Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you are very pleased with your trellis and that you had a positive delivery experience. It is great to know that our delivery team were friendly and helpful.
We really appreciate you taking the time to share your feedback.
If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
“Very pleased with item. No missing parts , preservative completely dry enabling the application of paint.
Eight pre-assembled sub assemblies keeps onsite work down.”
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you are very pleased with your item and that everything arrived complete with no missing parts. It is also great to know that the preservative was fully dry, allowing you to apply your chosen paint finish, and that the pre-assembled sections helped reduce the work required on site.
We really appreciate you taking the time to share such detailed feedback and hope you continue to enjoy your purchase.
If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you received excellent service and are pleased with the quality of your product.
We really appreciate you taking the time to share your feedback and your kind recommendation.
If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you found our service prompt, professional and helpful. Your kind feedback is greatly appreciated and will be shared with the team.
Thank you for taking the time to share your experience.
If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Morning,
Thank you very much for your 5-star review.
We are delighted to hear that you are pleased with the quality of your purchase. We also appreciate your feedback regarding the instructions and are glad that you were able to successfully complete the assembly.
Your comments will be shared with the relevant team, as customer feedback helps us and our manufacturers continue to improve.
Thank you again for taking the time to leave your review.
If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you are very pleased with your garden arch and that you found it to be good quality, easy to assemble and straightforward to erect.
It is wonderful to know that it has made a great addition to your garden. We really appreciate you taking the time to share your feedback.
If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Morning,
Thank you very much for your 5-star review.
We are delighted to hear that you are pleased with your 7x3 bike shed and that you found it to be a good quality product, easy to assemble and delivered on time.
We really appreciate you taking the time to share your feedback and are pleased to know you are very satisfied with your purchase.
If you need any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
“Excellent communication, order was delivered as scheduled. The fencing and trellis I ordered was of the very high standard I have come to expect from Forest Gardens.”
Good Morning,
Thank you very much for your 5-star review.
We are delighted to hear that you received excellent communication throughout your order and that your delivery arrived as scheduled. It is also great to know that you are pleased with the quality of your Forest Garden fencing and trellis.
We really appreciate your kind feedback and your continued confidence in the products.
If you need any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
“Initial communication regarding delivery could be improved but then emailed regular updates. Once delivery date known items were delivered within that time slot.”
Good Morning,
Thank you very much for your 5-star review.
We appreciate your honest feedback regarding the initial communication around delivery and are pleased to hear that the regular updates provided afterwards helped keep you informed. It is also great to know that your order arrived within the confirmed delivery time slot.
Your comments are valuable and will be shared with the relevant teams as we continue to improve our customer experience.
Thank you again for taking the time to share your feedback.
If you need any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Morning,
Thank you very much for your 5-star review.
We are delighted to hear that your daughter loves the product and that you were pleased with the delivery service. It is great to know that our delivery team were helpful and able to place the item where required.
We are also pleased that you found it easy to assemble and are very happy with your purchase.
Thank you again for taking the time to share your feedback.
If you need any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Morning,
Thank you very much for your 5-star review.
We are delighted to hear that your purchase is just what you needed and that you are pleased with its value and usefulness for storing your garden tools.
We really appreciate you taking the time to share your feedback.
If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
“Very impressed with the quality of the Corner Arbour. Everything needed to erect it was provided. It came on time would certainly recommend it to others.”
Good Morning,
Thank you very much for your 5-star review.
We are delighted to hear that you are impressed with the quality of your Corner Arbour and that everything required for assembly was provided. It is also great to know that your delivery arrived on time and that you would recommend the product to others.
We really appreciate your kind feedback and hope you enjoy your new arbour for many years to come.
If you require any assistance or have any questions, our Customer Care Team remain available to contact at your convenience.
Kind regards,
elbec Garden Buildings
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that your delivery and installation went smoothly and that you are very happy with your purchase.
We also appreciate your feedback regarding the automatic roof vent opener. Your comments will be shared with the manufacturer as they are always helpful in identifying opportunities to improve the installation experience.
If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Thank you again for taking the time to share your experience.
Kind regards,
elbec Garden Buildings
“Very pleased with the arbour, although my daughter & partner ( even with degrees!)
Took 5 hours assemble it. They had problems with the instruction sheet & suggested it might be a good idea to pack, all the 200 or so various sized screws in separate see through plastic bags.”
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you are very pleased with your arbour, although we do appreciate your comments regarding the time taken to assemble it and the challenges faced with the instruction sheet.
Your helpful suggestion regarding the packaging of fixings into clearly separated, labelled bags is very useful feedback and will be shared with the relevant team for consideration as part of ongoing product improvements.
We really appreciate you taking the time to share your experience.
If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Afternoon,
Thank you very much for your 5-star review.
We are pleased to hear that your order was delivered on time and as scheduled. We hope you enjoy your shed once it has been constructed.
We really appreciate you taking the time to share your feedback.
If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you have ordered from us before and once again received excellent service. It is always great to know our customers continue to have positive experiences with us.
We really appreciate your feedback and your continued custom.
If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you found the service informative and that your experience was straightforward and trouble free.
We really appreciate you taking the time to share your feedback.
If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you were pleased with the service you received from ordering through to delivery. Your feedback is greatly appreciated and will be shared with the team.
If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
“Wood looks lovely. Havent installed it yet as having garden patio built before installation. Delivery was handled with care and components explained to me. Ordering was straigbt forward and fast delivery.”
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you are pleased with the quality of the timber and that you found the ordering process straightforward. It is also great to know that your delivery was handled with care and that the components were clearly explained on arrival.
We hope your patio project goes well and that you enjoy your new garden building once it has been installed.
If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
Good Afternoon,
Thank you very much for your 5-star review.
We are delighted to hear that you are satisfied with your purchase, as we aim to provide customer satisfaction and we are pleased that is has been met with your order.
Your feedback is greatly appreciated and will be shared with the team.
If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind regards,
elbec Garden Buildings
