“I bought the Biohort Europa 2A shed and Biohort Storemax 190 bike shed. I assembled the Storemax myself and paid to get the Europa 2A and Smartbase assembled. Products : Excellent. Precision made so self assembly even for a relative novice was easy - all the pieces fitted without amendment, filing, etc. Once assembled the sheds feel solid and likely to last. Lots off useful add ons and while the sheds are expensive they look and feel worth the money. Elbec: Easy to use website with great product choice. Good communication and great customer service - the Elbec team made sure a smaller truck was used to deliver my sheds as I live on a narrow road. Delivery and assembly service : once the sheds are ordered, the multistage delivery and then assembly service seemed complicated and likely to go wrong. In fact delivery was earlier than guided, although only to my drive, so it involved moving some quite heavy boxes to the back of the house. Arranging the Assembly service was the weakest bit of the entire purchase process as i had to wait nearly three weeks for assembly and the person coordinating this service (third party contractor) was not very good at communicating. But the team of two that eventually turned up were excellent - great work and super helpful, so the important bit - the actual assembly - was done very well. Overall : its quite a long and expensive process from start to finish but the Elbec team make it easy and the sheds themselves are first class. Very happy with my purchases.”
“We just finished building our personalised 6 x 6 shed & are delighted with it, from placing the order, great communication, excellent delivery service & excellent quality product. The instuctions were basic but the two of us managed it in a day. Will order again when we are ready for a tool shed”
Dear Paul,
Thank you for taking the time to share your positive experience with us!
We're thrilled to hear that our customer care and services met your expectations.
Timely delivery is a priority for us, and we're glad we could fulfil that for you.
Your recommendation means a lot to us and we appreciate your recommendation and your business!
Best wishes,
elbec garden buildings
Dear L,
Thank you so much for your fantastic rating of elbec garden buildings!
We truly appreciate your support and are thrilled to hear that you are satisfied with your purchase.
We pride ourselves on providing products of good quality, and it is wonderful to know that you are pleased with your item.
Additionally, we understand the importance of timely delivery, and we are glad that your order arrived on the stated date.
We are grateful for your kind words and are always here to assist you with any future inquiries or purchases!
Best wishes,
elbec garden buildings
“I shopped around for a shed 6 years ago and ended buying a shed from yourselves as it was the best value for money and this time i wanted another smaller shed and your price was the best again on the product i wanted so i say well well done again again.”
“Arbour was exactly what I was looking for great price excellent service delivery was made on the date I was given very very pleased with my purchase and Elbec Company thank you”
Dear Jeanette,
We're thrilled to hear that the arbour you purchased from us met your expectations and was exactly what you were looking for.
Thank you for your kind words about our service, delivery, and overall experience.
If you have any further inquiries or if there's anything else we can assist you with, please feel free to reach out!
Best wishes,
elbec garden buildings
Dear Nigel,
Thank you for your feedback! We're pleased to hear that you like the garden arch.
If you have any specific comments or if there's anything else you'd like to share about your experience, we'd love to hear it.
We appreciate your support!
Best wishes,
elbec garden buildings
Dear Mr Peter,
We're pleased to hear that the delivery date worked for you and that the assembly was easy.
It's great to know that you found our product to be great value for money.
Thank you for choosing our product, and we appreciate your business!
Best wishes,
elbec garden buildings
“Really pleased with our summer house good quality and great value for money. Customer service was friendly & helpful advice plus delivery service on time and very helpful too Pre booked Assembly done following day again cannot fault service, very professional team We have painted it with Golden Oak weather seal and now looks super”
Dear Music Lover,
We are thrilled to hear that you are really pleased with your summer house and that it has provided you with great value for money!
Our customer service team takes pride in being friendly and providing helpful advice, so we are delighted to hear that you found them to be just that.
We also strive to ensure timely delivery and a helpful delivery service, so we are glad our team was able to meet your expectations in that regard as well.
It's wonderful to know that the pre-booked assembly went smoothly and that you couldn't find any faults with our service.
Lastly, we're pleased to hear that the Golden Oak weather seal has given your summer house a superb look.
Your satisfaction is our ultimate goal, and feedback like yours keeps us motivated to continue delivering exceptional service!
Thank you again for your support and for taking the time to leave a review. We truly appreciate it!
Best wishes,
elbec garden buildings
“Fantastic shed at a great price! Really pleased with our purchase. Delivery was on time and loved the fact there was minimal use of plastic packaging.”
