Good Morning,
Thank you for leaving your fantastic comments with us.
We are so pleased to hear that your planters were delivered on time and are now beautifully showcasing your flowers. Your support means a lot to us. If there’s anything we can assist you with or if you have any questions, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
“Ordered a rustic garden arch from Elbec. It was dispatched quickly but when it arrive a part was broken. I call their service line and they got a replacement arch sent out immediately with no quibble. Great customer service!”
Good Morning,
Thank you for leaving your wonderful review with us.
We are delighted to hear that you received prompt service and that our team resolved the issue with your order swiftly. Your feedback on our customer service is much appreciated, and we are glad that we could assist you effectively. If you have any questions or need any assistance, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for sharing your kind comments with us.
We are delighted to hear that your order process was straightforward and met your expectations. If you need any assistance or have questions, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
“Excellent service & product. My new shed arrived already painted but alas 2 yrs on, the paint had not survived the Cumbrian winter. I ordered the replacement paint from an unknown source, but Elbec proved to be an excellent choice. From selection through to delivery , they provided a first class service. I also recommend the shed paint, which covered the faded areas perfectly. An excellent choice all round.”
Good Morning,
Thank you for taking the time to share your excellent review.
We are thrilled to hear that you had a great experience with our service and found the replacement paint to work perfectly on your shed. It is fantastic to know that we could assist you in keeping your building looking its best. If you have any further questions or require assistance, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for taking the time to share your kind comments.
We are pleased to know your delivery was prompt and met your expectations. If you require any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for taking the time to share your wonderful review.
We are thrilled to hear that you are very pleased with your experience and appreciate your recommendation to friends. Your satisfaction is our top priority, and it is fantastic to know we have met your expectations. Should you need any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings.
Good Morning,
Thank you for sharing your wonderful review.
We are thrilled to hear that you found our product robust and straightforward to assemble. Your satisfaction means the world to us. If you have any questions or need assistance, please feel free to contact our Customer Care Team.
Kind regards,
Team elbec garden buildings
“My arbour arrived within the timescale advised and all the parts were there. I decided to paint before assembly and each part looks fine. My only gripe is extra staples on various parts which needed to be pulled out with pliers. Being good at DIY I do not see any problem with assembly.”
Good Morning,
Thank you for taking the time to share your fantastic review!
We are thrilled to hear that your arbour arrived on time and that the item has met your expectations. It is great that you tackled the painting beforehand and found the parts to your liking. If you need further assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
“Ordering was easy with expert and knowledgeable guidance from Daniel.
Delivery slots were available to our convenience and was made exactly as promised. All in all a very positive experience. Thank you”
Good Morning,
Thank you for sharing your fantastic review with us.
We are delighted to hear that you found the ordering process easy and received knowledgeable guidance from Daniel. It’s great to know that the delivery was smooth and met your expectations. Your positive feedback truly means a lot to us. If you have any further questions or need assistance, don’t hesitate to reach out.
Kind Regards,
elbec Garden Buildings
“The only complaint I have if any the delivery driver didn’t get my order to my gate, also the openers for the windows are missing.
Hopefully you will be getting them to me as soon as possible”
Good Morning,
Thank you for taking the time to leave your review.
We sincerely apologise for the delivery issues you experienced and for the missing window openers, as we understand the frustration of missing parts. Your satisfaction is very important to us, and we appreciate your understanding. If there’s anything we can assist you with or if you have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Morning,
Thank you for taking the time to provide your fantastic review.
We are thrilled that you had a positive delivery experience and that the building has met your expectations. Your satisfaction is our priority, and it is wonderful to hear you are delighted with your purchase. If you need any assistance or have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
“Good quality great price fast efficient delivery. Instructions clear. Got someone to put together for me and done in around 2 hours. Just advise to check screws. Larger ones needed were missing but joiner had some. Otherwise great”
Good Morning,
Thank you for sharing your fantastic review with us.
We are thrilled to hear that you found your garden building met your expectations and that the delivery was efficient. It is also wonderful to know that you found the instructions clear and that your joiner was able to assemble it for you quickly. Should you need any assistance or require any information, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you for sharing your wonderful review with us.
We are pleased to hear that you love the arbour and found it has met your satisfaction. It's always rewarding to know our products can be enjoyed. If you have any questions or need assistance in the future, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you for sharing your amazing review with us.
We are so glad to hear that your greenhouse went up easily and met your expectations. It's always fantastic to know our products are appreciated and make a positive impact. If you have any questions or need assistance, please feel free to contact our Customer Care Team anytime.
Kind Regards,
elbec Garden Buildings
“Quality built planting frame , reached all the heights i expected , perfect to work with from my wheelchair , delivered on time and driver assistance was 10/10
Massive thank you to all involved”
Good Afternoon,
Thank you for taking the time leaving your fantastic review.
We are thrilled to hear that you found our planting frame met your expectations. It is delightful to know that it is comfortable for you to work with from your wheelchair. We also appreciate your kind words about our delivery service and the assistance provided. Your gratitude means a lot to our team, and we truly value your support. If you ever need anything else, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you for sharing your lovely comments with us.
We are delighted to hear that you had a smooth delivery and were pleased with our service. Your positive feedback is greatly appreciated and inspires us to continue providing the best experience possible. If there's anything more we can assist you with, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you for taking the time to leave your wonderful feedback.
We are extremely pleased to hear that you are more than delighted with both our product and service. Your satisfaction means everything to us, and it motivates us to keep striving for excellence. If you need any assistance or if you have any questions, please do not hesitate to contact to our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you for sharing your great review with us.
We are so pleased to hear that our sales team effectively assisted you during your purchase of the picket fence. Your satisfaction is incredibly important to us, and we are glad you had a positive experience. Should you need any further help or have questions in the future, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you for sharing your fantastic review.
We are thrilled to hear that you’re pleased with your product and found it meets your expectations. It is wonderful to know that our delivery driver made a positive impression as well. Your satisfaction is our priority, and if you ever need assistance, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you for taking the time to share your feedback with us.
We are sorry to hear that there were some pieces missing from your order. Your experience is important to us, and we want to ensure that any issues are resolved swiftly. Please contact our Customer Care Team, who remain at hand to offer you any assistance you require.
Kind Regards,
elbec Garden Buildings
