Good Morning,
Thank you for sharing your wonderful feedback with us.
We are delighted to hear that the playhouse is the perfect size for your granddaughter and that you find the item has met your expectations. Your satisfaction means the world to us, and we appreciate your kind words. If you require any assistance or if you have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for sharing your lovely comments with us.
We are delighted to hear that your ordering process was easy and that our quick delivery exceeded your expectations. It is wonderful to know that the shed is perfect for your needs and that it has met your satisfaction, as this is incredibly important to us. If you require any assistance or if you have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for taking the time to leave us with your lovely feedback.
We are delighted to hear that our service and delivery met your needs, and it is wonderful to know that our driver could assist you. Your satisfaction is important to us, and your feedback truly motivates our team. If you require any assistance or if you have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
“The Arch looks great. Assembled on my own
planned in advance by laying out all the parts.
Used 'U' anchors concreted into the ground .
Great quality product.”
Good Morning,
Thank you for sharing your fantastic review with us.
We are delighted to hear that you found the assembly process straightforward and that the Arch looks great in your garden. It is always wonderful to know our customers appreciate the quality of our products. If you require any assistance or if you have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
“Haven't yet received my shed due to delivery difficulties. First delivery turned up without any notice and shed was damaged so I didn't accept it. Second order is due soon and still very poor communication re delivery date. Assumption seems to be that we will be home whenever they decide to turn up!”
Good Morning,
Thank you for your feedback regarding your delivery experience.
We sincerely apologise for the difficulties you've encountered and understand how frustrating it can be to have issues with communication and delivery timing. Your concerns are important to us, and we are continuously working to improve our service. If you require any assistance or if you have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for leaving us with your fantastic review.
We are delighted to hear that you are satisfied with your product and the service you have also received. Your kind words motivate us to keep striving for excellence. If you require any assistance or if you have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
“I purchased this product based on price and I knew in doing so that their would be compromises. It is a little flimsier that a more expensive summer house, however, the cost of a little extra bracing is far cheaper than paying for the thicker wall panel size. Overall, constuction was straight forward, there was an issue with the boards having a gap, around the window, which was resolved with replacing a few of these toung in groove boards with a slightly wider board (a small cost). The only other issue was the beading around the windows was too short. I contacted Elbec and they sent me a package with the correct size beading - which is now in place, so good customer service for Elbec. I still have the roof to go on; I have chosen to replace the supplied felt with corrugated metal for longevity and added strength, so for just less than 2000k I have a 3 x 4m summer house. Pretty good value if you ask me.
I am very happy with the end result, once I paint it and get the roof and facings on it, sure it will look fab.
If you are after good value for money and your are a handy person with tools, go for this.”
Good Morning,
Thank you for taking the time to share your detailed feedback with us.
We are delighted to hear that you have found your summer house purchase to meet your expectations, and appreciate our customer service in addressing your concerns. If you require any assistance or if you have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
“The delivery was fine however the constructing instructions were dreadful difficult to understand and follow can I suggest you rewrite the instructions with a step by step guide / numbered to the apppropraite structures - to erecting the side green house my husband who was a steel erector and my son in law both found it extremely difficult to follow I.e put the rubber before putting together would certainly have helped”
Good Morning,
Thank you for sharing your feedback with us.
We sincerely apologise for the difficulties you and your family experienced during assembly. Your suggestion for clearer, step-by-step guidance is greatly appreciated and will be taken into account. Customer satisfaction is essential to us. If you require any assistance or if you have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
“Very easy and straightforward to build. Needs about 3 people to make building it easier. Would recommend adding ply to the base as floor isn't very strong but for the price its a brilliant shed”
Good Morning,
Thank you for your comments on your chosen Garden Building.
We are delighted to hear that you found the building process straightforward. We have received your feedback, and it will be taken on board. It is great to know that you’re satisfied with your chosen garden feature. If you require any assistance or if you have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for taking the time to share your lovely comments with us.
We are thrilled to hear that you are pleased with the quality of your garden shed and that our delivery service met your expectations. Your satisfaction is our top priority, and your kind words truly motivate us to continue. If you require any assistance or if you have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Morning,
Thank you for sharing your wonderful review with us.
We are thrilled to hear that you found our product has met your expectations. Your appreciation truly inspires us to keep delivering satisfactory products. If you require any assistance or if you have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
“No labling or numbers on parts for shed so no way to identify certain rails etc on instructions.
Poor or no weather proofing on gaps betwees roof and sides, normally there would be some foam strips to prevent rain and wind getting in.”
Good Morning,
Thank you for your feedback regarding the assembly of your shed.
We apologise for the inconvenience caused by the lack of labelling and the concerns about weatherproofing. Your comments are important to us, and we will take them into consideration as we work to improve our instructions and product design. If you require any assistance or if you have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Morning,
Thank you for sharing your feedback with us.
We genuinely regret that the door did not meet your expectations and understand how disappointing that can be. The door is a natural material and can react differently under various weather conditions, and we apologise that this is not satisfactory to you. If you require any assistance or if you have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Morning,
Thank you for taking the time to share your feedback regarding your delivery experience.
We sincerely apologise for the late hour of your delivery and appreciate your understanding. Your feedback helps us to improve our service. If you require any assistance or if you have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Morning,
Thank you for sharing your wonderful review.
We are pleased to hear that the arch was just what you were looking for and that you found it both easy to assemble and sturdy. Your feedback truly means the world to us. If you have any questions or need any assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for sharing your fantastic review.
We are glad to hear that the delivery was organized and that our driver was able to assist you. It is great to know that you found the assembly manageable, and we appreciate your insight about having two people for the setup. Your feedback is invaluable to us, so we truly appreciate it. If you have any questions or need any assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for taking the time to share your thoughts on your recent purchase.
We are glad to hear that you find your chosen item has met your expectations. Your feedback encourages us to continue providing quality products at competitive prices. If you have any questions or need any assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you so much for your wonderful review.
We are delighted to hear that you’re pleased with your garden building. Your feedback is incredibly valuable to us, and we appreciate your support. If you have any questions or need any assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for leaving us with your fantastic review.
We are thrilled to hear that you found the shed to meet your expectations and appreciated the detailed instructions provided for assembly. Your support means a lot to us, and if you have any questions or need any assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
“We found it to be of good quality and easy to erect. We liked the fact that it had a solid wooden base and came with plenty of fittings and felt . We are pleased with this shed and would recommend.”
Good Morning,
Thank you for sharing your wonderful review with us.
We are pleased to hear that you found the shed meets your expectations and that the assembly process was easy for you. It’s great to know you appreciated the solid wooden base and the ample fittings included. Your recommendation means a lot to us. If you have any questions or need any assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
