Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you are very pleased with your summerhouse and that you have also been happy with your previous shed purchase. It is wonderful to know that you continue to be satisfied with both products.
Your feedback is greatly appreciated and will be shared with the team.
If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you were pleased with our service from start to finish and really appreciate you taking the time to share your feedback.
If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
“We ordered our corner summerhouse on the website, which was very easy to use. Delivery date and time were sent to us and the delivery went like clockwork. Every piece of the summerhouse and screws etc was electronically counted so no mistakes could be made. Can't wait to put the summerhouse in place!”
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you found our website easy to use and that the delivery process went smoothly and as expected. It is also great to know that the careful checking of all components provided you with confidence in your order.
We really appreciate your feedback and look forward to you enjoying your new summerhouse once it is in place.
If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
“Delivered in time by helpful drivers, looks pretty solid and welll packed. Currently in the process of painting the wood with a brush - after experianing this, I recommend getting a spray gun to do it.”
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that your order was delivered on time and that the delivery team were helpful. It is also great to know that the product appears well packaged and solid.
We appreciate your helpful feedback regarding the painting process and your recommendation about using a spray gun. This is very useful insight and will be shared with the relevant team.
If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
“It looks great. Instructions could be improved- mention checking to make sure you have round the right way for table- also some pre drilling would be good. Other than that itâs perfectđ”
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you are pleased with your purchase and that you feel it looks great once assembled. We also appreciate your helpful feedback regarding the instructions and pre-drilling, particularly your comments around clearer orientation guidance for the table and ease of assembly.
Your comments are very useful and will be shared with the manufacturer for review as part of ongoing product improvement.
If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you are very satisfied with both our service and delivery, and that you are pleased with the quality of your product. It is also great to know that it was worth the wait.
Your feedback is greatly appreciated and will be shared with the team.
If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you were pleased with our service and really appreciate you taking the time to share your feedback.
If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
“We havenât actually taken delivery of the product yet, so I can only rate the service at this point.
I emailed Elbec to enquire about a potential delivery date and they responded very quickly.
They explained the lead time, giving me an idea of when we might expect delivery. A few days later I got confirmation of the actual delivery date.
No complaints with service and looking forward to receiving the product”
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you have been pleased with our communication and that our team was able to provide clear and prompt updates regarding your delivery date. It is also great to know that the lead time explanation and subsequent confirmation helped keep you informed throughout the process.
We really appreciate your positive feedback and look forward to you receiving your order.
If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
“Loved the planters we purchased from you guys. Exactly what we was looking for and delivery drive couldnât have been more helpful. Highly recommend”
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you are so pleased with your planters and that they were exactly what you were looking for. It is also great to know that our delivery driver was helpful and made the experience a positive one.
We really appreciate your recommendation and kind feedback, which will be shared with the team.
Kind regards,
elbec Garden Buildings
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you love your pergola and are pleased with both the quality and delivery service. We aim to provide customer satisfaction, and we are pleased this has been met with your order.
Your feedback is greatly appreciated and will be shared with the team.
If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you are pleased with your arch and that you found it to be both robust and attractive. It is also great to know that you were happy with the price and the service you received.
Your feedback is greatly appreciated and will be shared with the team.
If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
“Fantastic service, no issues on purchase or delivery. The guys who delivered were so helpful and lovely with it, so nice to actually receive an order without the drama,,definitely recommend.”
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you experienced a smooth purchase and delivery process, and that our delivery team were so helpful and pleasant. It is especially pleasing to know that your order arrived without any issues.
Your kind comments and recommendation are greatly appreciated and will be shared with the team.
If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that your delivery arrived on time and that the delivery driver was courteous. It is also great to know that you found the product to be good value.
Your feedback is greatly appreciated and will be shared with the team.
If you need any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you are so pleased with your pergola and that the quality has met your expectations. It is great to know that the triangular design fits perfectly in your garden space.
Your feedback is greatly appreciated and will be shared with the team.
If you need any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
“Excellent service. Excellent product. It came when it was expected and kept us up to date when they were a little later than planned due to a mechanical.”
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you were pleased with both our service and the product, and that delivery met your expectations. We are also pleased that you were kept informed when there was a slight delay due to unforeseen circumstances.
Your feedback is greatly appreciated and will be shared with the team.
If you require any assitance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you found your purchase easy to assemble and that the instruction booklet was clear and detailed.
Your feedback is greatly appreciated and will be shared with the team.
If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you are pleased with your Shire Balsam arbour and that you found it easy to assemble. It is wonderful to know that it is also comfortable to sit in and that you would highly recommend the product.
Your feedback is greatly appreciated and will be shared with the team.
If you require any assistance or have any questions, please do not hesitate to contact our Custmer Care Team.
Kind regards,
elbec Garden Buildings
“Really pleased with my Arbour,was delivered quickly and the guys were very helpful. I have still to finish preparing the site for it as the weather hasn't been great. Would certainly recommend elbec very friendly and helpful.”
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you are pleased with your arbour and that it was delivered quickly. It is also great to know that you found our team helpful and friendly.
We appreciate your feedback and are sorry to hear that you have not yet been able to complete your installation due to the weather. We hope you will enjoy your new arbour once it is fully in place.
Thank you for your recommendation, it is very much appreciated.
Kind regards,
elbec Garden Buildings
“Great quality and easy to fit together. Only complaint is that the veranda is too short and canât be fitted. This might be because I ordered an extra height shed but the veranda pieces are for normal height. However, after raising this, it has been quickly rectified with the correct height pieces being sent out within days. Very good service. Overall a great little house. Weâre very pleased with the quality.”
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you are pleased with the quality of your building and that you found it straightforward to assemble.
We are sorry that there was an issue with the veranda components initially, but we are pleased that our team was able to resolve this quickly by arranging for the correct parts to be sent to you. It is wonderful to know that this was rectified promptly and that you were satisfied with the service you received.
Thank you for your kind comments. We hope you enjoy your new garden building for many years to come.
Kind regards,
elbec Garden Buildings
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you are pleased with your purchase and that you found it to be good value for money. It is wonderful to know that it looks amazing in its new home.
Your feedback is greatly appreciated and will be shared with the team.
Kind regards,
elbec Garden Buildings
