“Ok so after reading several not so great reviews I did not know what to expect. After ordering the bar at the end of April the delivery date was 7 weeks later. I emailed near the delivery date to confirm delivery date still ok, received an email back the next day to say yes all ok. Bar delivered and you are sent a helpful tracking link so you get an idea of delivery time. Bar is great very pleased value for money. We were short of the roof felt, I sent an email and extra felt was delivered by fedex in a few days. Great customer service, always replied to my emails so I would recommend based on the service I received.( You have replied with saying sorry but the bar was not delayed it was on time and delivered on the expected date) maybe you replied to the wrong message? I was extremely happy with the service many thanks”
Dear Tony,
Thank you for your kind words! We're happy to hear that you had a positive experience with us, from great communication to an on-time delivery. It's fantastic that your cabin went together smoothly!
Enjoy your new cabin, and we appreciate your trust in our products and services!
Best wishes,
elbec garden buildings
“Good website - easy to put together - the driver unloaded and stacked the pieces very neatly so they could be easily moved and was very pleasant. No negatives.”
Dear Ms Jill,
We're thrilled to hear about your positive experience!
It's great that you received great service and speedy delivery.
We're also pleased that you find the item beautiful and great value for money.
We appreciate your business and your kind words!
Best wishes,
elbec garden buildings
“Really competitive price , excellent delivery and driver was super friendly and efficient . Exactly and described on the web . Excelleny customer service”
Dear Mrs Baldwin,
Thank you so much for your rating and kind words about our elbec garden buildings!
We appreciate your feedback and we're so glad you were pleased with its quality and price point.
It's also great to hear the delivery guy was punctual and had a good attitude - we like to offer people the best service we can!
Best wishes,
elbec garden buildings
“Review just for the payment process. Quite straight forward with secure payment successfully put through on the second asking after credit card company held the payment up. Immediate contact after via email to confirm details and check order correct. Just waiting now for a delivery date and installation date.”
“Very easy to order and quick, will wait to see what and when it comes so I will reserve judgement until then. Looking forward to a hassle free purchase.”
Dear SB,
We appreciate your feedback and are pleased to hear that you found our communication and assembly process satisfactory.
Providing a smooth experience for our customers is always our goal.
Thank you for choosing us!
Best wishes,
elbec garden buildings
Dear Mike,
Thank you for taking the time to share your positive experience.
We're delighted to hear that your shed was delivered on time, and the building instructions were helpful.
It's great to know that you find the shed to be a solid and reliable structure.
If you ever have any questions or if there's anything else we can assist you with, please don't hesitate to let us know.
We appreciate your business!
Best wishes,
elbec garden buildings
“Easy to order, website user friendly and delivery options very good. Delivered the day booked, delivery man very helpful, polite and pleasant. Feather board fencing panels well made and as described. Will definitely use again.”
Dear Richard,
We're thrilled to hear about your excellent experience!
It's great that our service, prompt delivery, and the quality of the product met your expectations.
If there's anything more we can assist you with or if you have further comments, please feel free to reach out.
Thank you for choosing our product, and we appreciate your business!
Best wishes,
elbec garden buildings
Dear Susan,
We're delighted to hear that you're pleased with the product and that it looks really good!
It's great that the delivery was on time, too.
Thank you for recommending our product.
We appreciate your business and your positive feedback!
Best wishes,
elbec garden buildings
“Love my shed and so do my bunnies too, there new home is spacious for them the opening windows are a great benefit to the warm clammy days where it's raining yet warm so I can keep the doors closed yet the windows open”
