“I needed to contact customer service to chase up on a delivery and installation date. The service received from Sharon was excellent, she stayed in contact with me through email and phone calls until the shed was successfully installed. Very happy with the service received.”
Good Afternoon,
Thank you for taking the time to share your fantastic review with us.
We are delighted to hear that Sharon provided you with excellent service and kept you well-informed throughout the process. Ensuring our customers are satisfied is what we strive for, and your feedback truly brightens our day. If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you for leaving us with your fantastic review.
We are glad to hear that your issue was resolved quickly and to your satisfaction. Your feedback is invaluable to us, and we strive to ensure our customers have a seamless experience. If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you for sharing your wonderful review.
We are thrilled to hear that you found our service to be excellent. Your kind words mean a lot to us and motivate our team to keep delivering the best. If you need any assistance or have any questions, don't hesitate to contact our Customer Care Team.
Kind Regards
elbec Garden Buildings.
Good Afternoon,
Thank you for sharing your lovely feedback with us.
We are delighted to hear that you are pleased with your purchase. Your satisfaction is incredibly important to us, and we appreciate you taking the time to share your positive experience. If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
“Good website, simple to order and pay for stuff.
Helpful staff when I rang up when I hadn't received any delivery confirmation after choosing my delivery date well in advance. Luckily it turned up next working day as the seat was a 100th birthday present for my mother-in-law and could not be late! So lose a mark for using DPD (who are pretty poor around here).”
Good Afternoon,
Thank you for your feedback and for taking the time to share your experience with us.
We’re glad to hear that you found our website easy to navigate and that our staff were able to help you with your delivery concerns. We understand how important timely delivery is, especially for special occasions, and we apologise for any inconvenience caused by the courier service. Your comments are invaluable as we strive to improve our logistics partners. If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you for taking the time to leave your wonderful review.
We are delighted to hear that you had a superb experience from enquiry to delivery. Your kind words about the item mean a lot to us, and we are thrilled that you are satisfied with your purchase. If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you for sharing your fantastic review with us.
We are delighted to hear that you found our garden arch to be of high quality and easy to assemble. It's always our goal to provide great products at reasonable prices, and your kind words affirm our efforts. If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you for your feedback regarding the delivery experience.
We are glad to hear that your online purchase went smoothly, but we are sorry to learn that the delivery scheduling was frustrating and that the driver’s attitude did not meet your expectations. Your experience is important to us, and we are continually working on improving our service. If there’s anything else we can assist you with or address further, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Afternoon,
Thank you for taking the time to leave us with your wonderful review.
We are thrilled to hear that you found our service fast and efficient, and that you are happy with your summerhouse. Your satisfaction is our top priority, and your feedback means a lot to us. If you have any questions or need assistance, please don’t hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
“Great item, looks fantastic, Great Service, a little problem i had got sorted quite qucikly & all good so far.
Hopefully last for a long time but only time will tell. i recommed so far.”
Good Afternoon,
Thank you for sharing your wonderful review with us.
We are thrilled to hear that you are pleased with your item and the service you received. It's great to know that any issues were quickly resolved for you. We truly appreciate your recommendation and hope your garden building serves you well for years to come.
If you need any assistance or have any questions, please don’t hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Afternoon,
Thank you for leaving us with your great review.
We are pleased to hear that your order was delivered on time and that it looks good. We understand that assembling it will take a bit of time, and we hope you enjoy the process when you get around to it. If you have any questions or need assistance, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Afternoon,
Thank you for taking the time to share your kind review.
We are thrilled to hear that you were pleased with our fast delivery and service. Your positive feedback means a lot to us and motivates our team to keep up the great work. If there’s anything further we can assist you with, please don’t hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
“The Richmond Corner Arbour we bought was delivered on time, in line with initial delivery timescales from Elbec.
The order process was simple and we felt the description and images on the web page were really good.
What we received exactly matched the images and the assembly instructions were accurate and extensive.
No complaints about any part of the ordering process - couldn't have been easier.”
Good Afternoon,
Thank you for sharing your fantastic review with us.
We are thrilled to hear that your experience with the Richmond Corner Arbour was seamless from start to finish. It’s great to know that the order process was simple and the product met your expectations. Your kind words about our descriptions, images, and assembly instructions are greatly appreciated.
If you have any further questions or need assistance, please don’t hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for sharing your wonderful review.
We are thrilled to hear that you found our service efficient and the product to your expectations. Your feedback is greatly appreciated and reinforces our commitment to providing customer satisfaction. If you have any questions or need assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for taking the time to share your concerns with us.
We are very sorry to hear about the delays you experienced with your order and understand the frustration it can cause when waiting for a product that was pre-ordered. Your feedback is invaluable, and it has been taken on board seriously. Please feel free to contact our Customer Care Team if you need assistance or have further questions.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for your feedback regarding the delivery experience.
We are pleased to hear that our delivery man provided friendly and helpful service. We always aim to ensure our team is supportive and attentive. Your experiences are important to us, and we appreciate your taking the time to share your comments. If you require any assistance or have any questions, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for your feedback regarding the delivery of your chair.
We are delighted to hear that you found the item to be excellent, but we regret to learn about your experience with the delivery. Your comments are invaluable as we strive to improve our service. Please feel free to contact our Customer Care Team if you need any further assistance, or have any questions.
Kind Regards,
elbec Garden Buildings.
“The garden building itself is fairly good quality. definitely a 2person assembly. My only disappointment was the roofing felt. Too thin. I opted for the 12' x 8' garden shed there should be an option for a better thicker roofing felt. I went to a proper roofing supplier and bought 2 rolls of 4mm thick felt at an extra cost of £110.. Gauranteed to last.”
Good Morning,
Thank you for sharing your feedback with us.
We are delighted to hear that your chosen garden item has met your expectations. Our goal is to provide customer satisfaction, and we appreciate your feedback. Your comments have been taken on board and seriously. If you have any further questions or need assistance, please do not on’t hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for your feedback regarding the delivery of your order.
We are delighted to hear that the fast delivery and our friendly driver made a positive impression. Your experience is important to us. If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
“Excellent service from start to finish with Elbec, really impressed with the quality of our log cabin, slight glitch with the original delivery date but these things happen, it's how problems are dealt with that matter and Sharon at Elbec customer service is a credit to Elbec and I wouldn't hesitate to recommend them, 10 out of 10 from me.”
Good Morning,
Thank you for taking the time to leave your fantastic review.
We are delighted to hear that you had an excellent experience with our service from start to finish. It is wonderful to know that you were impressed with your log cabin and that Sharon provided the support you needed. We truly value your recommendation and appreciate your understanding regarding the delivery glitch.
Should you have any questions or need any assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
