arrived right on time. It’s wonderful to know you are satisfied with the quality as well. Your support means a lot to us. If you have any questions or need any assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
“easy to order, faster drlivery than expected, nothing missing from the order. Not the easiest instruction to follow and you do need quite a bit of diy experience to work it out but overall very pleased.”
Good Afternoon,
Thank you for taking the time to share your fantastic review.
We are delighted to hear that you found the ordering process easy and that your delivery exceeded your expectations. We appreciate your feedback regarding the instructions. It's great to know that you're still very pleased overall. If you have any questions or need any assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you for taking the time to share your experience with us.
We are thrilled to hear that everything was just what you needed and that the delivery and assembly went smoothly. It is fantastic to know that the summerhouse has met your expectations. Your satisfaction is important to us. If you have any questions or need any assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
“Ordered a summerhouse from Elbec and selected a delivery date to suit me. Ordering was easy, the price was competitive and Elbec kept me updated. Delivery was on time, the driver was polite and helpful, leaving the components where requested.”
Good Afternoon,
Thank you for your wonderful review and for sharing your positive experience with us.
We are delighted to hear that you found the ordering process easy and appreciated our updates throughout. It is fantastic to know that delivery went smoothly and that our driver was able to assist you as requested. Your satisfaction is our priority, and we hope you enjoy your new summerhouse for many years to come.
If you have any questions or need any assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Afternoon,
Thank you for taking the time to share your wonderful review.
We are thrilled to hear that you experienced great communication regarding your delivery, both beforehand and on the day itself. Clear communication is a priority for us, and we appreciate your acknowledgement of our efforts. If you have any questions or need any assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
“A well made product overall. The only issue I would have is the rather flimsy nature of the floor, otherwise excellent. Easy to follow instructions and everything fitted together well.”
Good Morning,
Thank you for taking the time to share your feedback.
We appreciate your comments regarding the floor's sturdiness and are glad you found the instructions easy to follow. It is fantastic to hear that everything fitted together well, ensuring a smooth assembly process. Your comments are invaluable in helping us improve our products. If you have any questions or need any assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
