“Never used this company but ordering eas very easy. We have received confirmation of order, confirmation of day slot for delivery and have been advised that we will receive further communication regards delivery time On the whole great service. Would have no problem in suggesting this company for anyone to use.”
“Outstanding customer service from Elbec; they very helpfully called me back to answer my queries before I placed the order. The time delay before delivery was predicted to be 5 to 10 days but communication re delivery was exceptional and they let me know beforehand the date it would be delivered and then on the day itself the time by SMS message - only a couple of days after the order was put in. The goods then arrived on time and in good order.”
“Great value for money, kept me informed of the delivery status and the driver was on time and really helpful. Will most certainly buy from them again.”
“Can't fault anything, everything was spot on , driver called ahead to day he was on his way, and the shed is what I was expecting, I'll be back later in the year”
“Top marks from start to finish everything went smooth delivered on time a little earlier but can't fault the company and especially the driver very polite all the way through would definitely order again from this company keep the good work up”
“Excellent service from beginning to end from ordering online to the driver delivering couldn't have been any better. Just a word for the driver who was so polite and helpful ��”
“Great Web site and service. Have bought a couple of sheds from you now. Only reason I didn't give 5 stars is that I have to wait 3 weeks for delivery, so it's just me being impatient. As we live in a small village with narrow roads it's great that you offer smaller delivery lorries. Keep up the good service.”
“Very please with my 10 x 8 Shed. Delivery was delayed by a couple of weeks but it was worth the wait. Sharon was very pleasant and extremely helpful in keeping me informed of progress and delivery. The delivery driver was very polite and helpful. I would recommend Elbec.”
“Arrived as advised, however left on an enormous ‘pallet’ the size of a double bed that was very difficult for me to cut and dispose of. The product was inferior but maybe naively I expected it to at least fulfil the requirements of a greenhouse. In this area it failed until a family member intervened to resolve the numerous issues. On a positive note the prompt and efficient service I received from Elbec customer services has been excellent and appreciated. I’d recommend the company but not that product at all. Not worth the money.”
