“Excellent service. Excellent product. It came when it was expected and kept us up to date when they were a little later than planned due to a mechanical.”
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you were pleased with both our service and the product, and that delivery met your expectations. We are also pleased that you were kept informed when there was a slight delay due to unforeseen circumstances.
Your feedback is greatly appreciated and will be shared with the team.
If you require any assitance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you found your purchase easy to assemble and that the instruction booklet was clear and detailed.
Your feedback is greatly appreciated and will be shared with the team.
If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you are pleased with your Shire Balsam arbour and that you found it easy to assemble. It is wonderful to know that it is also comfortable to sit in and that you would highly recommend the product.
Your feedback is greatly appreciated and will be shared with the team.
If you require any assistance or have any questions, please do not hesitate to contact our Custmer Care Team.
Kind regards,
elbec Garden Buildings
“Really pleased with my Arbour,was delivered quickly and the guys were very helpful. I have still to finish preparing the site for it as the weather hasn't been great. Would certainly recommend elbec very friendly and helpful.”
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you are pleased with your arbour and that it was delivered quickly. It is also great to know that you found our team helpful and friendly.
We appreciate your feedback and are sorry to hear that you have not yet been able to complete your installation due to the weather. We hope you will enjoy your new arbour once it is fully in place.
Thank you for your recommendation, it is very much appreciated.
Kind regards,
elbec Garden Buildings
“Great quality and easy to fit together. Only complaint is that the veranda is too short and can’t be fitted. This might be because I ordered an extra height shed but the veranda pieces are for normal height. However, after raising this, it has been quickly rectified with the correct height pieces being sent out within days. Very good service. Overall a great little house. We’re very pleased with the quality.”
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you are pleased with the quality of your building and that you found it straightforward to assemble.
We are sorry that there was an issue with the veranda components initially, but we are pleased that our team was able to resolve this quickly by arranging for the correct parts to be sent to you. It is wonderful to know that this was rectified promptly and that you were satisfied with the service you received.
Thank you for your kind comments. We hope you enjoy your new garden building for many years to come.
Kind regards,
elbec Garden Buildings
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you are pleased with your purchase and that you found it to be good value for money. It is wonderful to know that it looks amazing in its new home.
Your feedback is greatly appreciated and will be shared with the team.
Kind regards,
elbec Garden Buildings
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that your Whitby Garden Arch arrived promptly and without any issues. It is always pleasing to know that our customers have had a smooth ordering and delivery experience.
Thank you for choosing elbec Garden Buildings. We hope you enjoy your new garden arch for many years to come.
Kind regards,
elbec Garden Buildings
“I am absolutely delighted with my new shed and could not be more impressed with the entire experience from start to finish. The quality of the shed is fantastic — it is extremely well made, sturdy, and finished to a very high standard. You can really tell that great care has gone into both the materials and craftsmanship.
Communication throughout the whole process was excellent. I was kept informed every step of the way, and any questions I had were answered quickly and professionally, which made the whole experience completely stress-free.
The delivery team were also brilliant. They were friendly, helpful, and went above and beyond to make sure everything was placed exactly where I wanted it. Their professionalism and willingness to help really stood out.
Overall, I am very, very impressed with both the product and the service provided. I would not hesitate to order from this company again in the future and would highly recommend them to anyone looking for outstanding quality and customer service.”
Good Morning,
Thank you so much for your wonderful 5-star review.
We are absolutely delighted to hear that you are so pleased with your new shed and that the quality, finish, and craftsmanship have exceeded your expectations. It is also fantastic to know that you found the whole process smooth and stress-free, and that our communication and delivery team provided such a positive experience.
Your kind comments and recommendations are greatly appreciated and will be shared with the team.
Kind regards,
elbec Garden Buildings
“Good to deal with, website is easy to use but a lot of accessories to navigate when I was ordering a lean to Greenhouse. But all questions were answered with a quick phone call. Would recommend”
Good Afternoon,
Thank you very much for sharing your 5-star review.
We are pleased to hear that you found our website easy to use and that our team were able to answer your questions quickly over the phone while placing your order for your lean-to greenhouse.
We really appreciate your feedback and are delighted that you would recommend us.
Kind regards,
elbec Garden Buildings
“Received my arbour promptly and in good
condition.
Wasn't expecting such a high quality product
for the price I paid.
10 out 10.
Needless to say I am very pleased.
I decided to paint it a sort of sage green
colour which looks nice in our very small
back garden.”
Good Morning,
Thank you very much for leaving your 5-star review.
We are delighted to hear that your arbour arrived promptly and in good condition, and that you were pleasantly surprised by the product delivered. It is also wonderful to know that you are very pleased with your purchase and that it looks great in your garden.
Your feedback is greatly appreciated and will be shared with the team.
Kind regards,
elbec Garden Buildings
“We are really pleased with the metal arch. It looks great and frames the view of our garden from the patio perfectly. It is well made and seems very robust. It was also well packaged for delivery.”
Good Morning,
Thank you for taking the time to share your experience.
We are glad to hear the metal arch looks great, frames the view nicely, and that you found it well made, robust, and well packaged for delivery.
If you need any assistance, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Morning,
Thank you for taking the time to leave a review with us.
We are pleased to hear that the 3 seater garden bench meets your needs and that you are satisfied with the finish of your chosen garden feature.
If you require any assistance, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Morning,
Thank you for taking the time to leave a review.
We are pleased to hear you found it to be a great piece of engineering and that it went up quickly and glazing was brilliant.
If you require any assistance, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Morning,
Thank you for taking the time to leave a review.
We are pleased to hear that purchasing online from our website was a positive experience and that delivery was on time as planned. We do aim to provide a smooth and seemless service from order to delivery, and we are glad that this has met your expectations.
If you require any assistance, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Morning,
Thank you for taking the time to leave a review.
We are delighted to hear your summer house arrived on time and that you are satisfied with the finished appearance. We aim to provide and deliver customer satisfaction, and we are glad that this has been met with your order.
If you require any assistance, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Morning,
Thank you for taking the time to leave a review.
We are pleased to hear that the delivery was quicker than expected and that you are happy with the your chosen garden feature.
If you require any assistance, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Morning,
Thank you for taking the time to leave a review.
We are pleased to hear that your Elbec garden building has met your expectations, arrived when communicated, and that there was plenty of communication and updates throughout.
If you require any assistance, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Morning,
Thank you for taking the time to leave a review.
We are pleased to hear that your choice of the smaller storage to suit your needs was provided to your expectations. We aim to provide customer satisfaction, and we are glad that it has been met with your order.
If you need any assistance or have questions, please contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
“Excellent range of products, clearly and accurately displayed and explained. The purchasing process was easy and delivery was as per the time scale given on the web site. The telephone call allowed me to arrange a suitable day and the driver who actually delivered the greenhouse was both polite and very professional.”
Good Morning,
Thank you for taking the time to leave your review with us.
We are glad to hear you found the range excellent, the purchasing process easy, delivery on the agreed time scale, and that the driver was polite and professional.
If you require any assistance, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
“Garden arbour seat delivered on time, well packed,construction needs two to assemble.relitively easy to put together
once assembled product looks amazing well pleased with purchase makes the garden stand out ,worth every penny.”
Good Afternoon,
Thank you for taking the time to leave a review.
We are glad to hear the garden arbour seat arrived on time, was well packed, and that the assembly was straightforward. It’s wonderful that it looks amazing and has made your garden stand out.
If you need any assistance, please feel free to get in touch.
Kind regards,
elbec Garden Buildings
