“I found that Elbec Garden Buildings were the cheapest I could find online for the Premium Stain I needed for my new Log Cabin. The delivery was much quicker than I expected too, and free! Very pleased with the service, Thank You!”
Dear William,
Thank you for your positive feedback! We're delighted to hear that you are pleased with our service, product quality, and pricing. Your satisfaction is important to us, and we're glad we could meet your expectations.
We value your business and hope you enjoy your purchase!
Best wishes,
elbec garden buildings
“Palram 6x4 Pent Shed arrived within a week of ordering to the Highlands, delivered free of charge with no heafty surcharge. That in its self is great. The shed was straight forward to put together following the instructions and the list of metal parts is in the order you use them. I put the shed up myself, a woman in her late 60's in a day although would be easier with two but it's lock down! Roof let's in good light.”
Dear Customer,
We truly appreciate your kind words and support.
Delivered with a smile, and on time, is something we strive for with every order.
It means a lot to us that our efforts were recognized and that we were able to meet your expectations!
Best wishes,
elbec garden buildings
“I ordered the 4ft palisade fencing panels for my garden. The fencing is of very good quality, delivery was prompt and efficient and friendly. Will definitely order again from Elbec Thank you !”
“We purchased a Gazebo Summerhouse from Elbec. The process from purchase to delivery was really easy and we were kept informed throughout. Unfortunately when we came to assemble the summerhouse two pieces of timber were missing. I contacted Elbec customer care team and they were quick to resolve the issue and get the missing pieces delivered to us. We are very pleased with both the product and the service given to us by Elbec. We would definitely buy from them again.”
Dear Rob,
Thank you so much for giving us a 5-star rating for your purchase of the Gazebo Summerhouse!
We greatly appreciate your positive feedback and are thrilled to hear that the entire process, from purchase to delivery, was smooth for you.
We apologize for the inconvenience caused by missing pieces during the assembly of the summerhouse, but we are glad that our customer care team acted promptly to resolve the issue and deliver the missing timber pieces to you.
It's wonderful to know that you are pleased with both the product and the service we provide.
Your satisfaction is our top priority, and we look forward to serving you again in the future.
Thank you once again for choosing us!
Best wishes,
elbec garden buildings
“Looked like the photo, I had a corner shed. Great design and quality, made well. Took 3 of us a week to put together due to the snow we had. would thoroughly recommend. I had it spray treated colour is really nice. Staff helpful and friendly.”
“Good service, had to wait a while to receive my summer house because of Covid, couldn’t be helped..Two guys turned up bang on time, put the summer house together in under a couple of hours, great workers who knew what they were doing, would highly recommend this company..”
“Very fast and efficient service, after saying delivery was 14/21 Days, it arrived 4 days later. Wonderfully quick. Only downside they didn't let me know it was arriving”
“ordered on 16/6 and choose 2 aug for delivery which it arrived on time. Instruction booklet not brilliant and a bit out of date as had to ring shire as looked like some parts adrift, but to be fair to them replied within hours and told me that the wood is now wider on some so not so many needed in the areas I was concerned about, but the instruction book not been amended to show. They would save a lot of phone calls if they sort that problem out. Took about 5 days to build and paint but looks great. Some parts and instruction on instructions not too clear, but common sense prevails. also double doors did not exactly meet in the middle to use the lock so had to add a strip of wood to one side of the frame so that the lock would lock. Overall though pleased with it and with all the problems sorted straight away.”
“Ordering was easy, was keeped up to Date regarding delivery. Delivery driver came when he said he was going to, delivered the shed in the garden where we wanted it, and gave my husband some good tips on fitting it.”
Dear Sandra,
We deeply appreciate your feedback and are thrilled to hear that you had a seamless experience with us.
We are delighted to know that ordering was easy for you and that you were kept up to date regarding the delivery process.
It's fantastic to hear that the delivery driver arrived as scheduled and placed the shed in your desired location within the garden.
We're also glad that your husband received useful tips on fitting it from the driver!
Your satisfaction is our top priority, and we are grateful for your support and trust in our products and services.
Should you require any further assistance or have any questions in the future, please do not hesitate to reach out!
Best wishes,
elbec garden buildings
“Truly superb customer support. A big thank you to Fyat and the Elbec web team. When I had questions re accessories for a Palram Gazebo not only were my questions answered very quickly but the web site was updated within 24hrs to show curtains, lights and heaters available for the Gazebo. Palram Martinique 3600 now built and delighted with purchase.”
Dear Mr John,
Thank you so much for your wonderful rating.
We are happy to hear that our customer support and the elbec web team have been of assistance to you and that you are delighted with your purchase.
We truly appreciate your kind words about our service and we hope to be able to assist you with any of your future garden building needs.
Best wishes,
elbec garden buildings
