“This is an amazing large Wood Store.
Originally the fixings weren't sent out, however contacted customer service, which was amazing and we're immediately sent out.”
“I couldn’t be more happy with the product. It fitted in so well into the garden.
The wood posts are extremely thick by comparison to other types available and this made it a feature of the Pergola that we wanted.
The curves were spot on and all slotted together well.”
Good Afternoon, Mr Nicholls,
Thank you for taking the time to leave your positive feedback.
We are pleased that you found the assembly of the building straightforward, and we remain at hand should you require any assistance or information.
Kind Regards,
elbec Garden Buildings.
Good Afternoon, Mr Martin,
Thank you for taking the time to leave your positive feedback with us.
We are glad that the service we aim to offer has been met, as our aim is to provide our customers with a satisfactory experience during their journey with us.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you for taking the time to provide us with your experience on your order.
It is great to hear that the item that has been delivered has met your expectations and the assembly of the item was smooth and straightforward.
Kind Regards,
elbec Garden Buildings.
“Ordered by phone as there was a glitch on the online ordering page.
Helpful & polite Staff- smooth ordering process.
Helpful & Understanding when we had a very poor delivery experience ( third party- not employed by Elbec )”
Good Afternoon, Mrs Appleby,
Thank you for taking the time to leave your kind words of feedback with us.
We are pleased that the team you have spoken to has met your expectations in the level of service you require, and your comments will be shared with the team.
It is always gratifying to hear that the service our Customer Care Team has provided has not only offered but also gone above and assisted you further with the delivery of your order. We are thankful as this confirms that the service we aim to offer for your journey with us, has been met.
Kind Regards,
elbec Garden Buildings.
“I am very pleased with my garden shed.
The quality is excellent and it was straightforward to erect
The communication was great from the company and gave me a time frame and delivery date all within 2 weeks of ordering the product.”
