Dear Robert,
Thank you for your wonderful feedback! We're delighted to hear that your order was delivered on time and that you found the product to be great value. It's fantastic that the assembly process went smoothly for you.
If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out.
We appreciate your business and hope you enjoy your purchase!
Best wishes,
elbec garden buildings
“I ordered a 12GX10 Shire Dean Log Cabin(34mm logs). The delivery arrived exactly on the same date which I booked for. I was given 4 hours window slot the day before the delivery date. Delivery time was organized nicely. Shire had sent a text that driver would arrive within 60 minutes time. The delivery arrived on time. Driver Andrius really helped me to place it in the garden. I received all parts in their correct quantity, in fact I got some extras for all parts. It took 8 hours for two tradesman to install the cabin. It is built on a wooden deck which has got extra support underneath. I added a additional side window and toughened glasses for the cabin which makes the cabin more attractive.Treated the cabin with two coats of natural oil wood stain inside and outside. The log cabin has made my garden attractive, using as a recreation room for the family. Many thanks to Elbec.”
“The 3 180cm planters were delivered on time and by a very helpful driver. The planters themselves seem of a good condition and should be simple enough to put together. The parts are not pre-drilled so some work is required and with 36 holes to drill in each one an electric drill is essential. I think these planters will make a great addition to the garden and certainly save my aching back.”
“When ordering Sharron was so helpful with advice also I needed to change my delivery date which was easy to do she is an asset to Elbec Delivery was excellent keeping me updated on what time it will arrive. The delivery guy I think his name is Adam giving advice which was ever so helpful . Excellent quality and really helpful instructions easy to follow as it was the first time my son has ever erected a summer house. I definitely recommend Elbec !!”
Dear Linda,
Thank you for your kind words and positive feedback!
We're thrilled to hear that Sharron provided helpful advice during the ordering process and that our delivery team, particularly Adam, offered valuable assistance.
It's great to know that the quality of our product and the instructions made the assembly process smooth, especially for a first-time setup.
Your recommendation means a lot to us. If you have any more questions or if there's anything else we can assist you with, feel free to reach out.
We appreciate your trust in elbec garden buildings!
Best wishes,
elbec garden buildings
“A good product that is perfect for the location we chose. Delivery was excellent. Self assembly was achievable (we're both late sixties!) with battery operated tools. So we're delighted with our new shed : )”
Dear Judy,
We're thrilled to hear that you found our shed to be a good product and perfect for your chosen location!
It's wonderful that the delivery was excellent, and that you were able to achieve self-assembly with ease, even in your late sixties.
Delighted to hear that you're happy with your new shed! If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
Thank you for choosing our product, and we appreciate your business!
Best wishes,
elbec garden buildings
“Excellent service during the most difficult of trading conditions. Delivery was efficient and quick and the trellis was top quality. I can highly recommend this company. They kept every promise made and delivered on the day they should and at time they said they would.”
Dear Nick,
Thank you for your kind words! We're thrilled to hear that you had an exceptional experience with both our product and customer service.
Providing quality products and excellent service is our top priority, and it's rewarding to know that we've met your expectations!
We appreciate your support and hope you enjoy your purchase for years to come.
Thanks again for choosing elbec garden buildings!
Best wishes,
elbec garden buildings
Dear Paul,
We are thrilled to hear that you are well pleased with your purchase!
Our team works hard to provide a seamless experience from order to delivery, and we're delighted to know it was faultless for you.
Thank you for choosing elbec!
Best wishes,
elbec garden buildings
“Excellent service. Ordering was easy. Delivered promptly, the delivery driver Del was very helpful. My husband erected the shed following the instructions. It’s good quality and looks great and very sturdy. I am very pleased all round. I totally recommend this company.”
“We ordered a potting shed to be delivered to the Northeast of Scotland during lockdown. The driver was very nice and helpful and the components were all as we had expected. This is a flat pack product and tbh the quality was slightly better than we had hoped for. The design and ease of fitting are where we found the real value of this shed. As we finished we realised we didn’t have enough felt. I emailed elbec who did a super job chasing up shire to get them to drop off another. Thanks elbec and shire. ��”
